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March 2024 by Lynne K.
Jaime (Geek Squad) patiently examined the chips and cracks on my iPhone screen after I dropped it, and determined that the screen protector had absorbed the impact. Thank you!
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March 2024 by Sam A.
The staff were unable to help me with a simple task and said something was not in stock when I was able to physically able to see several in stock.
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March 2024 by Kyle T.
This has have bin the worst customer service I have had to deal with I went in to look at double den dashes for truck couldn't find no one to help me after 30 minutes I found someone who had no idea about anything, but was quick to tell me it was a two week wait for installation then I went to the geek squad desk to confirm on installationthey didn't know I had to wait for them to call somebody who never showed so end of the story is didn't buy a double den dash and left. We have to just go to a car shop.
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February 2024 by D.S. L.
I bought a new 75" Samsung TV from Best Buy 27 days ago. The sound went out. Best Buy has no recourse because I did not pay more and purchase an extended warranty or geek squad services. I should have bought the same TV from Costco because they would have taken the TV back for a replacement. DO NOT BUY FROM BEST BUY.
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February 2024 by David Norris
Needed computer help from Geek Squad. Noel was very friendly and knowledgeable. Good job.
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February 2024 by pheng her
Love it
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February 2024 by Yonathan Gamboa
Cant ever go wrong with Best Buy, almost has all my needs for PC, Gaming, and Appliances.Security at the door so I'm always feeling safe shopping.I do recommend checking on google when its busy hours, lines do get long to purchase items.Staff are very helpful, haven't ran into 1 bad egg yet.
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January 2024 by Brownpridemate Quintero
Good service
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January 2024 by Debra Smith
I was going to have the Geek Squad come out and replug in my computer and update both my personal computer and laptop. Was told to call the 800 number. Best Buy has ended their club membership when I called.
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January 2024 by Sam Gaccione
Best believe I be buying
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January 2024 by michael finn
Ordered a small gift for a gift exchange at work. Thought I'd ask if they had/sold any gift bags so I could be done in one trip. They were literally looking under the counter quizzically. I didn't think I would have to explain the concept of a gift bag to someone....
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January 2024 by Steven Seteroff
I went to Best buy to purchase a new stereo for my truck. My trip was pretty quick and eventful in that I left the store with what I needed. When the sales person asked me what I was looking for in a stereo, I had my list ready, and told him my requirements for the stereo. The sales person put me with a stereo that met all of my needs.The service was great, and his knowledge of the different functions on each unit made it no more than a 5 minute process to get the stereo that matched my needs.I recommend this store through my experience and hope that the respect and courtesy I was afforded runs throughout most of the other employees as well.
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January 2024 by Ms Smith
Christmas shopping, all stock was gone.
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January 2024 by Jerry Morrow
Great stuff here
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January 2024 by Kimberlee Curtis Parker
Best Not Buy ?Doesn't ANYONE like to help PEOPLEAnymore..??
