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December 2022 by Tom Viall
When u want to have an exclusive mechanic that can diagnose and repair any part of your vehicle for a well deserved rate with transparent honesty go see Jerry,u cant really find any other place quite like this with undivided attention....just have taken in my 2nd truck now,because of Jerry we discovered the root of my truck problems.which means more savings of time and money towards future upgrades
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April 2022 by Morteza Sadeghi
It was absolutely a great experience. Jerry is a nice person you can trust.Services: Brake service & repair
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February 2022 by Folau B.
Great work and service. My mother in law and husband have been with Ross Auto Clinic for years now and I was able to take my aunts van yesterday and it was great. They fixed the issue and was very kind in the process. Highly recommend if your looking for service!
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May 2021 by Jeff G.
This place just earned the unwritten contract to service my 3 work vans. Went there with a job that I thought I can do but a rusted nut held me back. Took my problem here (which of course he could've turned) and he gave it a go. Julie and Jerry are amazing people..and are now my go to for my little fleet of vans.
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November 2020 by Ashlee C.
Jerry and Julie have helped me with my car for over a year now and honestly they are the best. I've been to mechanics where they just do what they want to my car and then tell me what they did after. Julie always calls me and explains what is wrong before they even work on the car and then tell me how serious it is to fix or if it's not that serious but I'm going to need to do it eventually. When I go in they show me what was wrong instead of being quick to get rid of you. They have been such a help and I couldn't thank them enough! Check them out for your mechanic needs and if they can't help you (for instance they couldn't replace my mufflers) they give you recommendations of places to go which was so convenient.
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September 2020 by June F.
Jerry and Julie were very helpful and knowledgeable about the issue with my car. Highly recoomended
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March 2020 by Sheri Russell
They are fantastic. I would recommend them to everyone
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November 2019 by Michael A.
My childhood friend who is a mechanic suggested I go to Ross Auto Clinic. (If a trustworthy mechanic suggests a garage to have my car worked on I already knew he would be good). I have been there several times and am very impressed. I had been to a SpeeDee Oil Change because my AC stopped working on my Honda Accord. They mis-diagnosed the issue and had told me that it would be about $1400 to repair. I took my car to Ross and told him what they had told me. He gave me the correct diagnosis and the cost was about $400. So clearly he is honest. Also, my Honda needed a wheel bearing and it turned out my wheel was bent. He shopped around for a used wheel for me because he told me knew ones were expensive. He was not able to find one but he did find a shop that straightened my wheel. The result was significant cost savings for me. The owner didn't have to do this. He did it because he gives excellent customer service. Later I coincidentally had a bad wheel bearing on my Chevy Silverado changed. The rear wheels have drum brakes and after he completed the work, the owner Jerry painted the drums for me a nice solid black so they look nice. I didn't ask him to do this. He just did it on his own to be nice. Again, GREAT customer service and a solid mechanic. Highly recommended!!!!
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July 2018 by Zina Brewer
Great mechanic. My husband used to work with this man. His wife is A B I T C H. Cause of that woman he loose a lot of customers and mostly Friends and family. Most important thing. Never forget where you came from. When somebody call a friend for help over mechanical problem. Funny we were as good as family. When family stumble the other will pick it up. Oh AND JERRY Owe ME TOOLS THAT HE let them get stolen I am COMING BACK TO GET THEM KNOW THAT!! I hope everyone has a safe fourth of July. Remember jerry walk a mile in someone else shoes before you judge there is more to life that MONEY THAT YOU CANT BRING WITH YOU WHEN YOU GONE. Ask Egyptians how it worked out for them.
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April 2018 by Doug D.
Been working with M.r. Ross and Julie for many years now, and I won't go anywhere else. they are truly the best ! Thanks Guy's, D.D.
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April 2016 by Terri Fosnes
Honest mechanics are hard to find!! I get my car all the way from San Mateo to SSF just to use this shop. They are always very accommodating and go the next step with preventative maintenance to ensure safety. I highly recommend Ross Auto Clinic to anyone and everyone!!
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December 2014 by Trish N.
Jerry is a consummate professional and has cared for my family and our cars for years. I trust my beautiful vintage Camaro TO NOONE BUT JERRY!!! A rare occurrence in nature of an honest mechanic and a reliable service experience. THANK YOU JERRY
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March 2013 by Mary A.
I've been taking my car to Jerry for about three or four years and I have NEVER had a problem with him or his service. He definitely knows what he's talking about and he knows cars. I recently moved from San Bruno to Santa Clara, and there's only ONE person who gets to work on my car, and that's Jerry. His prices are excellent and his work is phenomenal. He's conscientious about his work and if it isn't right, he'll make it right. To "U Don't K." - I'm willing to bet you probably do drive your car rough, and yes, he did do you a favor by not charging for his time. I can tell from this paragraph of yours: "Although my warranty from September was for 12 months/12,000 miles (I had put on 7000 miles since then) - Jerry stated that he could not honor the warranty in this case and kept questioning me about my daily driving route, how fast I drove and other random things that basically were his way of getting out of the warranty." that you don't know anything about brakes, because speed, braking patters, routes, etc., have A LOT to do with wear and tear on brakes. I'll be bringing my car to Ross Auto Clinic as long as I'm driving :)
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November 2012 by Christine V.
My husband has been taking his '65 Chevy truck to Jerry for the past few years, but we usually take our Volvo to the dealer. We recently had many problems with the Volvo, one of which was a clacking sound that no one could figure out and decided to take it to Jerry, too. He fixed the problem, car feels like new, and he explained what he did to us in a way even I could understand, making us feel comfortable and safe (we were worried about driving our kids around in a car with a mystery sound). He called a few days later to check up. We were very satisfied and will now be taking our Volvo to him, too.
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November 2012 by TJ F.
I've been taking my cars and trucks to Jerry for years . There is no one I trust more. I wont take my cars to anyone else. I think of Jerry as a friend, and have come to him for car advice many times. I love my cars (10) and wont trust them to just anyone. In these days of just doing the bare a**'s minimum its nice to find someone you can trust
