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December 2023 by Dorothy M.
On Christmas eve I went to pick up a meat I had ordered. Couldn't find anyone at the meat counter. I asked the woman at the window next to it and she said push the button. Didn't see a button. Then another person comes by and she was very helpful. She retrieved the meat for me and tried to help me get the discount on my phone. She really went the extra mile, her name is Josie and she was so helpful and nice!
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November 2023 by Asha C.
Holy cow what a time machine. While this Safeway isn't modernized like the majority of the Safeways it was a pleasant surprise to see this one. It brought be back to being a child in the 90s. So if you're ever in the mood to wander down memory lane def visit this Safeway. You won't find everything but you can definitely get staples.
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July 2023 by Cocoa W.
Came here to buy the chicken wing in the deli dept was told to wait 15mins for fresh fry wings. Picked up the so called'fresh batch', it was ice cold chicken wing when arrived home. Pls don't lie to customer of you are unable to prepare fresh batch.
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April 2023 by Melissa C.
not very surprised that this safeway has a low rating in yelp. it's not the cleanest safeway that i've been to, which isn't a big deal for me. definitely one of the biggest thing i look for is customer service and today i experienced such a rude cashier and employee who bagged groceries. i only was able to recall the cashier's name, Tony, but it was on easter around 1-1:30 PM. i was wearing certain shoes that i guess caught both their eyes and they proceeded to make it pretty obvious that they were checking my shoes / jacket hoodie. didn't mind because i don't really care but what topped it off was when the employee bagging looked after i left and signaled Tony to look. love the fact that they yelled "fake" right as i stepped out the door.
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April 2023 by Yanyan M.
Ok first of all, if I could put negative Stars for this store I would!!! The Cashiers are so RUDEEEEEE!!!! They treat their customers like they don't get paid to do their Job.. I mean if they don't want to deal with people might as well have a Self checkout for this Store...I'd rather drive to Safeway Linda Mar to buy my Groceries, at least the employees over there are WAYYYYYY Nicer..
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October 2022 by Ruth P.
I really dislike using the word "hate" but when it comes to this Safeway that's sadly the best word to describe my feelings towards it. Customer service here is always the worse. The cashier's other than one man that works here are always grumpy and rude. They throw your receipt at you (Jenny!!!). No sense of good customers service. Whenever I have asked about a product or item they usually are out of stock or they have no idea what I'm asking for. Employees here are not too well educated on their own items/ingredients/produce. How could you not know what gluten free bread is as an employee? Not sure if they neglect this store since it's so small compared to others. As for the deli department goes. So many negative and unsanitary experience have made me never to buy anything from there. The man (not sure if he's the only man working there) is super dirty. Giving people high fives and then turns around and starts slicing your dely meats . Scratching his head with the same gloves he then turns around to slice Cheese. The last day I ever thought of buying anything from there I mentioned to him if he can please change his gloves after his high five he gave a customer and he said his hands were clean and it only touched knuckles (I knew asking to wash his hands and replacing his globes would of been too much). So of course I told him I changed my mind on the item I had asked for. It seems like they never have any shopping carts not sure if they have all gotten stolen but you need to walk around the parking lot to try and find one if your purchasing a lot of heavy items. I really wish they would get it together as this Safeway is closer to me but I rather drive further down to the Safeway on Gellert Ave.
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July 2022 by Ronald C.
Old and run down. Needs remodeling . Employees are great but facilities are old, worn and limited in selection
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June 2022 by Carmina D.
I like going to this Safeway despite the horrible reviews. I like going here because it's usually quiet, has plenty of parking, and has the basic things you might need from Safeway. There's usually always just a short line too at check out so it's a nice Safeway to go to if you want to shop quietly and be in and out. Not much complaints from me because I usually have a pleasant experience when coming here.
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May 2022 by K T.
the WORST service I have EVER received. had a similar experience at a different Safeway, but not this bad. can't tell you the details because, you know, with all the censorship that's going on in big tech nowadays.. I don't want to get banned (my original review was removed). All I can tell you is, I am never shopping here again or at any other Safeway for that matter.
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April 2022 by Orly F.
I purchased a green Chile and cheese dip on 4/25/22. When I opened it there is a mold. I called the deli dept on 4/26 and the guy was mocking me saying what do you want me to do??? I told him that I want my money back. After a few more un professional comments, I asked his name and he just hang up the phone! Also, I saw the best before date is 4/23/22.
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March 2022 by Walter C.
It might be small, but the people there are awesome. Eric was really helpful during my visit today. Another lady also helped me out as well. I don't mind that the location is small. The employees make up for the size of the store because they're always super nice, and really helpful. The soul of the store remains in tact because of its people.
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September 2021 by Dreya M.
So I went again to Safeway again to give it another chance. Man I should have just left. Came in for some teriyaki chicken wings and majority were burnt $10.99 a pound. Got 3 pounds. The guy serving was damn rude to customers. Older guy with glasses and a on. Today at 3pm. No more Safeway really gone to s**** Wish I couldn't got my money back. Don't waste your money.
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May 2021 by Glen Emery
Wide variety from top shelf down.
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May 2021 by Tim L.
I didn't think it possible to find a worse Safeway than the one on Pali Highway on Oahu. Alas, this South City Safeway is indeed worse. Went today for a few items. Small store with very limited selection. Checkout...OMG. Haven't experienced such slow and shitty service since I left Oahu. Never again will I go to this terrible store. If you need groceries find another store.
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April 2021 by Joshua C.
Get ready to wait in serious lines they only have 1-2 cashiers open and they are slow af.