8:30AM - 6PM
9740 Campo Rd, Spring Valley“I love the customer service at this location. The staff took their time to help me with my expired passport. Went above and beyond what I expected I willl definitely be a returning customer. Thank you so much”
1:30 - 5PM 10AM - 1PM
9805 Campo Rd Ste 165, Spring Valley“I only come here a few times a year mostly near the holidays. I don't have a mailbox or anything here so this review is strictly for the main customer service line of the post office. The male employee who was helping me was welcoming, I just walked in and he apologized for wait and began to help me. There was no wait I just walked in but ok I'm all smiles. I asked for holiday stamps and he grabbed the box to show me all the options they have. I didn't see the option I saw online and he informed me that type was the winter regular stamps. I got a few of the booklets of stamps for $11 each. The best part is if you go in you don't have to wait 5-8 business days to get them shipped with possible 2-3 delayed days. Also my neighborhood postal annex booklets cost $3 more so it's a no brainer to come here for snail mail stamps. The only issue is this parking lot and shopping center area is a little sketchy so you really have to watch your surroundings. Other than that it's a friendly post office from what I've witnessed the past few years.”
“I know that people who go to the Postal Office are either in a hurry, anxious that their mails/packages are taken cared of or would even be having a bad day. So Cashiers and Staff working to serve all the customers are often overlooked or taken for granted. A small shortcoming on their part might be blown out of proportion by others, thinking they are snob or unhelpful. I can relate, because this USPS Staff ms. Joanne, might look reserved or strict, but once you get to know her, or take time to smile at her and talk to her, she will be very nice and cheerful. She has helped me from the first time I stepped in this location. Walked me through on how to open a PO Box and assisted me in mails that I'm looking for. She wrote everything patiently. I thank her for knowing her products and services. So just to put a balance perspective, most customer service workers might also have a challenging day and I feel we as consumers must also be considerate, who knows friendships can also be built which will last.”
“I've been to this store several times and I had to share that the two gentlemen at the front (Tony and Marvin) have exceptional customer service. Both of them are so friendly, fast and efficient.
No matter the time, peak hours, at the end of the day, always with a smile.
Great job guys ??”
“Chris and Sebastian are fantastic! They always go out of the way to make things happen for me from printing, scanning and much much more. Their customer service is top notch! Thank you guys!”