“We came to get our daughter her first car. Scott Weinberg helped us through the buying process. He was very friendly and took his time to explain everything about the car. He went beyond to help us with our 3 year and got him snacks and crayons. The sales manager Henry Mojena was willing to work with us to get a deal that made it possible for us to afford the car. We couldn’t have gotten her first car without that help. It was a great experience and what car buying should be like.”
“I recently purchased a used Tesla from Buy Your Ride team, and I couldn't be happier with the overall experience. Not only did they provide top-notch customer service, but they also went above and beyond to help me secure a tax credit, making the entire transaction smooth and rewarding.Since 2023, the IRS has extended a tax credit of up to $4000 on EV plugin vehicles to Used vehicles. I contacted around 10 used car dealers on the phone and none of them had any idea about this new tax credit. When I talked to Eric, it was a different story. He knew about this and he helped not only with the purchase of an EV but also provided the form 15400 so I can get the tax credit.The staff was friendly, knowledgeable, and genuinely invested in ensuring I received what I was looking for. What truly sets "Buy Your Ride" team apart is their commitment to customer satisfaction. I appreciate the transparency and honesty displayed throughout the process. I highly recommend them to anyone in search of a used car, particularly an Electric/Plug-in vehicle, to take benefit of the new tax credit which can help lower the price by up to 30%!.”
“They have a variety of used cars, trucks, SUV's & Hybrids.If you don't find the car or truck or other vehicle you are looking for let them know. They will find it for you!”
“We’ve had the worst experience shopping for a used car until we came across BM auto sales. From the moment I was in contact with Beshoy, until now, he is constantly willing and doing his best to assist me and no words can express how grateful I am for him! So thank you a million times, Beshoy! I pray your business grows and flourishes and more customers discover you, and most importantly I pray you never change the way you are and the way you care for your customers.”
“My wife was buying a new car and I was looking around to see what we could get for her old car. I went to the car dealers along Creekside in Santa Clarita and they all gave me the same price. I went to SoCal Auto Mall and got a price that was higher than anyone else. I just sold my wife's car and the transaction was quick and easy.I can't speak what the experience is to buy a car here, but the selling experience was great. If you are selling a car, I would recommend asking for an appraisal here. I am defiantly coming back next time I need to sell a car.”
“Arrived 5 min before my appointment. I was greeted by my asst. service mgr, Lily, immediately upon arrival. Wow! We discussed what needed to be addressed for the vehicle maintenance; worked that would be done, time and cost. She delivered as promised. Kudos to her. Only 4 out for 5 stars because of cost. Unfortunately in these hard economic times, pre-pandemic pricing will not be coming back soon.
Great staff and quality work.”
“Wow! Where do we even begin, Chaz and his crew are lifesavers. Went above and beyond for making my little brothers truck dream come true!
Loved how straight up they were not like any other dealers we’ve dealt with before coming here. Well worth our drive from the Valley. Chaz, Anthony, & Hany thank you so much again for all your help!!!
Definitely coming back for another vehicle soon!”
“Absolutely delighted buying my Tesla from Vista Motors! Hands down the best customer service I've ever received. Buying process was quick, transparent and efficient. Family owned business with great service. Months after I bought my car I needed further documentation which seller didn't need to provide but he did without hesitation. Definitely recommend this establishment.”
“Excellent customer service! We were helped almost immediately, and the entire process took 15 minutes or less. They clearly explained any extra charges upfront. Overall, I’m very pleased with the experience!”
“Good eperience with the sales and especially the finance team.
Minus one star for lack of follow though. As the car was presented to us we asked for the keys and they said " Well let me show you a few details on the car first". At the finale of that we were presented with only one key. It was a little alarming as at no point were we told they only have one key. The sales team said they would order us another one and have it shipped to us ASAP. We thought to ourselves " well how bad could it be for a week or two and we would just manage". However here we sit one month later and still no 2nd key. On top of that we are constantly reaching out to them once a week to inquire and they did not automatically reach out to us and update us with the status. On Friday (late afternoon) we received a notification that instead of them shipping to us we need to drive to the dealership (30 minutes away) and have them program a new key. Oddly enough you would think that after a month of inconvenience they would offer to drive to us to program it or find another solution that did not incnvenience the customer any longer. than had already happened. We texted back to inquire on the hours that we need to do this and how long it would take since we now need to carve out about an hour and half - two hours of our time to get his finished once and for all and have yet to hear back. :(”
“First time getting my Q50 serviced since getting it- I’m driving all the way from Simi Valley.
Armin is one of the most attentive people I’ve had the pleasure of meeting. He’s helped me and my mom out since day one; our Q60 went through a bad accident. Never met him due to my work schedule during that period but I really appreciated the transparency via calls! In person: extremely detailed, eloquent, and overall just a great person to shoot the sheesh with. When my mom met him for the first time she came home telling me she won’t go anywhere else going forward. Totally get it.
I believe my tech’s name was Gus and he was great too! Awesome customer service and super friendly. I didn’t know this but they record your inspections so you can get updates real time?! That’s sick lol.
We would previously go to the Thousand Oaks location but after multiple let downs and ridiculous quotes, I’m glad we were able to opt for Valencia. Couldn’t recommend Armin and Gus enough!! Thank you again ^~^”
“Must say, we had a good experience buying this car. This will be our last car to buy and the staff at Lexus of Valencia gave us what we wanted for my trade in. Everyone was polite and very willing to work with us. If I had to do it again, I would definitely go back. Thank you Lexus of Valencia.”
“Highly recommend this dealer! So relieved to have found an honest used car salesman. Because he is a man of integrity with good cars, he let the car sell itself. No pushy tactics, no deceptive dealings, he let me take my time to look at the car, take it for a test drive, and answered any questions I had about the car. He was patient, helpful, and knowledgeable. I felt 100% confident buying a car here, and you will too if you find the right car!”
“Octavio is heaven sent. He provided the best car buying experience I have ever had at any dealership. I recommend that you call and ask for him to help you with your used car buying process. He is patient, kind and goes above and beyond what you would expect from a used car salesman.”
“Thank you Aloha for getting me into a fantastic vehicle last minute and going far beyond what you needed to. You saved me! I absolutely recommend this dealership to everyone. The owners are incredibly caring and honest and take great personal interest in making their customers happy. Anyone looking for a great deal, amazing purchase options that are clean and ready to drive off the lot, and awesome people that love helping their community and the people around them please support this business. I am a lifelong customer!”
“Check the website, make an appointment. We were helped by David , who popped up out of the yard and helped us make a deal. A great place to buy a car. Update: our quest still runs great, no problems.”
“The first car I got was from this place and wow, I was very happy and pleased that I have my very own car now. I got to thank the crew and especially Erik for hooking me up. Also, the service was great!”
“I’m so grateful for Jim Kleinman at MB in Valencia! I have never had so much fun getting into a new car before and I honestly attribute it to Jim for being such a great sales consultant. He was knowledgeable about the cars, a pleasure to chat with, and answered all of my questions without any judgement. 10/10 would recommend Jim and this dealership to friends and family.”
“We experienced a very professional environment, from the initial phone call to the office visit and then to the car lot. Bob was very convincing and reassuring about the quality and clean history of the Rav4 he sold to my son. Unlike any other salesperson, he wasn't just focused on making money; instead, he made sure we were confident and happy with our purchase. I wholeheartedly recommend this family business from one joyful family to the next!”