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July 2024 by Tecate Guerrero
A little expensive but it has the part I occupy
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July 2024 by Brad RealU
Needed an air filter for my vehicle which they had, and they helped me install it!
BIG Thanks to AutoZone employees from me.
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July 2024 by Anna Jones
Damien with Auto Zone was the most helpful and knowledgeable employee in that store. I’d like the company to recognize him for being so incredibly helpful and professional.
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July 2024 by Kylie
We just had the worst experience we have had at an auto zone specifically because of one of the workers named LILY. There was an issue with the system reading the card we used to return our product and we spoke to lily about it who had the WORST attitude. She rolled her eyes at us as if she was blaming us the moment she heard about the issue and she had no respect. That was the worst customer experience. Marco on the other hand was patient and kind and very helpful. Would definitely not recommend asking Lily for any type of help.
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July 2024 by Lili Paz
Great place, and the customer service respectful, very helpful, convenient place if i can give it a 10 instead of a 5 star it would be better. ? ? ?
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April 2024 by Katyerik Trejo
Thank ? jose for your help
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February 2024 by A Martins
This location in Casa de Oro is the only one that will not help put in a brake light. I believe this is because I am a woman and the person who took my order Feb 21 2024 at approximately 3pm was an older man with a full head of white hair - most men from this generation think women don’t know much about cars and they just don’t want to help. If you happen to be a woman, don’t go to this store for help so you won’t be discriminated against. Go to any other location and you will be treated fairly.
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February 2024 by A. C. R.
Bought a gas tank cap and was given the wrong one. I had to return for an exchange. The clerk said that the former clerk picked out the wrong item #.
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January 2024 by Veronica Bonilla
Great service! Thank you so much for helping me exchange a part ordered online that didn’t fit. No hassle, easy fix ?
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January 2024 by Nakia Godine
Very rude and unprofessional asked a few simple questions and the employee acted as if i was bothering him lost a sale as he was speaking i will not be stopping by this place ever again.
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December 2023 by Yourworst Nightmare
Just had a wonderful experience in the store with Andrea.Very knowledgeable young lady who helped me out immensely. She is a real asset to the store and I will be returning in the future for my car needs.Thanks Andrea! Glad I stopped in:)
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December 2023 by Mark Brush
Purchased heavy duty front rotors from Auto Zone online, warped within the first two months. Was halfway across country and changed them with rotors from a different auto parts store. No Auto Zone around.This morning, took the bad rotors to this Auto Zone location. Lady working the counter was super pleasant, explained that being a warranty return means I'd get new rotors. Explained I already changed them because it was a safety issue. She issued me a refund instead.Great store, super helpful, and easy to work with! Might not have been right to issue a refund, but they made things right with me! Thank you!Loyal Customer....
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October 2023 by Nikki assets
I have no clue about fuses but shout out to Lily for helping us. She was very helpful than the night Manager who was a lazy female and male staff member. Not once did they bother to help us but Lily did. I would rate Lily a 5 star but I’m going to rate this location a no star if I could because management needs better skills but especially customer service. That young lady was GREAT. I will not go back to this location unless she is there . I rather go to Lemon Grove.
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September 2023 by Sawa
The Manager Jose (Short Hispanic man) was very rude & could not even take time out to explain why I could not make a return (Socket Set) with my receipt! I had several returns all with receipts minus one that had no receipt & asked for a store credit. Which he told the employee to tell me he didn't give store credit.Then finding out From an employee probably the only one not feeding i to this man’s behavior which also disgusted me. That the manager was in the back where they grab parts, running his mouth about me. Speaking of what he thought of my character & as a female bcz i had been repairing my own vehicle & I was some what Oily & dirty. He said that I look like a lowlife (whatever that is) & a thief?! And he even asked another employee to watch me carefully that i didnt steal anything. Yet, i had to call another store just to ask a question about the oil as they all stood standing around doing nothing. I am livid!! Ive never been treated in such a manner!I asked for the district managers number. He did not want to give it to me.The number on site was incorrect. Which cant be a good sign. I never had any issues with this store. However one bad apple could ruin the pack.I felt very disrespected!! I wanted to make him aware of my profession just so he could feel Stupid(and I hate the word Stupid) but It shouldnt mattered how i dress or the color of my hair! He should treat people respectfully ALL PEOPLE!.I demand an apology, I did not work this hard in life to be dumped on by some ignorant man! I dont believe anyone should!!I will definitely find a way to reach management & I will definitely continue to file this sane complaint multiple times.If you had been there you would know this was not acceptable behavior. Its just not!
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August 2023 by Ashley R.
Worst place I've ever worked for. Terrible management and even worse staff. Only good people were Carlos and Lily
