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February 2024 by OG HAZE
AMAZING. Their reservation line never communicated to the location that they needed to pick us up since we were down the street. When they weren’t arriving two hours later, I called the location and it turns out it was a mistake from the reservation line but the nice gentleman. There were quick to respond and said they would send someone out as soon as possible. They came pretty quickly and saved the day, I would give them seven stars.
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February 2024 by Jack Sacks
This location can be easily missed if unfamiliar with the area. Always attentive staff, vehicles may not always be available as requested, staff still work with you as much as possible. Biggest downside, and reason for 4 stars, California locations charge a California tax by was of a $300 deposit for all rentals, not the worst as some are as high as $500, still not a good thing after joining their points program and developing a very good customer history.
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January 2024 by Richard Reilly
August is the best, provided me with outstanding service from start to finish. This was my first time renting from this branch, but it’s not going to be my last. Thank you.Richard R.
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December 2023 by Noruto Obtieo
August is the best, provided me with outstanding service from start to finish. This was my first time renting from this branch, but it’s not going to be my last. Thank you.Richard R.
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December 2023 by Nael Liaisonlux
Unfriendly
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December 2023 by Jacqueline Johnson
NEVER AGAIN!!!
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September 2023 by Andrew V.
Excellent service from beginning to end. Rental was clean inside and out and they also provided pickup and dropoff from the local body shop. Dealing with insurance was difficult but the only thing they did right was use this Enterprise location for my rental. Both in-person and over the phone customer service was top notch. They explained everything and made sure I understood the process so there would be no confusions or miscommunication.
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September 2023 by Tony Henry
The staff was great I would definitely come back and rent from them again I would also recommend friends and family to go there if ever needed a car
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September 2023 by S F
Very small Enterprise lot. I mean it's small! Entrance is off Beach. There is an Enterprise sign from the street, but I had to really slow down the first time to make sure I didn't miss the driveway. There is also a back gate off Santa Rita where I customers can enter or park and walk in. They don't always answer their phone, but service was great.
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August 2023 by Sohail Khan
After my insurance USAA send the reservation to Enterprise Rent A Car Stanton Branch, their Management Trainer Natahniel called me immediately and told me that he has put aside a Toyota Camry for me. My rental process was very Smooth. Nathaniel and Branch Manager Hanry Chan were very professional and courteous. Henry even called me after I returned the vehicle to enquie about the service and quality of the vehicle. I Will definitely choose Enterprise again.
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August 2023 by Yahir Rodriguez
You guys are very unprofessional. I would recommend you don’t come here. The behavior displayed is disgusting and I will be reporting this. Please do not contact me asking for more information. I am done with the unprofessional and unfair behavior !
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July 2023 by Thi N.
Thank you Nathaniel for being so kind. He's super calm and easy to talk to. Thank you for taking care of us.
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July 2023 by Lisa Breslin
This is my regular car rental choice. They are so kind and helpful every time I need to rent a car. I am always satisfied here.
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July 2023 by Jack S.
This location is great, handles everything efficiently. This and a couple other locations are great to work with. The app and web page are basically bait and switch, tease you with low rates that you attempt to reserve, only to get error messages and locked out, forcing you to try again later or call and get higher rates. Has happened to me way too often. Worse, when you do call while looking at a current rate, the people you talk to are u able to get you the same rate. Seriously sad decline of Enterprise and overall online/phone customer service in order to make higher rates.
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May 2023 by M B58
Han is my guy! He took extra special care with me! In and out in no time. Seamless process! Thank you!
