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February 2024 by Keithryn N.
South City Lumber is our go to for all construction projects. Excellent customer service, go see Erika or Justin for assistance. We recently ordered Emtek cabinet hardware from Erika and she was patient enough and gave great recommendations. We have gotten so many compliments for our cabinet hardware.
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November 2023 by Ai Ren
Don´t try to steal a 75$ vise there... might get charged with murder.
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October 2023 by Jazmin L.
This could be a great place if only their employees would take care to at least acknowledge you when in the store. Two men behind the counter did not even look up from whatever they were doing in the almost ten minutes I stood there to be acknowledged . Their people outside are no better.
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September 2023 by Liz Ramirez
Well, I was amazed, they sell everything to fix a house and customer service is not good.
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August 2023 by Paul J.
The driver of one of their company trucks just blew right by a stopped SCHOOL BUS on highway 9 with all of its lights flashing and the big red stop sign sticking out and the Bus driver flailing his hands begging him to stop!
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July 2023 by Young C.
We purchased our Therma Tru door from South City Lumber through Erika. Didn't realize they sold doors as well. Had an initial problem due to the manufacturer that was resolved. Caused a delay but not South City's fault. Once we got it, delivery was easy and prompt. Erika kept us in the loop. Our contractor installed the door and looks great. Also ordered a pocket door, garage door, side entry door, and an interior door with no issues. Appreciate the help we received from Erika and her team.
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June 2023 by LA HITS
Leonard lake and Charles of !
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June 2023 by John Odea
I understand that things can get busy for them, however after being told repeatedly to go online to make an order, it really made it easy to not use them again. If I wanted to go online I would'nt have called them. They made me feel like I was bothering them. Golden State Lumber was outstanding compared to South City.
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June 2023 by dave coop
If it wasn't for this store many, many years ago, Lenard Lake and his lover would have never been caught or at the very least their would have been more victims. Thank you South City Lumber and Supply! ? ? ?
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May 2023 by F. W.
I ordered a new front door from South City Lumber. Erika was very helpful in helping us pick out a door and the hardware and worked well together with our contractor to have it installed. When the company sent the wrong knob, she was very accommodating to make sure that we received the correct one, The process was easy and we love our new front door. I would definitely use them again for another future project.
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April 2023 by Ben Bloom
Nice old lumber yard but check competitor prices first on lumber and other products. I should have- would have saved hundreds of dollars on an order. Classic San Francisco
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January 2023 by Dante P.
We ordered numerous Truestile custom doors for our house through South City Lumber. Ordering custom doors is no joke - the measurements have to be exactly right or the doors don't fit and then contractors have to make costly retrofits or the doors have to be re-ordered. (We found SCL after a miserable experience with a well-known door supplier in the Peninsula.) Erika made the process of ordering these doors so pleasant - she was always responsive and helped us answer questions so that the doors would be just right. We felt confident that what we were ordering with Erika's help would be made correctly. Also, the delivery people from SCL were always so courteous, on time, and thoughtful. In total we ordered 1 exterior door, 5 bi-fold closet doors, and 14 interior doors. Most importantly, EVERY door fit just right. The doors themselves are super high quality - heavy and solid with gorgeous beveled details. We highly recommend South City Lumber!
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January 2023 by Saswata T.
We were shopping for doors and were getting a wide range of quotes for the exact same product. We visited a number of places on the Peninsula. Turns out, South City Lumber was the best. Not only did they provide the best quote, again for the exact same products compared to all other places we had spoken to, they offered to show us samples, took the time to explain every detail until we got the order right. They kept the timelines, the payment process was simple and straightforward. We interacted with Erika and she was helpful throughout. Strongly encourage all folks shopping for doors to cross check their quotes with Erika at South City Lumber.
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August 2022 by Deborah P.
I initially ordered just locksets for downstairs which I got quickly with Erika's help. I should have ordered my doors from them since the previous vendor was not responsive. South City has a small showroom but it does not really matter since they have catalogues and can get anything. I had an inital quote from another vendor for my 7 doors upstairs and sent to Erika and she was able to give me a much better price and delivery was within 2 weeks. They look great and I am just waiting to get them painted. I am now waiting for my front exterior door. The great thing is that she lets me know if anything may take longer as is very responsive to my many questions.
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July 2022 by Eve C.
Highly efficient and no BS. The most reasonable priced with good quality lumbers. Adam was highly professional, knows his products and gives honest suggestions instead of trying to make the most profit of me.
