FedEx ShipSite is a business that offers a variety of services including shipping, printing, and office supplies. Customers often find the location organized, with self-service machines for faxing and printing, and a clear layout for packing and shipping needs. Parking is usually convenient, and the staff is generally friendly and attentive, helping customers with their specific requirements. Many customers appreciate the assistance from employees like John, who consistently provides excellent service and makes the experience positive. The store is also used for shopping, making invitations, and printing crafts, with staff members helping to ensure customers get what they need. However, experiences at FedEx ShipSite can vary. Some customers have faced long lines and confusion about where to go for simple tasks like print pickup. One customer praised Maxwell for his remarkable help that made their day. Others have encountered rude or unhelpful staff, especially during complex shipping issues or return processes. For example, a customer with a difficult shipping request was met with attitude and reluctance from one employee, though another staff member later stepped in to resolve the issue quickly and kindly. These interactions highlight that while many employees are helpful, some may need additional customer service training to improve their attitude and communication. Overall, FedEx ShipSite is a versatile location with friendly staff who can assist with many tasks, but customer experiences can differ based on the individual employee and situation. The business is valued for its helpfulness and organized environment, though some reviews point out the need for better professionalism from certain staff members.
this place sucked, long lines and not sure where to go for a simple print pick up, the only reason i'm giving four starts is because Maxwell is remarkable and he helped me a lot and made my day honestly
April 2023
People working at FedEx ShipSite are nice, helpful and prompt. Convenient location. No issues with parking.
February 2022
I was greeted by an associate named Jake, he was so nice, calm, PATIENT, listened to what I had to say and DID NOT rush me! He knew exactly what I wanted and worked with me! Super fast and friendly service! Thank you Jake!