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January 2024 by Nika Galperin
Jessica was awesome! She was very patient in answering my questions. Really efficient in getting us set up with the unit, and very helpful overall.Highly recommend this location!
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December 2023 by Diego Ferreira
Great storage place, clean and spacious units. The team is polite, very nice and patient, especially Peter who gave me a full tour and introduction to the site, took his time to explain everything and answer every question I had. Recommended!
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December 2023 by Kathleen Sayong
Jessica and Peter were fantastic at helping us to get in to our unit after making a payment and our code not working right away. Very helpful courteous and understanding. Thank you
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December 2023 by fernando luna
Excellent costumer service since day one, very helpful and professional when you need help. Also always willing to work with you to satisfy your storage needs.
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December 2023 by Deliah Escobar
Jessica is amazing. She made the process really easy and fast. Perfect customer service and property is really clean.
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November 2023 by Isamar M.
This place left all of my clothes, family photos , shoes infested with RAT poop. They didn't reimburse me a dime.DO NOT come here .
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October 2023 by Jeffrey D Albaugh
Mitch is fantastic? Set up my RV storage spot (which are hard to find around here) easily and patiently help me work through a couple issues regarding paperwork on my end that was misplaced. He held the spot for me while I got what was needed over several days.He is cheerful and and a "help you make it happen" guy.Other Storage facilities (including one of the same company nearby) were like dealing with a government bureaucracy! Not Mitch.He even volunteered a additional discount that I had missed!
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October 2023 by peter centurion
If you want storage stuff act like bouncer in the night club - Wellcome to extra space storage on Dale. Customer service skills - never heard of this. my card was declined and payment was due 10/12. 10/26 I got email and phone call that my card was declined. I called the office and they were lying straight to my face that they called me and left message. before in situation like this they ALWAYS sent email. From 10/12 to 10/26 its a big time gap!!!! I think they doing it on purpose because they charge me 20$ late fee and ARE NOT WILLING TO REMOVE!!!! I was never late with my payment in 2 years!!! they auction storages so if you loose it ITS THIER GANE!!! BE AWARE!!! I had cc on file but I have no clue why it was declined!!!!Not to mentioned than in 2 years proce from $115 is used to $193. but access hours are now till 6 pm
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September 2023 by Juan V.
This place is a damn joke. Moved from Texas and found this joke of a place and within 3 months 50% of my belongings got damaged by rats. Asked manager and all they said is sorry can't help you. DONT RENT HERE!!! I promise you that you will regret it!!!!!! And by the way they will increase the rent with 0 warning!!! And not by $10-20 but by $80-100!!!
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September 2023 by Coryn AlfAro
My experience was wonderful I believe I worked with Mitch Monica and Susan and they were all excellent best customer service I've ever had and this was on September 7th 2023 thanks again guys for helping me get it in so quickly
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August 2023 by Vikki Xa
It was my first time needing to rent a storage. I was helped by an associate, name Angle. She really is an angle, she’s very knowledgeable and respectful. She was able to answer all my questions and explained everything very thoroughly. It’s was such a great experience, I would definitely recommend this location ( Dale Street). Everyone in the office was friendly, I had a good feeling, started with the conversation I had on the phone with Miss Krystal. She was so awesome too. Thank you everyone for being the kind person that you are. Sincerely Vikki ?
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August 2023 by Melanie B
This has by far been the best experience I've had at a storage facility. Monique in particular gave the best customer service and made the process of signing up a breeze. She was very personable and overall the reason I chose to rent my storage. I will be recommending this location to all of my friends!
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August 2023 by Robert Tapia
Your Rep Monica was awesome..happy with her service. She was very helpful. She answered all my questions and provided me suggestions that made my choice of unit the perfect one for my needs..thank you..I will totally recommend her and your company. ?
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August 2023 by Nicole Chiarolla
I was looking for a storage unit and I called a bunch of places and everyone was so expensive and didn’t have what I was looking for. Monique and Mitch were super helpful they were awesome to deal with very professional and understanding. I would definitely recommend this location for all your storage needs. Thank you again for your help during this time
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August 2023 by Vladimir Cerven
Amazing staff, cleanliness. The only one problem is the raising of the rent fees. To study a little (by the owners) about ethics and the reasonable revenue would help a lot …
