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November 2023 by Ricardo Delgado
It was fast and simple. Brittany was a great help and she was very courteous patient and helpful
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September 2023 by Krestina Estrada
This place is so welcoming. The staff is amazing but the one thing I dislike is the line!!! Seriously is this McDonald's? Anyways I want to thank Souk for such a wonderful experience everytime I cash my checks here. Keep up the great job
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August 2023 by Charles Leggett
Love all these nice ladies especially my favorite lady bug Queen Mariah!! always nice and helpful thanks ?
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August 2023 by Kat
Marina helped me she was very helpful all the workers there are very nice and helpful.
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August 2023 by Rebecca Washington
Thank you Ms. Souk. You are a very nice young lady!
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August 2023 by Nikki W.
I'm trying to be patient, trust me, I don't normally do reviews, but dang. If the store hours are 9am to whenever, why am I currently standing in line outside the store at 9:03 Like shouldn't you be here at least 30 minutes BEFORE the establishment opens to ensure that come 9am you're open and ready for business??? Maybe it's just me, but these businesses got to do BETTER! SMH
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July 2023 by Nothing but the truth But the truth
This is the worst experience I've EVER received. First people were standing outside thinking the store was closed until I called and asked if they were going to open or do we have to go to another store? She answered the door is open. So she let her customers stand there without letting them know. Second I gave her my driver's license. She asked if I have an account. Yes my online banking is listed. She wants to see it on my phone. Ok. Then she asked for my phone number again to call me. My phone rang in Front of her she hears it and sees me answer her ring. She says, I needed to SEE the number. I'm like, I'm standing right in front of you. Sometimes it could be another person! HIW CAN I BE ANOTHER PERSON IN FRONT OF YOU! I'm not sure if it was racist or what. But I'm letting EVERYONE KNOW please watch out for this place. No customer service or even politeness
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July 2023 by Josette Ferguson
I think that they should change there policy on contacting there customers at the places where they work. I say this because I can get there customers fired and then they can’t pay the loan back.
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June 2023 by Jordan Levie
The people behind the counter need to focus on one customer at a time, instead of helping me straight through the lady is taking payments on the phone while asking her coworkers how to even do her own job. She had my phone held behind the counter hostage until I had to raise my voice to let her know how serious i was to give my phone back after asking over 4 times being ignored, absolutely terrible service
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September 2022 by Nia Thomasson
I was in the facility on 9/2/22 around 5pm it was four other customers waiting to be helped as on employee was helping someone the other two never looked up or said anything to the rest of the customers then one of the employees leave’s and the other continued to sit there! All I want to know is Who Hired These People!!!
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July 2022 by Kim
Long wait in short line. Manager is rude, but cashiers are cool. And they run air cooler when it's hot!!
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June 2022 by Pookie Nixon
There are times when its slow but they help me out when my money is low.
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May 2022 by Mila T.
Only three windows are open out of 6 but only one person are helping each person that there are 10 people waiting in the line..also staff are very rude..the lady with curly hair she's like everywhere do one thing and jump to another,, hella mess..they even have time to chitchatting while the line is getting more & more..every persons in the waiting line been annoyed, waited for 2 hours standing in the line. I don't know why this business still open. Why can't they just close because they're not really doing their services right
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May 2022 by Allison S.
I'm not a regular here, but you have to do what you have to do in these crazy times. Both times that I have been here Pam has been absolutely amazing, as well as her crew. When one option didn't work, she went out of her way to give me other options. Her customer service was great and didn't try to rush. Thanks to Pam and her crew!!! You all are awesome.
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May 2022 by A P
I went inside and Pam took me very quickly I was in and out within 5 minutes.
