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December 2023 by Stephen M.
Worst customer service ever ! The woman behind the counter acts like she is better than customers and it's imposing on her to ask about a product She ordered me to move here, over there, just come over here I felt like she thought I was her dog Never got to ask if a product was in stock I left a cart full of groceries because I refuse to spend my money while being so disrespected
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November 2023 by Taura G.
Bakery here is great. They continue to prove to me that they are reliable with consistent service. The African-American Man and Hispanic/LatinX Woman who work in this location's bakery are AWESOME! The deli workers are not helpful at all, even when you stand for 20mins at the bakery counter. I knew that the bakery worker was on a break and I was fine with waiting to make my order, but it bothered me that NO deli workers even asked if they could assist (show me a cake book, tell me that the person should be back soon, hell just interact with the customer...) This bakery has a lot of yummy stuff. They even have sugar free baked packaged options. Overall, this is a great place for baked custom cakes, and cupcakes, and they are good for parties and occasions.
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September 2023 by Dina C.
I have never been discriminated against or judged in a grocery store like today. Assuming someone is on government assistance and to ensure someone is entering all bags with a disclaimer of because "people on EBT don't count their bags" is completely wrong. To add after "do you need me to scan the water and potatoes" I respond no I got them. She goes "don't forget them" is just a reminder your store supervisor/manager discriminates of people on EBT and assumes someone of color is on government assistance. Mind you these statements were not made to other people in the self check out that she was assisting in ear distance. Now what if I was on government assistance do you think I would feel comfortable to come back with these type of remarks!? Even not on government assistance I do not feel comfortable or welcomed come back to this store because your supervisor/manager made an assumption and discriminated. My hopes is that leadership higher than her takes this matter seriously and does not support or condone their employees that act this way. Very Disappointing in humanity at this store's supervisor/manager.
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August 2023 by S T.
I absolutely hate this store, there's very little about it that I like, besides the butcher counter, and a couple of the cashiers.I've had many horrible experiences here, and that's why I rarely communicate more than I have to with any employee which is not my character. This is what happened today. The following is a state, but I tried to submit directly to Albertsons, but the option to send would never appear on the screen so I yelped it. "Hi, unfortunately this is not a positive contact as I shop at the Albertsons at 543 Sweetwater Rd., Spring Valley, CA 91979 store number 758 Director Tamara Gibson who is new. It may sound trivial to you, but I am sick of wasting money on groceries only to get home and find mold on them or they're expired or not expired, but they're stale, because the package is already broken open. Today on August 22, 2022 I took back stale bad cookies from your fresh bakery area. They were burst open and stale, I had no problem swapping that for new cookies. However, while I was there, I picked up one of your single slice pieces of cake and I got home only to find out about six hours later when I was gonna try the cake, that it was mold filled and that's disgusting because I'm a heart transplant recipient.I am immunocompromised, and I cannot tolerate such irresponsible service .... and I'm searching for words for how to describe my disgust.. I think that you get my meaning, and my name is in your database, and I hate that store. I hate it, and I hate the management especially. I wish that I could attach pictures of this nasty disgusting cake that I am going to take back tomorrow which means I keep going back to the same damned store to return crappy products that they should know better than selling. (Oh wait, I can)It is so they don't even check to see, the status or freshness of their products, they just sell them and some of the cashiers aren't much better at all.
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July 2023 by Goldie L.
Women beware of a cashier/worker old lady named MO she literally "jokingly" hits on your man and ask for his number and then sees him walking out with you and grips his forearms as you both walk past asking him to call her she is a much older woman idk if she thinks she is playing but when a man says he has a woman after she asked to come to his house to drink and ask for his number and then ask if he has a girlfriend and he points straight at you that's not funny and very unprofessional she shouldn't be touching anyone unwanted. I spoke with one of the store managers and he said in her defense her was joking and does this often well let her joke with the wrong one and see what happens
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February 2023 by Taylor K.
I would give 4 stars if they didn't always let people set up business outside the front door and try to ask who your internet provider is and to donate money. It's super Annoying, and they guard both the entrance and exit
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February 2023 by Patti L.
Store is large with a deli, flower shop, etc. However, i rarely shop there due to long lines, some discourteous check out clerks, and high prices.
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August 2022 by Vanessa H.
Bathroom beware do not use horrible service and dirty bathrooms no type of safety literally them employees see the bathrooms and just don't care smh new staff please
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July 2022 by M Alva
I went to go get the chicken, potato wedges & broccoli salad as before. Delicious! This time I ordered the same, but was informed they discontinued the broccoli salad - WHAT! It was a best seller. Corporate wanted to try some other salad. How about keeping the one that sells & stop wasting $ & food on the ones that don't sell. What also gave this a 4 star was because of the nice people that work there. Good attitude & friendly.
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July 2022 by D A.
I only come here for the rare specials that are worth my time enduring the mostly unprofessional unionized staff here. Everything is way overpriced I really don't see why it's still going?
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June 2022 by Shocki C.
Thank you management and corporate for fixing this problem. The same guy is so nice to me now! Wow.. lolololololol.. Treat your customers right! We are the ones spending our money!!
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May 2022 by LINA M.
I come here because it's in the plaza near my place and it's just convenient although pricey. I like it here though because it's pretty empty although the lines can get super long and they could work on getting more workers on the registers but it goes by pretty quick. The workers are what makes the rating here they're always so nice and personable and they genuinely seem like they enjoy their jobs! Some of them are funny too Parking is okay since it is shared in a plaza with numerous businesses. I also love their pharmacy here as well. I've never had a bad experience here.
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January 2022 by Ken Brucker
they allow COVIDIOCY in the store
#wearadamnmask
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May 2021 by Christine C.
Please renovate your produce section before the health department comes.Rails are in deep need of replacing. There is filth right next to vegetables. It looks like it's been sitting there for years.
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November 2020 by Lamont Crawford
This was my 1st visit to this location because of by Lemon Grove store was being remodeled. It was so nice to find everything I was looking for.