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December 2023 by Vee C.
I'm still in shock and dismay. I love See's and have been to this store many times over the years. Days before Christmas I came in to personally pick out 2 pounds in a box. Nice ladies were working. But when it was my turn suddenly out came a woman who glared at me with both hands on her hips. She asked me what I wanted and I said "I'd like to pick out my own 2 lbs of candy in a box." She stood there. After a number of awkward seconds, I then said, by now, a little frightened of her and concerned "Well, shall we get started?" I had expected that she'd want to start ready with a box like they always do. She instead repeated "What do you want?!" I said, "Well let's start here with the dark chocolate types?" The whole experience was pulling teeth and her being exasperated. When I asked at what I thought was maybe half way through the process "How am I doing? - is it about time to go onto the next level?" (they'll tell you something like "You have room for 3 more") she scolded me with "I can tell when you need to! - you don't need to ask!" O-M-G. SORRY I asked!It went on like this. If I weren't needing to cross this off my errand list I would have left earlier on. She never offered me nor my husband a sample. I will never go back to this location. Within days I needed more candy and I went to the La Canada-Flintridge store instead. BTW, I was dressed nicely and in a good holiday mood, so it wasn't me.
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December 2023 by Kelly B.
Positively great customer service with Natalie. Suggest was really appreciated with the wines choices the chocolate will be presented with.
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November 2023 by Nancy D.
I have been a customer of this particular See's location for the past five years, and have always been impressed with the kindness and caring of the staff. But today I was especially touched by the kindness shown by one of the candy clerks, Aaron A. I was purchasing 8 half pound boxes of candy as a gift of gratitude for the medical staff that I had recently been under their care. When I mentioned this to Aaron, he offered the gold ribbons to put on the boxes and these terrific special "medical thank you stickers"! Aaron A. was just so kind and when I told him that bridge mix was my favorite he gave me a little bag of bridge mix. Just those little acts of kindness show what a great location and great employees especially Aaron A. See's Candies has... Besides the best candy in the world!If there was a sticker for "Thank you to See's Candies"... I definitely would be using it for this location and the employees!
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November 2023 by Brian Ivers
Taste ,quality, and the same clean quality stay the same never.
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September 2023 by Ella Young
The chocolates are made all the sweeter by the great customer serviceKeysha hooks it up!
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August 2023 by Cynthia P.
Gotta love the free samples! Came in to purchase some lollipops (a big hit with children even since my own childhood) and everyone in my family was kindly offered a sample. There are some newer flavors of lollipops now like root beer. Maybe it's a seasonal flavor since I didn't find it on the website but found it in store. Always enjoy shopping at See's and tasting the quality in various chocolates and candies.
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July 2023 by Hadi Albouni
The sweetest thing in the store isn't the outstanding handmade candies (in spite of them being just luscious and made to perfection) but rather the lady that works in there not only the store is clean and extremely inviting, but it smells like heaven and it makes sense cuz she’s an angel I’ll definitely be coming here again people like that don’t exist much anymore, a true asset to the brand and I’m so lucky I got the chance to meet her! :))
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July 2023 by Rebecca A.
I adore See's because they haven't changed the quality of their candy. The price is going up and up but I'd rather have the great quality and buy fewer pieces.Today I have to rave about the young man helping us. Not only was his happy greeting a wonderful welcome but he was extremely thoughtful. We ordered a 2lb box and he separated our candy selections so each layer had a fantastic mix of our favorites. Definitely went above and beyond. Thank you See's for a wonderful in store experience
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June 2023 by Susan Chin Ramirez
The staff here is so friendly and helpful! Win win situation. Delicious chocolates and friendly faces.The best!
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March 2023 by Mark V
Natalie provided an amazing experience today! Super kind and great customer service.
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March 2023 by Aaron T.
Can never go wrong with See's! This particular location is in the busy shopping center right off Fair Oaks/Arroyo Parkway. There's a Starbucks, ACE Hardware, Kelly's Kookies and the new location of Twohey's (among other businesses). Parking is hit or miss. Had a gift certificate to redeem and was quickly greeted upon entering the store. Was also presented with the obligatory sample. We found what we needed in under 5 minutes and the friendly staff person rang us up and even offered an additional sample "to go" with an enthusiastic smile! How's that for customer service. Although prices have gone up like everything else these days (~$29/pound) it's worth every penny.
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February 2023 by Astrid
Sales associates were genuinely sweet (pun intended). Helped as soon as I walked in through the door. When checking out asked if I would like the chocolates wrapped because they knew by asking that it was a present. It was wrapped. Customer service was top notch! Not only with me, but everyone that walked in that Sunday afternoon.
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February 2023 by Bernadette Rangel
I have enjoyed See's candy for years my family my mom my grandma but they're really too Expensive now I could only enjoy the candy once in a great while sorry to say☹
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February 2023 by Barkey A.
I've had more expensive chocolates, but I can't say that I've ever had better than See's candies. For the 30 years I've lived in LA, See's has been a happy part of it. The brand is known for excellent customer service and this location, in my opinion, is the gold standard. From the moment we walked in and were offered samples, to the moment we walked out the door with coupons for our next visit, every person was kind and helpful. Our associate Candice N. patiently answered my questions and when she found out it was my friend's birthday, gave him and me a few more samples, including the Birthday cake buttercream. Candice made our experience something special and we look forward to returning!!
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December 2022 by Nena Gamboa
Very nice ppl and costumer service! Thank you to the one who gave me a free sample!