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March 2024 by Jason Walker
Very clean and very friendly staff
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February 2024 by Danyel Saximi
at the exit of a highway and it is closed all the time if you need the store don't go there the employees use the bathroom every 5 minutes
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January 2024 by Graffiti Ninja
You know what guys,If you're going to let your customers use the restroom, Don't rush them ! Whoever was after me who was waiting. Couldn't even wait for 5 minutes? I'm doing number two, I remember I told the owner I will buy something if you let me use the restroom, but if if you're going to rush me, Hell no I'm not buying anything from this establishment! After the customer lied to you saying that I left the bathroom messy. Those construction guys who are working there today that tall guy who was waiting for me at the bathroom looked at me as I finished & opened the door, he looked like he couldn't wait, come on construction guy grow up kid. Wait your turn & Also Don't lie to the owners, u said that I left a mess I know I left it smelling good with my spray and I always wipe the area after I leave. So whoever complained about me today, grow up kid! To the owners. I won't be coming back here ever , worst shell ever. Owner told me to not come back. I didn't even do anything wrong! Impatient construction workers here today. Stupidity and rude construction workers! Beware they look at you and laugh at you as you leave. Construction kids.
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November 2023 by Katrina Portnoy
Foul bathrooms
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August 2022 by Cherie Jalipa-Shirley
No Loop Rewards here
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May 2022 by K R
They sold me stale gum expired 08/21. I have a picture. I didnt notice until I drove off and ate some. Also they always have issues with their gas pump.
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October 2021 by SALSERO DeCorazon
Pumps are old or simply poorly maintained. Most of the time have to spend minutes for Nozzles to work. I been told is their sensors that need replacing, but owner wants to wait until all Pumps get replaced. This is not safe if this happens specifically at night. Customers become easy targets spending unneeded time focusing on something that should get fixed right away. Not safe. Not business like.
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June 2021 by Shomari Webster
So I go to this shell all the time to get my car wash. Never had a problem. This one time I'm getting my car wash the wash doesn't give me the green light to go (inoperable). I typed the number in while waiting for the person in front of me getting their car wash to finish then it would be my turn. Tried driving up to see if it would activate, and nothing. So I go talk to the employee and tell them what's going on and Apparently the person that was in front of me getting their car wash pulled either backed up or drove slowly out of the wash. After talking with the employee they say there is nothing that could be done. So no refund and no new ticket for another wash even though it wasn't my fault. So yeah never going back to that specific location again
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September 2020 by W1H4E5TER 97MD
The guy at the desk will try to charge you if you ll buy somethink and take kesh back ???. In the check was 32 $ cash back but he gave me 30 $ after that I asked him where is my 2$ and he said that 2 $ is for charging cause they don’t have money and He said that I had to go to withrow money at ATM ...ofcourse he gave me this 2 in the endCrazy man ??? ...
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February 2020 by J C
It’s a well lit location, coffee is fresh, place is clean, and make you feel safe to stop very early in the morning when it’s still dark outside. Mngr is helpful and pleasant. However the lady in the morning could use some training on customer service. I’ll let the manager know next time I see him. Gas price is high but of course being so close to the airport what do you expect.
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January 2020 by Alex Vinogradov
Very happy, the gas is very expensive at this location near SFO, otherwise local people would witness a mile long of rental cars trying to fuel here.
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December 2019 by Muhammad Zeeshan
Great service and location
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December 2019 by Omar Reggio
Very rude staff and management . Disrespectful and cheaters. Pump 7 didn’t work. Cashier made me pay again claiming that a refund will go back to my credit card. A week later and there’s no refund. I called manager his daughter hung up on me. I believe the Great State of California should impose on all clerks public and private to pass civics and culture education, bookkeeping and know how to make an immediate refund. Why do I have to waste my time with undeserving management and staff of my business. Enough is enough.
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November 2019 by Bay area 2019
I stopped to buy at gas station on 11/14/2019 between 0:45 and 1:00 am at this gas station and the employee told me to take the car out of the parking lot and I had parked less than a minute ago. I recommend the manager hire more educated and trained people to serve customers. I'm sending an email to Shell superiors.
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August 2019 by Siyar Rasooli
I am leaving this comment for the owner of this gas station, please don’t sale everything such hot water for $1 it’s not fair man hot water everywhere is free and also train your cashier to be nice and not busy with the phone always I am not highly recommend this station for my friends and whom are doing Uber and left as I am doing here
