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October 2023 by Tk Bulter
The woman at the front desk you know the one with the weight absolutely terrible worst person! They stole all my belongings with no notice everything. Ever lost your entire life in one afternoon?worst storages unit ever!
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August 2023 by Black Lable
I've been renting from them for a while and I can honestly say it's the best storage facility I've used. The workers are friendly and always willing to help, also the facility grounds are always clean
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August 2023 by Monique Lacy
The people there are really nice they really work with you and the grounds are always so clean
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August 2023 by Ingrid Trez
The people there are really nice they really work with you and the grounds are always so clean
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April 2023 by Jalisia Lawrence
Heather is super rude & the reviews are fake. The owner gives all of the new customers $10 off their first month purchase if they write a good review. Don't mess this place!
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April 2023 by aLisa P
Been a long time customer. They hike the rental fees too high. I think long-time users should not be charged so much. When I look online the prices are half what I pay now.
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March 2023 by Maria V.
This location has to be the best storage facility I've ever seen or been a customer to. This facility is super clean the staff is very friendly ! Also id like to note that i have been a customer here for more then just a couple years ive been here a while and there was a time when the rent had to increase i didnt fuss or leave i still stayed because this place is worth it if your looking for a storage facility that is clean and has video cameras they also upkeep the grounds in front and all through the whole facility its good to no that my belongings are safe and if im going threw and financial problems its always good to let them no they dont no unless you tell them so they can see if they can help u in anyway its coming to a poi t were i maybe able to downsize my unit but im still staying here !
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March 2023 by Lavonne FOX
Very satisfied with Jen she gave Awesome Customer Service she very funny and she will help you save money and help with deals for unit she great 5 stars
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March 2023 by Nancy N.
i've had enough of your harassment. finally decided to move my stuff to a different location. manager/owner take note: calling your customers the last day of the month and telling them their rent is due for next month is harassment . who ever decided this was ok ,,,,its not. i have always payed my rent on time. you calling me before its due is harrasment. you lost my buisness!!!!!!i will be contacting the better buisness bureau too!
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March 2023 by Juneve Kimble
The ladies in the front office are pleasant & friendly. The facilities are well maintained & well monitored. Thank you. My only complaint is that they lock you out on the due date. That's not right. I will read paperwork again. By law, there's usually a grace period. Only then can you be locked out. And, come on, you should know your customers who are true to their word, who actually pay up. That's good customer service. Thank you!
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March 2023 by Selena Cabonios
Been using this storage for almost few years on n off when I needed to and they have such good management I liked it and my storage was in safe place and never had any issues here so polite as well and fulfilled my needs.
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February 2023 by Lance A.
You only know how good customer service is if there is conflict. In our expericence, we were yelled at and blamed for our circumstance. We were told to move everything or be charged a fee and possibly have police called on us for dumping. How did this happen? An employee told us we had until the end of the month to empty our unit. With it being July, we understood the "end of the month" meant 31st. Except to our surprise, the employee meant the 30th. What happened when we tried expaining the situation? Like I said above we were yelled at. My wife was called stupid for the employee mistake. For this experience alone we will never be a return customer. I dont think anyone should store their goods at this storage facility. Also please consider that the inside storage does not have ventilation. None. So if you are told to empty your unit in summer, you will be scolfed at and ridiculed for knowing that it is a storage shed. Buyer beware. Take lots of water and breaks during summer heat waves. Inside felt like 120 easy because it was hotter than our car!! Someone forgot about liability.
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February 2023 by Efren Paez
Jason, was very helpful and welcoming. I would recommend coming and checking out the facility. The facility is clean and filled with cameras.
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February 2023 by Francella Imperial “FRANNI” Martinez
Lol ok to be honest with you I didn't visit this storage company why I was there was my cousin and I went to Oasis food give away.Only I did tell her was that I had been there to rent a moving van and the prices were a lot lower than a U-Haul. Unfortunately I don't recall the amount that I paid back then only that it was less. Have a great day.
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January 2023 by brian danhouser
Everyone at Hammertown Storage goes above and beyond to make sure that everyone's property is secure as well as safe. If they see any issues regarding security, they take care of it promptly and sometimes impacting their personal time. They may be busy, but that is how they take care of everyone personally.
