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February 2024 by alexander Foshee
Loved it
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February 2024 by Dante Huntley (BounceFlight)
Great place make sure to ask for Mrs etta brown
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February 2024 by Jennifer Shepperd (Jenn)
Feng is great!!
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February 2024 by Jennifer Valenzuela
I go to h&r block to do my taxes every year. my tax preparer's name is Miss Etta Brown she is a lovely person to work with every year. always leave that office completely satisfied.
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February 2024 by Clifton Dawdy
I'm always treated with respect when filling my taxes at H&R Block !!
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February 2024 by Nicole Lee
I filed for 2021 taxes & have had the same tax lady for years until she really messed up my taxes and my getting back almost six thousand dollars. I have called the IRS multiple times. Been hung up on, put on hold for hours, been told they'd call back & still have yet to get my money because of her mistake. I paid for H&R blocks services & they ripped me off completely. I have even called H&R Block and the woman who pretended to help me, told me I'd get HALF a refund in the cost I paid for their services and that their manager would call me back as soon as he's done being on vacation (getting married). I must say, he's been on vacation for a looooong time because I have yet to receive his call. H&R block has nerve to email and call me to use their services again. I would never & I tell everyone to avoid them with a passion. Hire people that know what they're doing. That's what they're paid for. I can do my taxes for free & it'll be done correctly. So unprofessional! I honestly should take it to court.
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January 2024 by Alexandra Bhullar
This H&R Block is so unprofessional I filed my taxes three weeks ago paid upfront and they didn’t even do the job. I called managers I’ve called one 800 numbers and no one has been able to get back to me or help me or give me my money back, this place will rob you set up appointments and not even be there for them, I don’t recommend H&R Block for nobody specially this one on Pacific
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October 2023 by Royal Knight
The lady Who did my tax was so friendly and didn't take her long to finish it. Great work keep it up.
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June 2023 by sylvia Villalpando
Elaine made it so easy for us to file our taxes.
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April 2023 by Isabella R.
First coming here seemed skeptical but I ended up having a good experience! yes they do disclose information about prices as in making sure you know its not just $85 because people need to get paid too... it says "starting" lol customer service was so well. Ed was my tax guy and he was nice enough to explain the bad tax news to me lol but he let me ask any questions and made me feel at ease. yes the location is crappy but the service made up for it (: I thank everyone there because before I was having anxiety about everything. have a wonderful day!
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March 2023 by Daniel Nunes
Robert Courtney is a wonderful tax professional. Have been going to him for over 20 years. Don't know what I'm going to do if he decides to retire.
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February 2023 by Destiny H.
Do not file with them. It says $85 on their website to file with someone in person but when you get there & get to the end they add all these extra fees. Came out to over $500 They are stealing people's money that we worked for. I will never file with them again.
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January 2023 by Alfredo Juarez
Maria,the person that prepares my refund.Has always gone the extra. Mile. To. help me.I really appreciate that…
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December 2022 by colin dunham
Went there today to do the Emerald Advance which I’ve been doing for at least 10 years without any issues, had an appointment and was put with a tax associate who I’ve never seen before. I gave her my check stubs and she seemed to be having problems entering the information into the application on the computer all the while not asking me any questions about dependents or filing status. She then proceeded to submit the application without my proper information and it came back denied! First time in 10 years! Her lack of knowledge of how to fill out the application got me denied! I asked her why’d you submit the application without my dependent information or filing status? (Because they base the eligibility and loan amount on the expected return amount) She just looked as me and said “I’m sorry”… She made an inexcusable mistake at my expense! I Will be contacting H&R Block corporate first thing tomorrow morning and logging a formal complaint.
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November 2022 by Colin D.
I went to H&R block in the Hammer Ranch center to get the Emerald advance which I've been doing for at least the past 10 years and have never once had an issue. However today they set me up with what appeared to be an untrained or new Tax associate. I gave her my check stubs and when she was filling out the application in the computer she seemed to be having trouble with what she was doing, never once asking me any questions about my number of dependents or anything for that matter. She then put the application through in the computer without my proper information and it came back "denied" literally the first time I've ever been denied in at least 10 years of doing it! The lady got me denied because of her lack of apparent knowledge of what to do with the application! I told her why'd you put it through without all my dependent information? (Because the bank basis the loan amount on the expected return amount), She literally had no idea what to do because now I'm officially denied the advance! She messed up at my expense! Will be calling H&R corporate and logging a formal complaint.
