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“Customer service and friendliness is a good sign of a solid business, this post office has great employees and a positive attitude. They never screw up my mail and always get it there. I run a small business and they saved me many times! Thanks folks”
“This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But, here we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.”
“This is a real post office! Tall guy behind the counter was super nice (sorry bro I didn't catch your name). Also fun stuff in there to look at. Jazz music in the background and scented candles are definitely unique to this post office. Cute place.”
“Excellent customer service at the San-Rafael Civic Center USPS branch. Two USPS employees "Grace" and "Monique" have been particularly helpful and not to mention very patient, considering my bad habit of showing up at 4:59pm (they close @5). They'd have been completely in their right to not help me get my packages out, considering they're technically closed at 5, but they've patiently assisted me despite being at the tail end of their shift. Now let me be clear when I say that I do not encourage, condone or recommend anyone go there at or after 5pm expecting to be helped. That is definitely not advised.42+3'f='4'4 The last thing I need is for their patience to run out sooner than had it just been me that was late. They might start closing exactly at 5 and that would be very bad for me, because I am late very often, admittedly. At least I'm not in denial! Glass half full here, yes. Anyways even tho I'm not technically a USPS employee, I have certain tasks I help out with when I'm there. Like when I'm the last customer inside and someone else tries to come inside, I politeltly inform them that "the Novato branch is open till 6pm. Now F OFF!" Hehe, okay, I don't say that last part, but it would be hilarious to see peoples reactions. Now all my packages are always pre-paid since it's all stuff I've sold on ebay so most of the time I just need to drop them off at the counter, but I'm not gonna act like I haven't stumbled in holding multiple boxes with labels that still need to be attached and I don't have any tape... Doesn't seem too bad until you forget which label goes to which box. I just have to pull out my smartphone and consult with my eBay app, matching each printed label to its corresponding package even though at this point I know it's well after 5 pm... See, its at this moment you think to yourself, "Wow, their patience is just like what yelp thinks of this review; Pretty epic."That's also my que from yelp to "STFU". It means I've "typed too much and should probably go to sleep, it's 4am"...If I go to sleep now I might be able to get up early enough to make it to the post office before 5pm! THAT would be pretty epic.”
“This post office is miles above the post offices I have gone to in the east bay. The staff is generally friendly, the lines are usually short, and there is always parking.”
“Knowing what goes on behind the scenes, I KNOW the people of Woodacre get the best possible service. In talking to residents of this community, I think they would agree. I just wish more people would post reviews to offset the few with an ax to grind.”
“Mr B goes to this post office almost every day. The staff is friendly and polite. Only a few people work there, so expect a small line at peak times such as the end of the day. Remember they close for lunch between 12-1pm, and there is only 4 parking spots.”
“I ship things almost daily for my small business and I have to say -- this is the best, most efficient post office around. And I have frequented many Bay Area locations over the years.”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”
“I hadn't gone to my local post office until today and I had a great experience! I dropped off my wedding invites - addressed, stamped and sealed. The lady at the counter was really nice. A while later I realized that maybe the wax seal on the invites would require an extra stamp. So I went back not sure they would be able to help me but they did! They retrieved all my invites from the truck they were already loaded in and helped me add the extra ounce stamps! I was really anxious but both postal workers were extremely understanding and friendly!”
“I popped in to get my passport, since this was the only spot with a free slot. Managed to whisk up a money order right away for my application. A little tip? Be an early bird for your appointment! The vibes weren't all rainbows and butterflies, but I fluttered through without a hitch!”
“This post office is great and I always look forward to going there. It's full of character and the manager goes above and beyond to help and understand your situation.”
“Cizhen goes above and beyond to help us get our mail, which is no small task since lots of mail goes to street addresses, not the P.O. Box as it is supposed to. Thank you, Cizhen!”
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“Love this post office and the staff. Jim is the best!! He is reliable, professional, caring and personable all at the same time. Thank you for making my experience with Stinson USPS such a positive one!”