The Logix Stevenson Ranch Branch provides a banking experience where customers become member-owners. This structure returns profits to members through better rates, lower fees, and improved services, contributing to the institution's unmatched financial strength and perfect record of positive earnings since 1937. It holds a 5-Star rating for financial strength. Reviews of this specific branch highlight exceptionally positive and helpful service. Members describe their visits as quick and easy, with staff noted for being happy, positive, and friendly. Several employees are commended for making members feel seen, heard, and appreciated, even remembering personal details from previous visits. Specific praise is given for top-notch communication and consistent support throughout processes like financing a car, with staff described as always being there every step of the way and exceptional at following up. The branch receives recommendations as the best place to shop for loans in town, with members stating they are more than pleased with all the help received. The overall sentiment is one of gratitude, with many citing the excellent service as the reason for the business's high ratings.
I came into this smaller bank in hopes of finding $2 bills to give out for the Lunar new year. The teller named Justin was very helpful, polite and was easy going although I didn't even bank with them. Great service all around. Their members must get treated well.
November 2023
I would like to let you know that I'm more than pleased with all the help I received from Yvette Evret in my recent transactions, as always has been from Her. Thanks again for all your time and effort. ?
March 2023
I was able to make an ATM deposit to my non Logix Credit Union…
