August 2019 by Raul E.
DO NOT VISIT THIS LOCATION. Have already been a cricket customer for a long time and love the service and seen this store opened by my house so was excited to visit. HORRIBLE EXPERIENCE! i came in to change my phone number because i had a texas zip code and wanted it changed to 209. Employee sold me a new sim card ($10.88). I went home plugged in sim and saw it was still the same number i went back to store employee was still there, i told them what was the problem they said they couldnt give me my money back and that i had to pay another $15, which made no sense!! i left the store went to the usual store i always visit inside of weberstown mall, young lady helped me out so much she called her boss and explained what other store had done and took care of someone elses mistake did not charge me $15 they waived it!!! DO NOT GO TO THIS STORE, GO TO MALL. Dont remember girls name but she seemed new and didnt know what she was doing. basically just took my money! horrible management too they did not help me.
