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September 2020 by Kat C.
Went in to get highlights done by Su! As always, she was extremely patient and meticulous when bleaching and coloring my hair! I had told her that my hair was virgin hair, but after bleaching we realized I still had some dyed parts, which needed more time to lift the color. She was really flexible and spent more time with me to ensure the desired color was reached before taking out the bleach for coloring. I let Su choose the color tone for me and am absolutely in love with how it turned out!! I highly recommend Su, as I've been seeing her for 6 years now and every time I've been beyond happy with the results! Thank you Su
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May 2020 by Jessika T.
Too many salons have left me in tears, but after a recommendation from a friend I scheduled an appointment with Jason. I have had long hair for 26 years and was very nervous about chopping off 14 inches. I showed him pictures of what I wanted and he worked his magic. I don't know if I would recommend the coloring, but the cut was exactly what I was looking for. Make sure you bring pictures of the style/effect that you want and Jason will make it happen!
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March 2020 by Elle S.
A friend recommended Jason. I've been told I have beautiful hair - it's thick and shiny and healthy. I don't take any credit, as I barely wash or brush it and never style it. When I called to get a consult appointment, they said just call in the morning the day of and tell us what time you're coming, which I did. I don't live near here, but made the trek to Pasadena, did some shopping and stopped by mid-afternoon. There were 3 people in the salon when I walked in: Jason and his client, and another stylist. Then it turns surreal: I walk in, they look at me and no one says a word. I stand there, the other stylist motions for me to sit down, and I do. After 15 minutes, no one has said anything to me. I look at Jason and say: I'm your consult. He barely nods. I sit there. It's definitely Zen. I wait. And wait. And wait. I felt like an imposter at a dinner party. After 45 minutes, I got up slowly to leave, expecting someone will say something: Hello. An apology. An explanation. Something. But nothing. I walked slowly out the door, expecting someone to apologize. Nothing. I got in my car wondering what the heck just happened. I worked in Beverly Hills for 20 years and went to all the best salons there and was never slighted like this.
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November 2019 by Steve Rea
Zen 2002 is a great place for a wash and cut! Jason and his team are welcoming and accommodating!
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November 2019 by Gabriela Davis
Great esthetician! Her name is Adrian. She is amazing, all of her services are top notch. You will not be disappointed. She is also very cheerful and fun!
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October 2019 by Mary L.
I always come here and see Su. She is so attentive and she takes her time getting to know your hair and your preferences. She also gives such great suggestions on the shape and style for your hair depending on your hair routine and maintenance. She also shows and explains how to care for your hair after the visit. Would recommend visiting here and seeing Su!
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October 2019 by Tia T.
Su will give you the best haircut of your life! Not only is she thorough but her experience and positive attitude make it an absolute pleasure to get your hair cut!
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June 2019 by Genevieve P.
I found Su on Groupon in January. As with most of the hair places I have gone to I expected it to be a one off. Get my deal and move on. I wanted a short precision cut. I showed Su photos of my hair ideas. She listened, reiterating what she heard and then got to work. The shampoo, which is always my favorite, is something she did TWICE! Wow! Twice the love! Then the cut, I don't think anyone has ever taken the time to cut my hair with such precision and dedication. You can tell she loves what she does! It was FREAKING PERFECT! Not only did I LOVE IT, EVERYONE of my friends LOVED IT! It was exactly what I wanted and needless to say, Su has become the ONLY hairstylist I allow to touch my hair! (My hair is very fine.) I have returned many times and she is consistent and precise EVERY TIME! HIGHLY RECOMMEND SU! She's adorable, personable and so talented! Su is no longer on Groupon, but I will GLADLY pay her reasonable fees!
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June 2019 by LUISA FERNANDEZ
facials by Adriana are great and very relaxing
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June 2019 by Ale P.
Extremely upset that I trusted the opinions of others on here and went to get a haircut at this place. Opted for the owner, because he's the most expensive, thinking it was gonna give me the best results and I went with a reference picture and a head full of thick hair all the down to my a** crack. Showed him the picture of EXACTLY what I wanted and told him the exact amount I'd be ok with with him cutting..less than 6 inches. He cuts my hair from the get-go all the way to my shoulders and sends me to the wash. I'm already praying that this guy knows what he's doing after the initial mess up of cutting half of whole hair length. The lady who washed my hair was nice enough, no complaints about her. Anyway, after the wash, I keep crying in my mind, worried, but still praying this guy knows what he's doing. When I just see length cutting after length cutting and none of the face framing I wanted, I mention again : please stop cutting the length, I don't want any shorter than this. This is already too short. He tells me he's gonna cut the face framing pieces I so badly wanted (a Bardot style haircut--which is TOTALLY ACHIEVABLE on a head of hair like mine) after the hair is dry. Tugs and tugs on my hair and on the knots he's created by blow-drying the way he did, then he goes to the face framing part. I show him the picture again. Beautiful face framing long Bardot bangs and some longer pieces. He's done. I'm left with a freaking weighed down stuck to my freaking face shapeless crappy flimsy pseudo whatever they are because they are not bangs they don't frame my face and I'm 120 dollars poorer for a job I'm EXTREMELY unhappy with. For that, I thank you, lying people on here who made me believe I was making a good choice
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May 2019 by Stellar N.
I have been to this place for herbs hair dye since last year. My hair became so thin ever since I delivered my second child. The herbs dye actually helped with my hair growing and healthier hair. I highly recommend this place.
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April 2019 by Veronica R.
Came to Zen 2002 with a Groupon. Su was my stylist and she was great! Loved my haircut and the way she styled it. Great attitude and super nice. Prices without Groupon very reasonable for the area. This is my new salon!
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March 2019 by K G.
I was initially introduced to Su through Groupon but have been going to her for over a year! She is very careful and precise and her cuts are always spot on. She uses plant based color so my hair has gotten healthier over time. She is also very responsive and will answer right away to schedule appointments. Highly recommended!
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February 2019 by cyndi t.
I been coming here since 2005. At first it started with my mom coming to Eleanor and she a great stylist. Within the last 5 years I been coming to Sue and she amazing! Sue takes time with my hair and her price is reasonable. She amazing at what she does with her colors to style. If you want a hair stylist that would listen to what you want go with Sue. Love you Sue! Never going to anyone else but you :)
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February 2019 by Allegra B.
First off, I have never written a negative Yelp before, but I really feel my experience at this place really needs to be shared so others are forewarned! My regular stylist was on extended vacation and my pixie cut needed a trim. Just regular maintenance - no biggie. Bought the Groupon for Su thinking it was a way to get what I needed without spending the big bucks and maybe find a backup place for when my usual stylist is unavailable. Su was responsive and clear about her scheduling and the place looked great - clean, well lit, etc., But this woman gave me the worst cut of my life. She was SO slow (it took 1 hr 40 min) for what should have been a quick trim on my short pixie! She didn't even seem to have the proper tools and insisted on thinning the thick layers of my hair with clippers (no thinning shears?!) The result is now uneven, choppy layers (it looks like I have terrible split ends) and she did no shaping to the base of my neck. Su also mentioned several times during this exhaustingly long nightmare that 90% of men prefer women with long hair. WTF?! No thanks. Keep your opinions to yourself, please. It wasn't until I got home that I realized how bad the cut really was (I know have to make an appointment elsewhere to fix Su's awful handiwork) and on top of it all, I was really irritated by her unwarranted, ignorant and hurtful comments. Please don't fall for the Groupon deal like I did with Su. I am usually so forgiving and give people the benefit of the doubt in most situations, so it pains me to leave this review but I really was so bummed about my whole experience at Zen 2000. I do hope that at least this helps someone avoid my experience in the future.
