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July 2024 by Kovid chad
Well the day before I attempted to mail a package out from this same place ,but I was unable to do so because of technical difficulties from a third party of course...so this time there was no issues or problems from anyone or anything making my experience good enough to give a solid five star rating for real...
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July 2024 by sadie cooper
The lady’s there were not helpful at all and helped other customers who had came in after me instead. Printing at staples was a lot easier and faster
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May 2024 by Amy Jansen
I come here all the time for my printing needs. The customer service is exceptional each time. - Last week I needed business cards printed. The file I had was not properly formatted. They went the extra step to reformat the file so that the business cards would cut nicely. Thanks again to this wonderful team!
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February 2024 by Daniel Rey
I went to this fedex store to print a construction plan 24"x36" and I asked one of the employee to help me but at first he told me to used the printer like self serve. I explained to him that he need to fix a small detail on my file but in the end he helped with with an attitude. This is not China, this is America. People are so lazy.
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February 2024 by E. O.
"FRANCES" is a FedEx team-member at this Store (Store # 1905) and she is EXCELLENT on every measure of performance ! She is the perfect representative for FedEx. For more than 10 years I've relied on this FedEx Store # 1905 for my business-printing and shipping needs because Frances works here. She has EARNED my trust that she will provide perfect assistance and perfect printing and shipping solutions each and every time, for both my routine business needs and also for my big and highly complex business needs. Frances has ALWAYS (each time) provided OUTSTANDING and PERFECT service and assistance for me and my business. I have also observed that Frances presents the same genuinely welcoming and friendly demeanor, and the same fast and completely effective technical assistance for all the Store's customers. Additionally, Frances is a true TEAM-player, because in addition to effectively helping her customers and addressing and solving all their needs in a fast and friendly manner, Frances also effectively assists the other team members in the Store and Frances quickly and effectively renders assistance and solves problems for other team members. This Store # 1905 is very clean and organized, and the Store provides all printing and shipping services typically available from big FedEx stores. ALL FedEx team members at this Store are outstanding representatives for FedEx. And Frances is the best of the best ! Thank you.
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December 2023 by Alejandro
Jesica was incredibly knowledgeable and friendly. She was able to answer all of my questions and make expert recommendations based on my printing needs. Stellar service and products. I will be using FedEx in the future again.
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December 2023 by Chang kim
I sold something on ebay and used this fedex location to ship it and it went to a complete wrong address.
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October 2023 by Ricardo Moncisbaes
The best customer service from Jeff! He went out of his way to help ship my packages. Thank you!
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October 2023 by john whitlaw
Horrible service refused to take my cash money this is America what the hell is wrong with business and people who refused cash will never go to FedEx again
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August 2023 by Regina Sizemore
Good luck getting anyone to acknowledge you in here.
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August 2023 by Todd Newman
Wow is all I could say. Every time I walk in it’s like pulling teeth to get them to work. Leticia the manager all the way down worst service ever. Stay away far away. Oh also they don’t take cash and according to Leticia don’t need to. After explaining us currency is for goods or services made me wait while she finished the transaction. Wow again stay away go to magic mountain at least they show appreciation for there customers.
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July 2023 by joshua a.
Great manager Fred ,Sydney, and Jessica all have great service I came in did some paper work I was walk threw a lot of steps I appreciate the cleanliness of the store the order that you can see things are being ran right I will highly recommend this place for anyone needing to send stuff out. Great time great service happy employees. They made sure I had an understanding of what I was sending out and they value my understanding place is open on time. Thank you once again to Fred, the manager and his employees.
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May 2023 by Russ Ok
I've relied on this FEDEX Store located in Stevenson Ranch CA for more than 10 years. This FedEx Store has always provided EXCELLENT customer service and expertise in shipping, printing, and all services. The Store's Manager FRED and the store's representative Francis have always excelled on all measures of performance, technical knowledge, responsiveness, courtesy, and overall customer service. For many years, I've observed that the management at this FedEx store and all of its store representatives always provide each of their customers with "quick personalized service" so that each customer receives an excellent store experience. Thank You manager Fred and Francis and all store representatives !
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April 2023 by E
FRANCES is EXCELLENT on all measures of performance and customer service. She is A++++! For many years, Frances has been a key member and the "Go-To" professional at the Stevenson Ranch CA FedEx store. I always rely on Frances's extensive experience and perfect expertise, which she EARNED by always learning, being highly diligent and effective, and always dedicated to effectively and promptly helping FedEx's customers. Frances is the Best ! Thank you.
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March 2023 by Dalia A.
Service is horrible. 2 people max working trying to always fix bad machines and computers that don't work. This explains the long wait times here each time. The computers need to be updated here.
