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March 2024 by Grr Izzly
I recently purchased some wicker chairs online from Big Lots. I came in to pick up some essentials and have not been to this location for a few years because it used to be unorganized, dirty and the lines would take a long time to get through. I was pleased to see a complete 180°. The store is well stocked, clean and organized. I found everything I needed and was not disappointed in any way. I appreciate the guard at the door and the helpful staff. One new thing was the availability of carts. You do need a coin to get a cart which was unexpected, but the staff helped with that, just ask. They understand that we all don't always carry coins.
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February 2024 by Customer Service
They have gotten more furniture and some clothes but the food selection has shrink dramatically. The prices are a little too high even for there on some things as well. But they give a military discount on a regular basis now so that's good.
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February 2024 by Cherie
Very rude and unprofessional interaction with the manager, Trini. Apparently, signage for 20% off was in the wrong location. Ms Trini loudly and rudely went on a verbal rampage proclaiming how the discount would be honored but it shouldn’t be. She then made a scene as she proceeded to demonstratively remove the signs. Ms. Trini’s embarrassing performance was in response to a $3.99 stuffy. (The whole time informing everyone she just returned from being off 2 days….irrelevant information)
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February 2024 by Indigo558
Employees were friendly and helpful, I got some great deals on Xmas clearance.
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February 2024 by linda erle
Well stocked, fast check out
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January 2024 by Manuel Flores
Nice Store , some cheap prices , wide variety of products ?
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January 2024 by Francis Armenta
I love shopping here, everything is very clean and good service from the employees.
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December 2023 by Jessica Sparks
One of the cleanest ones I've seen and been at.
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November 2023 by Maxine Faulcon
They finally got baskets where people can't take them away you have to pay $0.25 to get a basket
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October 2023 by Yoshi B
Ordered a mattress online that was supposed to be fulfilled by this store and delivered by a 3rd party delivery service called pick up now. It was supposed to be delivered on September 25 and the 3rd party delivery service told me they were there at 9am waiting for 40 mins and they never got the package. I called the store and they are saying that they signed for the package and their workers walked out the mattress to their van. Big Lots and the delivery service are both blaming each other and none of them want to take responsibility. Still no mattress and still no refund.
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October 2023 by Crimson Black
This store is pretty organized and neat. It has a good selection of Holiday season decor!It also has a great selection of housewares and furniture also. Grocery section has always been great!I love their pet section. It has tons to choose from food, beds, clothes, treats and even hard to find pet food puzzles.The staff is usually friendly. The store can get busy on the weekends but in the mornings it's great!
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September 2023 by Shalimar Richardson
I went looking for something and I found it and other things that were great..like my floor fan that blows out great air when it is super hot..luv it
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July 2023 by J M
Sold $600 outdoor sofa set with defective chair part then did nothing to help get replacement parts.
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July 2023 by Martha Ontiveros
I've lived in the area over 30 years. This Big lots has been through many changes. It's my go-to store for many items, especially paper goodsand cleaningsupplies. Good sales and coupons on top of all. Their staff us friendly and accommodating.
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May 2023 by Diana K
Soon arrival to the store I saw a hand basket in the parking lot. I took it into the store. I asked the store associate at the cash register if there were any shopping carts. She offered to go and find me one in the parking lot because I let her know I just recently had hernia surgery. She found me one. THANK YOU! The male cashier at the checkout was very accommodating he walked around the counter to my basket to scan my bag of dog food so I did not have to lift it. 100% guest service on point. I ❤'d this experience at your store. Thank You again!!!!!