-
March 2024 by Eman Dakkak
We received a piece of furniture that we ordered online. The behavior of the delivery driver was unacceptable. Looks like he got upset that he had to go up the stairs a few steps and knock on the door.Driver started yelling from the bottom of the stairs and was being rude the second I opened, that he will leave the furniture downstairs and if I want it up i have to pay, (the item was supposed to be delivered at the door initially)It’s not my problem if they don’t specify properly where they should leave the item if there’s stairs or not, regardless, it does not give permission to the driver to yell and complain and telling me “oh i was nice enough to knock on the door”.And ignoring me after I was asking multiple times who do we have to pay to get the item upstairs.Anyway I was able to get the item upstairs myself with no help and no thanks to the delivery driver that apparently hates his job so much that he had to yell at a lady/customer, that he had to go up the stairs and knock.Do better and Hire better!
-
February 2024 by Delon Johns
Package had some scrapes and some tears and rips in the cardboard.
-
February 2024 by Kai M
Great communication. Messages were pushed to me updating the location of my shed as it traveled to me. I loved that I was asked where exactly I wanted the delivery to be placed. The drivers came during the delivery window and called me 30 minutes ahead of time. They were professional and efficient. The only negative to watch out for was that the drivers were not told in their delivery notes where I wanted the delivery placed. As it is quite heavy, that was critical to me. I was happy that they asked and disappointed that the info did not get to the drivers. Great job otherwise!!!
-
February 2024 by Amanda Norman
They were nice called prior to delivery and honored my request on where to place my package, even when they didn’t have to.
-
February 2024 by sassy looksabout
Excellent
-
February 2024 by Sandra Pearce
Very professional and efficient
-
February 2024 by Jeremy Martinez
I felt your driver went above and beyond for this delivery and his help was very appreciated. I know the traffic in front of my house is inconvenient. We've had a lot of deliveries here lately since we just moved and this is the only one that stands out as a good delivery.
-
February 2024 by sharon arnold
The driver was so very nice. The packaging of the materials delivered were in Excellent shape so protecting what was inside. Which was very important to me.
-
February 2024 by Alvin Mallari
Excellent service, EFW!
-
February 2024 by Mary Grace P.
Don't deserve even 1star, they will not deliver your item on exactly apt. they told me if there is no elevator they will not bring it to your door they will just leave outside the building, what kind of trucking company are you????I cancelled my Refrigerator ordered in Walmart!
-
January 2024 by Yuxi Wang
So, I ordered this 75'' TV from Walmart and they used EFW Shipping as the carrier, and guess what? It's been a total nightmare!Supposed to get it by 12/7, but nada. I've been banging my head against their customer support wall – it's like talking to a brick. Promises of callbacks? Yeah, right! They're as reliable as a chocolate teapot.Last call, they casually dropped the bomb – "Consider it lost." Are you kidding me? I didn't sign up for a magic act; I just want my dang TV!EFW, seriously, get your act together! This is beyond ridiculous. I'm not just missing out on my purchase; I'm losing my patience.Fix this mess, or you're getting a front-row seat to my complaints on every platform out there. This is no way to treat a paying customer.
-
January 2024 by lpman
I was provided up to date tracking and very fast delivery 4 days early I highly recommend this service
-
January 2024 by Jimmy Dillingham
Delivery was prompt and the drivers were friendly and helpful.
-
January 2024 by Erin S
Delivery showed up in a timely fashion. Driver gave me a call 40 minutes out so out so I didn't have to take the 5 hour delivery window they gave initially off from work. Driver was courteous and helpful, getting the package as close to my door as possible in spite of the pallet jack struggling in the snow (it was a 200+ pound package).
-
January 2024 by Ron Tripp
Great people to deal with, everyone very pleasant
