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February 2024 by Corina Hill
Produce has gotten really bad grabbed ,black berries and blue berries, strawberries, black berries and blueberries mush strawberries sour. Meat is also not look so great
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August 2023 by yshdz519 yshdz519
My mother and I have been here before never experienced so much bad experience and racist. We have always brought our service animal. I always carry him. He never walks around the store. His super trained & dont harm anyone. Not one at smart & final told us or anyone else who has dogs with them that were not welcomed. Today was the day that only cashier (whiteMan)working told us we weren't welcome because of our dog. He came at us rude very uncomfortable was super racist. We had barely walked inside. We decided toleave instead. We felt some type of way. We couldn'tget a hold of the Gm. Didnt even catch his name. . We went to another smart & final instead. We never come back here again.
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July 2023 by Sanashious Jones
I visited this store this past week and purchased a few items. A few hours later I had come to realize that I lost my card so I called the store and spoke with a manager who was of no assistance. I later went back to the store where the same manager basically told me the same thing which is that no one turned in a card.On today I called just to see if it had been found yet and I had the pleasure of speaking with a gentleman name Ivan who is also a manager he was very pleasant and took my matter very seriously. He watched the cameras and gave me a call back with more information than I had prior to the incident. He still was unable to locate the card but he made me feel as though he cared enough to help me out like my issue was his. This is the definition of true leadership and management because he indeed went over and beyond to make sure he provided customer satisfaction and although I haven’t retrieved my card I can now continue to shop at this store knowing that Ivan has the customers backs! Thank you very kindly Ivan and continue with your exceptional service!
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May 2023 by Lisa C
The way to check out is always absurd. Today it took me actually 20 minutes in line to pay. I couldn't believe it. They had one person checking people out and the line was all the way across the store. Took 10 of those minutes to get someone to come and help. I don't think they have enough staff to handle the business.
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May 2023 by Madeleine Bradley
Several employees working but only two registers open with 20 people in line. I waited about 10 minutes while they checked out the same person they started with and then left.
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February 2023 by Martha Cardenas
Horrible woman, she works as a simple cashier. Today I visited the store. First of all she never answered my greeting. Second she gave me negative attitude making weird faces. Manager please pay attention to whom you hired. Customer service is the most important thing in order to be successful in business. By the way her name is Amy. We never going back this store.
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February 2023 by bob fisher
Very clean and well-organized. Good prices comparable to Costco for many things. Always a wait at check-out.
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February 2023 by Cory W.
It's totally unprofessional. Manger Brittney is rude and doesn't know how to manage or be considerate to customers. I asked for a manger and was unable to to talk to her due to the fact she was sitting in her office. I was buying produce and such when I asked to speak to a manager by the sweet awesome Christina,The response from the manager was NO, it was on speaker and she said no I'm to busy. So me telling the clerk Cristina, I'll just go knock on the door. I was approached with a sassy irritated manager named Brittney. Didn't even get to finish my sentence before she said I smelt like alcohol and needed to leave and wounldt talk to me cause, "it wasn't a good time" Fact I don't drink and was in buying stuff which I have for 6+ years. ( good loyal customer up until his moment) " always frendly until this statement. Again without me even finishing what i said. I'm sad to be treated unfairly just because she came up with a reason not to talk to me. Alcohol?? All I wanted to ask is that she got my application online. I couldn't even get that question out before the judgment. Must be having a bad day, and I hope Stater Bros talks to her. I DONT DRINK.
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January 2023 by Art Remnet
Clean store with fresh produce and helpful friendly staff. It’s a great store if you’re in the neighborhood.
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December 2022 by Christiane P.
I had a weird experience here when I went for a couple things. I've never been to this location so it was my first impression. The store has a good selection of food but the customer service is a little off. It's also fairly clean as well.
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December 2022 by Anthony Valenzuela
I've been shopping here for a long time, before it became as popular as it is now, it can get busy. Still a great shopping experience.
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November 2022 by Matthew Eldridge
I come here alot because it's the closest market to my house, but damn I've grown to be very annoyed by everything being out of stock constantly (and I know current events would be causing this) but, this has been going on for years prior to covid11-23-22 edit: stocking has improved but I've noticed a lot of expired products lately (doesn't bug me most of the time but does with the SO)
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November 2022 by April A.
This is the local smart and final to work and we do a lot of our shopping here for events. Every time I've come in the workers are always super helpful and nice. One gentleman was on his way to the back when he saw me struggling with bottled waters tipping over and he stopped to help out which was greatly appreciated. This store will always be top tier to me.
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November 2022 by GlamKat L.
I really love this particular store it's always clean and well stocked employees are always nice polite n helpful..I hope that doesn't change..I particularly love the checker who is also a teacher..she's pretty darn nice saved a roasted chicken for me when I called to see if there were any left..she's engaging n pleasant she always has cool manicures..lol not that it matters..but I enjoy seeing her latest cool manicure ok sorry got side tracked..parking is easy..get the chicken for 8.99 roasted..seasoned perfectly n plump way better than Costco or vons.I wish they carried more fish meats are great..I like to get my short ribs here..prices are very good and most of the store brands are high quality though I don't recommend the saltines crackers twice they were stale even though the exp date stated other wise..everything else is great..very good produce as well..keep up good work!
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October 2022 by Marcy Bates
I've always love this store more than any other one I've been to even Stater Brothers I love Smart and Final the reason why is because your checkers and everyone that works there is so helpful friendly and a few that I've known for a couple years I'm disabled no so I don't get out too much but when I do I enjoy my shopping trip I was the one many years ago won the big check of a shopping spree think it was a thousand something dollars yeah I was the one who won it yes I still have photos from that I wish you have another entry again like that to help out others that would be good and as for your chicken hot chicken is the best I have ever had haven't had so long I bought one yesterday and now I'm making sandwiches out of it and then to the carcass on make a homemade chicken noodle soup thank you for being such a wonderful people and working with different groups to teach them skills to work that I noticed the day I was there no other store does that but you keep up the good work and I'm smiling right now thank you for giving me every time a sensational trip to the grocery store I can't say so much for my chair provider but I had a good time your electric scooters go really fast I was surprised I wasn't moving like a turtle thank you Marcy Bates
