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February 2024 by Steven M. Schmitt
Great customer service, even in the late evening. Went in looking for some cold-weather goods, and found a close-out sale in progress. Workers were quite helpful directing me to whatever items l had interest about. Got some good stuff at a discount. I'll be back!
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February 2024 by Sterling Ross
My experience here was great. This Big 5 has the best customer service!
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February 2024 by Huck Finn
Friendly staff
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February 2024 by Breaking News Comics
Very friendly staff! Easy to find items! Great sports store smell!
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February 2024 by Karen Drimmel
Great deals and good place to shop
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January 2024 by Xtina A.
Dr. souls work shoes highly suggest to avoid buying them in that location. My pair disintegrated within less than two weeks. Of course I wouldn't save the box for what reason... Though I had a copy of my bank transaction, it wasn't good enough to even get store credit or a new pair.. worst customer service ever.. there not losing anything by not helping.. just, what used to be a loyal customer
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January 2024 by M C
Nice staff not busy
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November 2023 by Johnny Chaldo
I love big 5 I would definitely have before rated it 5 stars but unfortunately they don't sell or carry Nike anymore.
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July 2023 by Cip G.
I've lived here in spring valley almost my whole life. I knew it was there but never paid attention for my outdoors shopping. Then I stopped by to buy a PFD and a paddle for my kayak and WHAM!!!.....my new fav spot for outdoor shopping
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July 2023 by Edward Fertig
Reasonably priced quality gear for every sport! I love these stores. I've been shopping in them for decades.
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July 2023 by Georgia petro
Great service had what I needed in stock ! Very happy
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May 2023 by Glenn King
I go there often and I am always helped. Great customer service great prices.
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April 2023 by Ruthless Rosie Nun (My Name is Nobody!)
Sometime they help wonderfully sometimes the don't ! Honestly , some employees won't even help find one thing or lift a finger let alone an eye ball. N sometimes they do but I will tell u this they don't care about assisting customers n leading them to what they asked for. Customers gotta go find it themselves on the floor, busy at the front desk doing nothing! n will just point or busy with inventory n obviously don't care for working there. I couldn't even buy tennis balls n head phones. just got pointed in wrong directions so I have left now over 4 times now. . Not terrible people but non existence of customer service. We will see if the last one more year. Better customer service n prices at Wal Mart in La Mesa!
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March 2023 by cristo freire
Don’t recommend coming to this store unless you want the employees to be following you around like if you’re gonna steal something.
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March 2023 by Colleen Wall
Big five in El Cajon has always been great ..I've been shopping there for way over 30 years ....prices have always been great .!!!!!!!!!!2/25/23