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July 2023 by Adriana Villanueva
Great staff ,Great Bank highly recommend
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May 2023 by carol r.
I'm not sure what to rate Sierra Point Credit Union/Financial Partnerts Credit Union. My mother was a member at Sierra point Credit Union for many years. She recently passed away and I contacted above said credit Union and was told the account was closed. When I asked what happened to the money in the account I was told the it was a zero balance and when it's zero the account is closed. I'm finding it difficult to get any information as to who closed the account when it was closed and statements showing the last balance. They haven't been very helpful which makes me a little suspicious.
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December 2022 by Jen C.
Friendly staff and location is convenient for me. When we moved to this credit union, they answered all my inquiries and took time to make us feel welcomed. I appreciate that they still have staff working onsite to assist in-person customers compared to other banks.
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December 2022 by Rani Ranimutiarasani
(Translated by Google) Good(Original)Bagus
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September 2022 by Raquel Produn
The branch manager and staff are professional and friendly. We are very satisfied with the services we have received from this branch. MPChurch
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June 2022 by Veronica A.
Financial partners are crooks! They offered me a refinance and never advised me of the cost of the refinance. I basically could have bought a whole new car! Careful before receiving an offer from these people. They do not communicate any necessary information to you and you get blind sighted with all these extra additional fees.
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March 2022 by Colleen R.
I just opened my account here, but 5 stars for the amazingly friendly people that work here! Yonis helped me open my account, and he was great. The branch managers also walked over to say hi. And earlier I did a video call with someone who was also incredibly nice. I can safely say I have NEVER been treated this nicely at a bank or credit union before. Amazing customer service!
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February 2022 by Sl G
ATM issue is rare
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July 2021 by Daniel Deveron B.
I love my new Financial Partners Credit Union! I had to find a new credit union near my home, since I am disabled now and don't drive on the freeways anymore. After an extensive search, I found that Financial Partners stood head and shoulders above all the rest. It is the staff who makes a business what it is.. Either awful or excellent. Either cold and sterile or warm and welcoming. The people at the South San Francisco location, Branch Manager Sina Ouattara, Member Services Officer Brandan Bickham, Member Service Representative Suzan Romero-Weaver, and Personal Banking Officer Lorenzo Avila, are all outstanding people. They are warm, caring, helpful, dedicated, knowledgeable, professional, and their level of customer service is unsurpassed. I love to go in and experience their cheerful smiles and wonderful personalities. Right now, I would urge anyone who would like to find a home for their financial needs to locate your nearest Financial Partners Credit Union. Go in and meet the people who work there. Ask questions. See what they have to offer. Open an account. You'll be glad you did! At this time, my credit union is donating a certain amount of money to charity each time members use the two hashtags below on social media sites. What those hashtags say is what I really feel, so this is very easy for me to do. It is my pleasure to help my Financial Partners Credit Union raise money for the Children's Miracle Network Hospitals! #ILoveMyCreditUnion #ILoveFPCU
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April 2021 by Carole A.
I've ALWAYS received EXCELLENT customer service from FPCU. They treat everyone with respect and I feel that I am a valued client. Thank you!
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December 2020 by Clyde Conner
I've been a member of this phenomenal institution since I was a teenager...and will not go anywhere else!From the welcoming folks at the front door, to the knowledgeable tellers, to the awesome loan officers, and to the spectacular telephone assistants... Financial Partners Credit Union has it all! Thank you for being the fabulous credit union that treats its members like no one else. Cheers to Financial Partners Credit Union!
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December 2020 by Jasmine Castellon
Sina helped me refinance my car loan! He has great customer service skills and is very knowledgeable. Every time I go there, the bank tellers are so nice and friendly! I am very happy with Financial Partners credit union!
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December 2020 by Jutta XYZ
There isn't a conversation that I have with Sina, the branch manager, during which he doesn't give me information on how I could do better in the way I manage my money, and how his branch would be able to help. I love how I get information without pressure. But I know how to become a member when I'm ready. It feels like I'm a human not just a number.
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December 2020 by Felix Houphouet
Excellent customer Service, Professional and friendly. Very Happy with the Services I receive from this branch.
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December 2020 by Ricardo B.
There is something special about dealing with a local credit union. Everyone at FPCU is always helpful and very attentive! Sina Has been here for some time and he is always helpful and knowledgeable.