“Had a couple items to ship out and I was a bit frantic when I entered but the man who helped me explained (patiently more than once I might add) everything to me and how to track shipments. Very professional, informative,and helpful. Will definitely come back. Even helped me with a problem with my cellphone. Will definitely come back. Very highly recommended.”
“Great service. Walked in with no box to ship my clothes in and the owner helped me pick out a package that was free from DHL. Coming back here next time I have to ship something out.”
“I was requested to do a live scan for a job and thanks to Hamid, the process was incredibly quick. Such a great experience, to have a friendly & personable worker make it easy for you & explain things along the way. Much appreciated for the wonderful & efficient service!”
“Highly recommend when in need of services. Team members (Cece,Oscar, Kayla, Christie) they are always friendly, upbeat & professional. Everything is top standard. Clean and well maintained. I'll be coming back.”
“This place is awesome! They are next door to the optometrist I go to and have been there forever. I had never been inside until today when I needed some help shipping something internationally. The girl helping me was named Kayla (?) and she was a doll. So helpful, patient and helped find the most affordable option to mail my package. I saved a ton of money this was one errand I had been putting off doing for several weeks. With her help it was taken care of in just about 15 minutes. I would definitely go back there again. Thank you for being so fantastic - Team Cat!”
“It's the nearest FedEx/UPS drop off location to my parent's place and I also needed a passport photo. The photos cost was $1 less than the CVS next door and everything I needed was done in a reasonable amount of time. My parents had no complaints using their notary service on a few different occasions.”
“Allen is a great asset to our community and PostNet is a great one-stop shop for packing/sending mail/packages, notary services, printing & design. He always is very helpful and I know my mail/packages always arrive on time. I couldn't recommend PostNet enough.”
“The reason I am writing this review is because of Candy’s outstanding customer service!! Candy is kind, caring, friendly, and most of all helpful with all of my packaging needs. This will forever be home store because of her. ?”
“I bought a DHL express shipping label and Best Mail took care of me with printing the label and packing it. They’re so kind and prompt. I highly recommend them!”
“I have been using this location since 2019 and I have been very pleased with the service. From when Erik, Daniel and now the new staff I am very pleased. Only issue I have is the parking but it is a hit and miss. I have received packages other than just my mail here. Both husband and wife are very helpful. At times I am coming from far so I call and ask if I have mail and as always they let me know. Keep up the good service and always thankful knowing my packages are secured.”
“The staff is always patient, kind, & extremely helpful. The store is clean & very organized. Even when they are busy, they work quickly & greet customers & work quickly to get the line moving without compromising customer service.”
“These guys are a one stop shop for everything shipping, commercial printing, and packaging. Plus you get the customer service here that you don't get at the big box stores.”
“The customer service was incredible. A fantastic 20 out of 10 for sure. All three employees did a great job and especially Eric, who went above and behind his job and position. He is someone who should be promoted to manager. Great experience. I would recommend this store location. Thank you all and God bless you all!”
“Charlie helped me over the phone, went over & above to assist. Was very quick to complete. Even contacted me after to give progress update. Exceptional customer service.”
“These people are all soooo nice. I was holding a baby in my carrier and 2 large packages and struggling to get through the door and a young man employee came right over to assist me and put the packages down and assured us they would be right with us. So sweet, especially during this busy holiday season. I’ve been to this location multiple times and the young lady with the glasses has always been so efficient and kind!”
“Still the best. Service is quick and fast and staff working are always on top of it. It believe the secret is to have owner present. Shows they care about the business.”
“Exceptional mail center with PO Boxes, Packing/Shipping, Printing, and Notary Services all in one place.The customer service is unparalleled- always friendly and always helpful. Conveniently located is a huge plus! Mail Depot consistently turns postal office runs into delightful and efficient experiences, whether it is for business or personal mailing needs.Highly recommend Mail Depot for reliable and outstanding mailing services.”
“Have a post box here and it's fabulous and always a bright spot in my day when I come to retrieve my mail. This is a perfect one stop shop for any mail and copy service plus they have a Notary for a nominal fee. They also sell stamps and you can drop your outgoing mail here too. Come in and check it out for yourself. Highly recommended.”
“Gabe is an absolute gem! I ship via UPS fairly frequently for my small business and this location hits different thanks to Gabe. I have seen so many of his interactions with other customers and he is always an absolute delight.Interestingly enough, he was one of the first people that I told when I found out I had cancer and now every time he sees me and asks how I'm doing I can tell he actually cares. He brightens my day every time and probably deserves a raise for his exceptional customer service.*definitely deserves a raise”
“People talk about this store in a negative way at times, mostly long wait or the service is not 'appropriate'.I was in there today and, sure, I had 4 or 5 people in front of me. I was not surprised, nor was I surprised by the length of time that it took to get to the counter (about 15 minutes). No apologies needed there, that's just the way of things. It was Gabby who waited on me and that guy is so awesome. I needed color copies of some artwork run and he got it all done quickly and really cut me a deal on my copies. Very nice guy, very good experience.”
“The friendliest UPS store around! Went in for passport photos and they were having some issues with their PC so I had to wait a while. But they offered me the photos free of charge because of the wait. Have had a pleasant experience on my previous visits too, they're always professional and helpful. Keep up the great work!”
“For the most part this UPS Store is great. The employees are helpful and things have been so far so good with my weekly Amazon returns. The question I have for the owner is this: Are you or are you not a USPS drop off location? I recently began selling on Poshmark which utilizes USPS shipping and provides a QR code to send packages. When I went to your store recently to drop off an order I was told your location cannot process it and was directed to the AIM Store on Seco Canyon. I’ve had to go to this other store (with subpar customer service) twice in the past week and I have another one to drop off today. I would love to do all of my shipping business through your store if possible. Please advise…”
“Came in to drop off my FedEx packages and found out this man has everything I need in here since I am in the medical field. I bought some in 95 masks, regular mass and medical gloves which are hard to fine. He was friendly and gave me a discount. I'll be back.”
“Went there to ship a couple of items. Deny was sooo helpful from picking out shipping boxes to the best way to ship !! Very helpful. Miranda was another associate that was extremely helpful. Such great customer care from both. Super happy great location !!!”
“This UPS is my favorite one to go to in Santa Clarita. From helping me sign up for a mailbox to packages, service is quick and friendly. The employees here are also very kind and friendly as well.”
“This is my favorite UPS store. I always come in with a bunch of tubes to ship and every time I'm there anyone working there is so helpful and friendly. This store really has the best team.”