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December 2023 by Ros T.
I bought my husband a pair of work boots in October. He started wearing them 2 weeks ago. Dec 15, the heel part started to peel, and the whole soles of the boot came in glued. I took them in talk to the owner. The store owner clearly stated that anything on clearance to buy as is. Mind you, the boots were around 69$, not cheap. I will never purchase from them again. We try to support small businesses, but I will not support this one any longer, nor will I recommend them. For the record we have been buying work boots there for some time and never had this problem. Bye now.
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July 2023 by Mister Picker
Worst experience I've ever had. These people aren't interested in providing a solution to anyone. There's a teenager at the counter to greet you with a smile, but that's where it ends. No smiles from the people that are supos to have some training, they came from the back obviously bothered by my request for assistance... on both occasions I was there. These two supposedly trained very bad moods (i think one is the franchise owner) identified a problem and then offered no solution of any kind. The store is filled with everything they needed to help me, but they offered nothing. The shoe selection is really lacking, but they didn't try to sell me a pair. The insole selection is incredible, but again there was no effort to help me figure out what I needed.
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July 2023 by L C.
The store carries nice looking shoes but the older woman who works there and attempts to diagnose foot problems is bad for business. Not only did she discourage my purchase of a sale pair of shoes she refused to give me the name of the shoes she recommended as it is against store policy unless I was to buy them right there and then! She hid the box behind her back! No problem, my podiatrist recommended a brand and I purchased them at Fleet Feet. And, by the way lady - my PODIATRIST says I don't need those inserts that you said I needed and according to my X-rays- your diagnosis is wrong! I don't have bunions! People- STAY AWAY FROM THIS STORE IF THE OlDER WOMAN IS THERE!!!!!!
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April 2023 by Chris S.
Close to zero help. Ended up leaving after a few minutes of being in here. Don't bother going in here. You wont find your solution here.
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February 2023 by Jerold F.
My mother was trying to get orthopedic shoes, covered by Medicare, through this establishment. The hoops for Medicare are hard enough to negotiate, but no one bothered to return my calls, or notify us that she was approved until it was too late to schedule. (The authorization is only good for ninety days from doctors' visit.) Forget this business if you have ANY choice!
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August 2022 by Sheyla C.
If I could give it no stars I would !! I have the receipt for the shoes and the box ! I bought them yesterday wore them for a couple of hours and they hurt my feet , went to take them back and the office mgr was so rude to me !! She wouldn't take back the shoes and started yelling at me saying that I was threatening her bc I told her that she should let me trade them in for another pair and she would not !! I am so mad and I can't believe she's an office mgr she was the rudest lady to me !! And she didn't act talk or look professional !! NEVER GO TO THAT STORE SAVE YOUR MONEY THEYRE OVER PRICED AND SO RUDE !!!
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August 2022 by Jessica Mindnich
Showed up at 4:45 and end store was closed even though their hours say they close at 5. Woman looked at me and turned away. Guess I’m taking my business elsewhere.
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May 2022 by Sharon Ball
Fabulously knowledgeable service & the only shoe selection that leaves my feet pain-free from a recent bout of chronic severe plantar fasciitis. I'd give them 6 stars if I could! Thanks, Kip, I can walk again!
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November 2021 by Tako and Rocky
This place is so flipped and disrespectful!! The manager is so RUDE. Foot Solutions, more like Foot De-solutions. Just saying! Also, no one wears a mask there and the prices are insane ?? #rude #disrespectful
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November 2021 by Greg Harding
Store is clean however prices are insane . Might as well look somewhere else. Customer service wasn’t the nicest as well felt like I was being pressured into buying over priced shoes.
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October 2021 by Karen Richardson
Hello to whoever crosses this store's path, beware NOMASKS. I have visited this store countless times and every time I go I HATE IT. The old man that helped me was arrogant and very rude. He was super snobby about the shoes.I'm sure he ups the prices of the shoes just to make more money. They shouldreally work on getting rid of the old thumb looking old man. Work on your ugly attitude.Therefore, Learn how to treat customers and WEAR UR FREAKING MASKS, i don't givea doo doo if your "vaccinated " stop being such a wuss and wear a MASK!!
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October 2021 by N Boss
I was sadly unsurprised by the terrors of this store. Thee was almost scammed by the sickly pale bulbous man who is named the manager. To be this unprofessional has surely made my faith for retail stores die completely. For I urge you reading to save your time and money and find a more reasonable store.
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October 2021 by Cesar Ortega Alvarez
Extremely unprofessional and rude. I accompanied a friend there several weeks ago and one of the employees was very rude to my friend who was looking for some orthotics. I am also very sure that the prices are inflated because I had helped my friend look online before going in and these prices were INSANE!!! Anyhow, one employee was very rude when we would ask questions to him, and just had a very rude tone overall. There were several micro-aggressions as well like being followed around the store. I would not recommend.
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August 2021 by HERB SCHULTZ
I found a kip was very experienced in orthotics. He fit my foot with a great insole. I've had insoles fitted by podiatrist's before and nothing compared to his fit. He choose shoes that matched the insole they are heavier than what I'm used to but very comfortable and you can see they will be long lasting. In fact if you do your research on the company they guarantee all their products for one year. I don't think can beat Foot Solutions for service and fit.Herb Schultz Satisfied customer
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June 2021 by Debra Russell
I went in on 05/28/21 to find my mom some shoes to fit her very swollen feet and I found just what I was looking for on the sales rack and I even found some items for my husband ankle which has been giving him a lot of problems lately. Heidi and the staff were so very helpful, excellent customer. The staff made my shopping experience very pleasant. My mother loved her new sandals and my husband was happy with his compression ankle socks and pain cream.Thank you so muchFoot Solutions
