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July 2023 by Wendy Lee
Ken and his team did a really good job on refinishing our hardwood floor. Honestly, I didn’t expect our old floor could be so beautiful. We are very happy with their work!Services: Engineered wood
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June 2023 by Madhav N
Ken and his team are very professional and efficient. Highly recommend for all flooring repair work!
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January 2023 by Peter Chovanes
Ken and his team installed a new Brazilian Cheery floor in my home over 10 years ago and it is still looking beautiful. He even made a special custom heater vent return that no other company would do. I recently used another company that to add some additional floors to match those Ken installed after Ken said due to supply issues he could not get the same floors. I should have waited. The new floors have already warped and I was told the floor are inferior wood, not the same. I should have waited for Ken. I trust him.Services: Sanding
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July 2022 by Annie Chocas
Ken and his team were the best I could have ever asked for. They took on my house, gave me a quoted time and finished by that time. My floors look amazing and I know it was quality wood and work he did. I am thankful to him and his work!He's also personable and a funny guy. Thank you Ken!Services: Installation
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July 2022 by Annie C.
Ken is the bestI had my 2300sq house's floors replaced/refinished and they look so great. He quoted me a deadline and met the deadline, having his crew in the next day after we agreed on the quote. The wood is quality and I feel fortunate to have found Ken to help me!
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June 2022 by Eugene L.
Excellent quality, workmanship, and price. Use them over 10 times for new floors and refinishing.
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June 2022 by Ron Kardos
Ken Yee is the man. He brought in a much higher quality manufactured wood floor than the one I found. He put in a high-quality expensive brand and a very expensive cork soundproofing, but the pricing is incredible. He is a nice guy who put up with a lot of issues I had and although he should have charged me extra-he did not.Services: Engineered wood
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June 2022 by Eddie Chan
Ken was great on a short turnaround with multiple visit needed (we had furniture to move and store in various rooms which required them to finish half the house first before shifting furniture to allow for the other floors to be redone). Great stuff and would recommend!
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March 2022 by Thomas M.
I have been meaning to leave a review for a while. Ken and his crew refinished my floors eighteen plus months ago. They did a great job, I couldn't be happier! They were professional, respectful of the property and reasonably priced. Any one in the market for hardwood floor work, whether new or refinishing, I would recommend Ken and the crew at San Francisco Flooring.
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January 2022 by Paige Nittler
Ken and his crew did a great job refinishing our wood floors on a tight deadline. I contacted Ken about refinishing our floors, and I told him I needed it done in the next few weeks. Ken was awesome! He gave me a quote and got his crew in within the week. We had some water damage in the kitchen that they were able to sand out. They also created custom wood pieces to give a slow rise between floors with slightly different heights (a project the original wood floor installer said was not possible). In the end, the floors looked brand new! We were exceedingly pleased with the result, price, and timeliness.Ken can be a little difficult to contact. I found that email worked best. But, honestly, any difficulty was well worth it; his price for quality work is unmatched.Services: Coating
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December 2021 by Paige N.
Ken and his crew did a great job refinishing our wood floors on a tight deadline. I contacted Ken about refinishing our floors, and I told him I needed it done in the next few weeks. Ken was awesome! He gave me a quote and got his crew in within the week. We had some water damage in the kitchen that they were able to sand out. They also created custom wood pieces to give a slow rise between floors with slightly different heights (a project the original wood floor installer said was not possible). In the end, the floors looked brand new! We were exceedingly pleased with the result, price, and timeliness. Ken can be a little difficult to contact. I found that email worked best. But, honestly, any difficulty was well worth it; his price for quality work is unmatched.
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October 2021 by H K.
We are so happy with the refinished and repaired floors that Ken did In our SF Victorian. He has high standards, meticulously made repair, and made recommendations for finishing the old fir floors that look fantastic. He left the house completely clean and dust free. I highly recommend hi.
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October 2021 by Thomas T.
Very professional and quality work, they were able to match the vintage parquet that I have in other parts of the house and match the color of the vintage floors. Highly recommend. Exceptional
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October 2020 by J. L.
Agree with Patricia, Tracy, Eric and Paul's Yelp reviews and wanted to add another objective review. The FLAKIEST of all contractors. This is what you should expect:1. Chronic miscommunication (lying).2. Delays with no explanation (lying about work dates & finish dates to everyone, in Cantonese & English).3. More lying by the owner, Ken, who says he is working at your place right now...but you are home, and he definitely isn't.4. Even more lying when he gets caught. He says he just stepped out 20 minutes ago to get supplies. You waited there all day, and he definitely never came. Confirmed with security cameras as well.5. STILL doesn't show up for days.6. Shady games played by the office woman Sandra, who agreed to a 20% discount on timely payment for the runaround Ken finally admitted to. But they try to only give you 10% off of the timely payment price instead. I know they are not the best at communicating in Cantonese or English, but what gives?7. The customer is supposed to put up with this, but they still get to be fussy about payment. No credit card payments are allowed lest they lose a percent or two.Sorry guys. Wish this weren't all true, but people who deal with them regularly know. I'm sure you'll figure it out if you try talking to the main guy.
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August 2020 by Dennis W.
Agree with Patricia, Tracy, Eric and Paul's reviews and wanted to add another objective review. The FLAKIEST of all contractors. This is what you should expect: 1. Chronic miscommunication (lying). 2. Delays with no explanation (lying about work dates & finish date to everyone, in both Cantonese & English). 3. More lying by the owner, Ken, who says he is working there right now...but you are home, and he definitely isn't. 4. Even more lying when he gets caught. He says he just stepped out 20 minutes ago to get supplies. You waited there all day, and he definitely never came. Confirmed with security cameras as well. 5. STILL doesn't show up for days, delaying everything else that needs to keep being rescheduled. 6. Shady games played by the office woman Sandra, who agreed to a 20% discount on timely payment for delays and poor work since Ken finally admitted to those things. But they try to only give you 10% off of the timely payment price instead. I know they aren't good communicators in Cantonese or English, but what gives? 7. The customer is supposed to put up with all of this, but they still get to be fussy about payment. No credit card payments are allowed lest they lose a percent or two. Sorry guys. Wish this weren't all true, but everyone who deals with them regularly knows. I'm sure you'll figure it out if you try talking to the main guy.