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December 2023 by Linda R.
Last Review for 2023 and it goes to Build A Bear for their honesty and service. I called ahead to ask how long the voice machine records a voice recording.. the lady lmk honestly that a couple people who came in earlier in the day it wasn't working for them. Then it worked for a lady but not her daughter so I should try the Modesto location. I definitely didn't wanna drive all the way to Modesto, so I tried my luck and to my surprise it worked and it was amazing! My mom finally told me 3 days before Christmas what she would love & that was a build a bear with my grandmas voice in it (who passed) and the minute she told me I gathered voicemails and mashed em all into one 17 second clip and boom! Headed over and luckily on first try it worked and came out beautifully.The customer service was great! It was prompt service. She was friendly & this is my third visit to this location thus far and every time the staff is always smiling and happy to help. I recommend this location to anyone looking to surprise their loved one with a memorable teddy!
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October 2023 by Vivian L.
Had a very positive experience here. Myra and Ariel were extremely helpful with providing a lot of help while my twin granddaughters picked out and dressed up their special bears - or really cats this past weekend. Thank you both for your patience and assistance this past Saturday morning. You were both consistently friendly and pleasant with not only my granddaughters but the several other families that was there that morning.
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September 2023 by Erin D.
Me and my best friend had never been to a build a bear before and an amazing worker named maya was very helpful and told us how to do everything and made great conversation with us. she was very sweet, and because of her we will probably be back soon!
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September 2023 by Tatiana H.
My 5 star is based on the young lady Maya who helped me and my son I have been here a couple times before not going to lie it wasn't the best build a bear (I would rate them alone a 2 star if that) the manager is pretty rude and was making remarks about another guest while we were there.. however it's convenient so we came for my sons birthday and he got a bday bear as she called it and let us know what a super cool promotion it is for birthdays (my son is 7) she definitely has a way with kids!!! She made Rj feel so special I will deff be back.. Thank you again Maya for my sons awesome experience and for helping us build "Rex"
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July 2023 by Nicole D.
I took my kids to build a bear and I thought the heat was bad outside until I stepped in there. Poor workers they have to sweat and the lady that helped us was a heavy set lady and she was sweating to the point of sweat drops on her face. The cinnamon bear we got felt wet idk but build a bear get your act together
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June 2023 by Adriana Morales
I went there to buy a bear for my grandsons graduation. The person who was working that day was very pleasant, very nice and professional. Even though she looked very young, I felt as if she was a good ant and an excellent caregiver, really good at up selling. The prices are too high for a stuffed animal, but the plus side of it is that you can dress the bear however you want.
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November 2022 by Anastasia Worthy
Had an awesome experience! I’m 21 and I’ve never been to a build a bear. The employees’ name was Angel and she made my experience super special regardless of my age (Which was so sweet)! We got to pump cotton in our bears, have a cute little cele-bear-tion with the bears’ hearts, and she had the best bear puns! I never thought I would even make a bear at this age but now with this new experience… I definitely would 100/10 recommend a build a bear experience to anyone regardless of age.
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November 2022 by Jaquelin A.
Best build a bear ever! My friend and I went for my birthday and we made her first bear. Angel was the only one there but did not hesitate to pull out every stop. I've been to several build a bears but this location takes the cake! Angel deserves a freaking raise!
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October 2022 by Kris Gaines
I am so impressed with Andrea! I called my local store and couldn't even get someone on the phone! She answered so wonderfully, with the most amazing friendly disposition and took care of my questions right away! GIVE HER A RAISE! She's the type of person I always feel blessed to be on the phone with!
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August 2022 by Lalaina McKeever
It was my grandson Rennen's birthday, so he wanted Build A Bear. He is autistic and struggle's to speak to others.They make u feel glad to be alive.The girl was so amazing with him. She ignored us and spoke to him with an energy that he felt to. He not only engaged in conversation, he made eye contact. I haven't felt comfortable ANYWHERE in public since COVID, ANYWHERE, and something made me so at ease, and peaceful. Comfortable. Sounds lame,lol.They have this little banner, blocking the doorway, and once u cross that line, u enter a magical world.
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August 2022 by Mz S.
best place ever very nice miss-desiree is the nicest person my kids loved it and i for-sure going back!!!
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June 2021 by Monica M.
Tonika was very kind, enthusiastic, and helpful. You could tell that she is someone who enjoys doing her job. I would definitely recommend going here.
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May 2021 by Angela E. Magaña
All im going to say is worst customer SERVICE EVER dont display items if you are not going to sell them false advertisement at it's finest and the manager was the one that assisted me i went in happy trying to buy a bear for my brother's graduation and left empty handed and mad thanks build a bear!!
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May 2021 by Erin Jordan
It was a small shop but they were well stocked and the service was super friendly. Best thing we did while in Stockton!
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May 2021 by Lena Barrett
Our first time there is a big store
