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July 2023 by Susan O.
We are doing a bath remodel on our 114 year old home and I was so pleased with the selection of products available at Mission West Kitchen & Bath. Lauren was very helpful walking me through alternatives and narrowing down choices. I highly recommend them.
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June 2023 by Martha Rodriguez
Went to rent a pressure washer. Not knowing what I needed, I feared being talked into something I didn't need. I was instead helped by a friendly staff that was courteous and friendly.
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November 2022 by Franco R.
Just a follow up from my last review. I finally did end up getting my oven as promised. The one star review I gave on here last was really intended for the COMPANY BIG CHILL. Who made promises they couldn't keep. Unfortunately you know that ol saying "Dont shoot the messenger" well inadvertently I did just that. It was no fault of Mission West for the delay in delivery. And when I wrote the last review on this app what you were reading was my need to vent and I'm sorry to say I targeted Mission West and not the company they had to deal with. Would defenetely use this company again. They go up above and beyond to service their customers. Even customers that have to vent. A big thankyou to SAL and BETH and to all involve in .getting my oven before the thanks giving holiday. Please accept my apologies Mission West. You guys are genuine, honest, upfront and a reputable professional company.
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July 2022 by Margie B.
Adrienne at Mission West provided superb service in our search to find a replacement for our claw foot tub shower. We were so grateful for her speedy research and recommendations!
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December 2021 by Steve S.
Amazing service and very nice, upscale products. The prices are not high for the quality and mission tile is right next door. The made custom painted tiles and they were ready in two weeks. The tile workshop is located next door! The countertops, fixtures, tile, faucets, and anything we needed to remodel kitchen and bathrooms were all very nice, delivered on time and orders were all precisely accurate.
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December 2020 by Molly Ann W.
Saul was great to work with! They tried to give me someone else but she did not get my vision--he did! He helped us pick door handles, faucet/shower fixtures, toilets and sinks. We had several problems with the faucet/shower fixture manufacture but Saul was on them and got us replacement pieces within a few days to keep our construction project moving along. We have more construction projects in the near future and Saul will be my go to man!
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October 2020 by Jeanell S.
I return and return to work with this company for many, many reasons. I loooove MW and their excellent service and unique high end items they carry and/or companies they represent. Upon completion of a project, a last minute change was made and Saul R. solved it for us within minutes. I can't thank him enough for his knowledge, expertise and ability to expedite an order that we thought would be impossible, until he took care of it. I/we highly recommend this company!
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August 2020 by Justin Tracy
The team at Mission West are wonderful. They can help you design your dream kitchen and help you enjoy the process??
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May 2019 by May Reyes
Thank heavens for this little hardware store. They are very helpful. I've gotten everything from custom paint to keys from them. Don't expect to get in and out in moments but I don't think that happens at the big stores either.
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May 2019 by Tom Dvojack
If you can't find it, they don't make it.
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April 2019 by Jim A.
I can't believe I drove past this wonderful place for years without stopping in to investigate. Today I needed a part for my very expensive faucet which is about 14 years old. I went to the place in Pasadena where I bought it, they didn't have it. Went online and the manufacturer said they would ship it out; $50.00. Looked for some of their distributers and found Mission West. I thought, "What the heck, it's worth a try." I walked in and was shocked by the beautiful showroom. How did I not know this place existed? Saul, the salesman took my information and said he'd get back to me. "I thought, yeah, like this little part is a priority for him." Sure enough, he emailed me the next day. Same part; $37.00. I called him back and asked why cheaper? He said they do a lot of business with the manufacturer and get a volume discount. Wow, Mission West will be my first stop from now on.
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August 2018 by Michele La Flesch
Fantastic Showroom and amazingly professional staff. My 2nd visit and never disappointed!
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May 2018 by Mike R.
They are super friendly and knowledgeable! Adrienne is the go to when you want to do anything to your kitchen or bathroom. They have a lot of vendor connections so if you want thing a specific product, they can get it for you.
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January 2018 by Hagop K.
Mission West has great products and has a very professional staff. We walked in knowing close to nothing about remodeling our bathroom and had very specific requests. Alina Dopico helped us plan out all of our needs and educated us along the way. We met with her several times and were in constant communication through email. We actually did not go through with buying any products from them, due to concerns about item availability, as we requested all special orders. However, we were so happy with Alina, that we decided to leave her a review. She showed us excellent service and was so nice.
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September 2017 by Jakki Wong
Amazing people to work with!! Despite the fact that the company we ordered our faucets from screwed up the whole entire order. Mission West is superb with their customer service.
