-
October 2024 by Amber Horn
The driver for my delivery was so nice and helpful! Excellent, hassle-free, personable experience!
-
October 2024 by Laura Hernandez
Delivery was sooner than expected and the delivery driver was great!
-
October 2024 by Stephanie Westerlund
Rocker recliner Chair was “delivered” at 6:17 pm to my 82 year old folks, but they couldn’t find it anywhere in front door area & even checked out by mail boxes at bottom of long paved driveway. Called EFW & they said dispatch delivered it to their front door even after explaining above again. I asked was it possible chair is still on truck & will be delivered next day? Told us no & to call target. Target actually opposite & agreed we should wait to see if it’s delivered within 48 hours & ti check neighbors for mis delivery in the meantime. Not at neighbors up & down street. Yet EFW sure enough delivered it next day (about 24 hrs later). Target (whom we bought chair with) was great go between for costumer service . Just wish EFW could have presented a more transparent process when communicating about the real time or actual “delivery” or allow their drivers to report reality of backups. It would help in the area of building client trust to know it’s late rather than think it’s lost or worse. We are pleased that EFW brought recliner chair inside & upstairs for 82 yr old folks (service we did not originally pay for), so they made up for the timeliness of delivery as folks were not prepared for the labor that day as they had been on the original expected delivery date. So alls good!
-
October 2024 by Lee Arthur
Great experience and a fantastic driver/delivery
-
October 2024 by Moira Sinaga
Exceptional. I have never experienced a freight service so interpersonal, helpful, reliable and kind. From Dwayne the director offering great guidance on wood composition and purchasing, to the delivery crew who were so professional and conscientious. I really appreciated the freight logistics insights, it'll make me more mindful on expectations in the future. Number 1 goes to the crew, never before have I witnessed such care for the product. The way the crew laid the pieces on the concrete patio was comparable to laying down a piano... Thank you for going above and beyond.
-
October 2024 by Kimberly Thomas
Very professional great service
-
October 2024 by Christine S.
Good communication. The patio set was delivered on time and in good shape. Thanks.
-
October 2024 by Stephen Hoh
Driver was pleasant, courteous, and helpful
-
October 2024 by Leslie Wichman
Great faster than expected delivery and very courteous driver
-
October 2024 by Stephanie Hungerford
My package was delivered unscathed and they even brought it up my stairs (did not have to nor was it stated that they would) to my covered front porch on a rainy day. Thank you!!
-
September 2024 by Michael Price
On time and quick assembly.
-
September 2024 by Dani
The gentleman that called was really friendly and helpful with getting my delivery scheduled. They were very fast and the gentleman that arrived to make the delivery was polite and efficient. Overall I had a very positive experience. I was really impressed with how quickly the delivery was made.
-
September 2024 by Dustin Barndt
They delivered and setup my new Purple mattress and frame. They also hauled off the old mattress. Excellent service.
-
September 2024 by Mark 370
Great driver/delivery guy and on time.
-
September 2024 by Josh Johnston
Estes did a great job for me
