-
July 2023 by Patsy Williams
I always purchase Ruby woo ?. I love it and I hope you always keep it on hand
-
April 2022 by Brenda Teran
The employes look so lazzy the laddy literally has cara de fuchi they dont even offer to help especially the girl with curlt hair
-
February 2020 by Gabriel G.
Macy's at these location offers me credit at 12 months no interest first bill they charge me interest I called customer service they said we will fixed it never did my payment due date is on 28th just find out they changed it to the 25 th now they charged me late fees what a company they lucky there's no - starts otherwise I will rate them-------20
-
December 2019 by Justme C.
Ok so I read alot of these reviews. THEY explain on phone when u schedule appt & they reiterate when u arrive !! You have a artist but they are still responsible for the counter and that's been there policy for at least ten years. With that being said never go if ur crunched for time all the women and the Male stylist have been good to me. If ur in a rush. Google search for places that can provide ur 1 on 1 service. Geez.
-
September 2019 by Tanya R.
So I went to Macy's to try a different foundation and a woman came up to me, named Andreina (apparently she was a manager) she asked if she can help me, I explained what I was looking for and I told her that I normally use Marc Jacobs she made a face and said I don't know what or who that is, she told me to use urban decay, but I told her that it seems to oxidize on me she said well then just stay with Marc Jacobs (Re'marc'able which is sold at Jcpenny's Sephora).She became very rude even though I was interested in trying Estée Lauder, she really made me feel like I was a bother so I walked away and turned a corner and seen two smiling faces @ the Mac counter. I only caught Monica's name which she went above and beyond with getting my skin type and actually showing me what to buy I ended up buying foundation, concealer,setting spray and a great stobe cream. In all reality I would've just left and went to Jcpenny's if it wasn't for Monica...
-
August 2019 by Sandi S.
Joel Garcia and Betsy were Awesome. I exchanged my used lipstick container for new ones and Joel notice I still had lipstick in them so he scooped it out put it in another container for me. very professional thank you Joel and Betsy
-
February 2019 by Dominique James
They did my makeup for my bday...first of all it was rushed and she kept having to stop...second the makeup was way too dark for my skin tone...I just hated the whole experience never again....
-
October 2018 by Nancy S
I came here last Wednesday to buy MAC foundation. I was looking at the display for a few minutes when "Vee" came up and asked if she could help me. She was very nice and knowledgeable, absolutely no pressure to buy anything. She had me sit on one of the makeup chairs and she tried a number of products on my face. It was relaxing and fun! I ended up buying concealer, blush, eye shadow, mascara, and a small brush applicator. I was VERY satisfied with the customer service and products. I will definitely come back and ask for Vee.
-
May 2018 by Jacki Marin
Best cosmetics ever but pretty expensive
-
February 2018 by Nancy Schmer
I came here last Wednesday to buy MAC foundation. I was looking at the display for a few minutes when "Vee" came up and asked if she could help me. She was very nice and knowledgeable, absolutely no pressure to buy anything. She had me sit on one of the makeup chairs and she tried a number of products on my face. It was relaxing and fun! I ended up buying concealer, blush, eye shadow, mascara, and a small brush applicator. I was VERY satisfied with the customer service and products. I will definitely come back and ask for Vee.
-
July 2017 by Alma Monge
I've been going to this Mac store for 5 years now and I finally felt welcomed and comfortable with the help of Verenice. She was very kind and she knew what she was talking about when she was explaining to me the different techniques used to apply makeup. I'm glad Mac finally has makeup artists that actually take customers into consideration and that aren't rude about it.
-
October 2016 by Coatla Xo
Customer service is horrible! They never attend you .. This is why i dont like shopping here...
-
August 2016 by Jesus Manuel
Customer service is horrible! They never attend you
-
June 2016 by Angelina Vasquez Hernandez
Worst costumer service ever. My first time going to mac and they showed me doing people makeup is more imoortant than getting one little gel eybrow. Im so unsatisfied i will never go back to mac. It took 5 minutes to get someone attention to ask for one simple thing and she went one place then returned to doing make up ignoring that i asked for something.
-
November 2015 by Muy Mala
Customer service is horrible! They never attend you .. This is why i dont like shopping here...