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March 2024 by Jennifer Snyder
Excellent training and care of each of our three dogs. Day care is terrific--they love it and come home tired! Boarding (inside) is equally excellent. Our doggies are indulged and loved and come home happy and healthy. Grooming is great too...our shedding girls come home smelling great, shedding less, with their nails ground appropriately (and sometimes polished!) Highly recommend.
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February 2024 by Susan Kerwin
Staff pleasant and helpful. And my dog...he always wags his tail going in the front door.
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February 2024 by DeLyn WiRepa
Very professional and accomodating
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December 2023 by Anthony
Employees were very loving and caring towards my dog. I trust this place.Thanks again crossroads
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November 2023 by Darryl Huff
I would never take my dog to a place where they put it in a pen and let it bark all day long it is ridiculous eyewitness it everyday. I've tried the nice way it didn't work. This place is a joke
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November 2023 by Daryl Suba
The staff is professional and takes great care of my dog during daycare.
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August 2023 by Karen Bonnici
Our new puppy had his first grooming and they were great!
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July 2023 by Donna Turner
They're fantastic. Dan is the greatest he has a genuine love for animals. I take my dog in for daycare/ training and it has been a great experience. The staff is knowledgeable, patient, and committed.
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June 2023 by Tom Chang
Staffs are a great. My puppy enjoys this place alot.
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May 2023 by Jeremy Folkner
THEY ARE THE BEST WORKERS WITH ARE PUPPIES AND THEY CALL THE FOLKNERS TO AND THEY LOVE ARE PUPPIES THANK YOU THE FOLKNERS ??
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April 2023 by Danielle J
This review is long overdue-- however I've spent the last 6+ months dealing with my puppy's tracheal injuries he sustained at their "resort". Long story short, if you don't want your dog to suffer from a collapsed trachea do not take your dog to this facility.I should've stopped taking my dog to their daycare when I came to pick up my dog and they handed me the wrong dog.My 1.5 yr. old, 13-lb, Yorkie-Bichon started to attend their daycare twice a week. The employees would pull my small dog by the neck with a slip knot collar to get him to go where they wanted. My dog started coughing/choking/goose honking within 2 weeks of being there due to constantly being strangled each time he was transported to a different area of the facility. I spoke to the receptionist, and repeatedly reminded her to not have the employees put the leash around his neck. When I'd pick him up the employees would be pulling him by the neck to bring him to me and when I'd remind them not to do that, they'd seem annoyed.Within just 1 month of attending their daycare my dog suffered a collapsed trachea. My vet said she has never seen a dog this young suffer from this and he now needs to take life long steroids to hopefully give him a decent lifespan; the vet stated that collapsed trachea may happen in dogs when they are of old age, but that the constant pulling by the neck damaged his windpipe. When I originally shared this with the receptionist and manager, they said they would cover my vet bills. However, when I spoke to the owner, Dan, on the phone, he was rude, condescending, and decided that he wasn't going to pay for the vet bill. His complete lack of regard for the distress that he put myself and my dog through was absolutely disgusting. I wish I would've read the other reviews of dogs being harmed and dying in their care.. I would've never taken my pup here if I knew how negligent the staff and owner were/are.
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April 2023 by Jennifer Lewis
Love this boarding/daycare! They are very attentive and take excellent care of my baby whe. I travel out of town!
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February 2023 by Mary Harvey
The establishment was clean and the dogs seemed to be well careful. My dog will be boarded their in April.
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February 2023 by Jay M
I DONT RECOMMEND THIS PLACE FOR YOUR PETS!!! This pet resort cant do their job right. When you guys coming from different states makes sure you ask 10x what documents you guys needed! I asked couple times through email and phone what they need to get reservations for daycamp! The person that I talked to said “ certificate of veterinary and copy of all the vaccine” I called again 3 days after told the lady we are coming from other state and said the same thing but no thats not what they wanted! I told the lady a where we are coming from on every email and phone calles. I emailed and called different times to make sure thats all they needed! What a waste of time! The person I talked too was rude when your just telling her what other employees told you what they needed and wanted to verified everything! Go somewhere else when employees are too nice and doesnt have attitude! If they cant deal with people they cant deal with your pets!!! As you can see she know we are coming from other state!!! And thats the only document she mentioned!
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December 2022 by Kyle Richardson
Staff member was extremely rude when calling in regards to boarding, would not trust them with my animals.