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January 2024 by Jarrod L.
An emerald adorning my center diamond fell out of my 100+ year old wedding ring while I was cleaning it at home. Luckily I found the stone and brought it to Estate Jewelers to have it put back in and to have all other stones in the ring checked. It was repaired in about 3 days, but when I went to pick it up, I noticed the re-set stone wasn't sitting properly in the ring. The associate assured me it was fine. I even pressed him a second time about it and he told me that the stone "was not going anywhere". We left and walked across the parking lot to Bristol Farms to grab a few groceries and within minutes I noticed that emerald had fallen out of my ring. It was impossible to find on the floor of the grocery store so I was extremely upset. We immediately walked back over and the associate mentioned there was no way to know it was even the same stone that fell out. WOW. Estate Jewelers did source and pay for a replacement emerald for my ring, but I'm quite disappointed this happened and wished the associate had LISTENED to me when I told him it didn't look right in the first place. The replacement stone doesn't exactly match with the other emeralds on the piece, which is a constant reminder that this happened to a piece of jewelry which is so sentimental to me.
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January 2024 by Phoenix _fox 123
Extremely friendly and helpfulGave me a fair price on my ringsThank you
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December 2023 by Samantha D.
I found Estate Jewelers here on Yelp when I was looking for someplace to sell some of my great grandmother's jewelry. All the staff were very friendly, and the gentleman that handled the evaluation and sale seemed extremely knowledgeable and fair. I did not have high expectations of the value going in, and I received much more than expected. He also provided helpful feedback on the few pieces that he did not buy. I will definitely go back again. Thank you!
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December 2023 by Teri ..
I had 2 bracelets to repair- 1 valuable near vintage with broken clasp & safety. I'm using my middle name for this review. Repairs are also guaranteed for 1 year. Vintage is good for environment- no more destruction & metal /craftsmanship usually better. Owner has a great eye for quality classic jewelry. He's very business like but knows the inventory. Store has full range of elegant daily wear to luxury jewelry, including unique items; & new acquired items are acquired so selection changes. Your jewelry will be carefully handled, NOT damaged when repaired. My vintage repair was well done, backed by a guarantee, & I am enjoying it again. Thanks to Marcus, sweet blonde sales lady (Kay) , & I'm assuming owners wife.
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August 2023 by Kristin Ferguson
Got my rings resized up a half size and they did it in a few days after having said it would be a week or two. Always nice to have things done ahead of expectation. Friendly people but with a professional demeanor.
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August 2023 by Lon Bender
Marcus and Vartan have a very good aesthetic when it comes to selecting items we would like. We also get great service for items needing servicing.
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June 2023 by Lauren Gordon
I have been meaning to write a review about Estate Jewelers, in South Pasadena, for some time. It truly is that impressive. To begin, the store carries an entire section of exquisite estate jewelry, which spans several time periods. In addition, a majority of the store showcases new designs that are elegant, unique, and far from cookie-cutter. Another major attribute is how the people working at this store (comprised of mostly family and long held staff) are genuinely personable, professional, experts in their field, and reliable. I know someone who more recently had her engagement ring redesigned at this store and although excited about the look decided on, expressed that the results even surpassed her initial high expectations. After being told about Estate Jewelers, by a coworker, I personally have been a loyal customer for over ten years. Throughout that time, I have purchased items and brought jewelry in for repair. I would suggest that anyone interested in purchasing exquisite, high quality jewelry to visit this store. I guarantee that upon your first visit you will grasp what makes Estate Jewelers so unique.
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June 2023 by Bryan Brooks
High quality products with fair prices. The owner and staff are very knowledgeable and it is always a pleasure going into the store. Thank you.
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June 2023 by Tshamé aka CC Barrón
I've been taking my jewelry and watch repairs to Estate Jewelers for many years and I've never been disappointed with their craftsmanship, customer service or pricing. I have endorsed their work to others and will continue using their services.
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May 2023 by Molly Garbe
The staff is very friendly and very helpful and fo a fantastic job with my jewelry.I highly recommend them!
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March 2023 by Dee Dee
Estate Jewelers provides exceptional service. I needed to repair my engagement ring. The original design kept causing the diamond to become deattached. Was a bit nervous about leaving my engagement ring for repair. With the help of Marcus, nerves were calmed. My ring has a delicate design and intricate. The repair work was beaufifully done. The integrity of the ring design was kept in tact and diamond safely secured. I couldn't be happier with the repair and service provided by the Estate Jewelers team.
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March 2023 by Miss Cactus
Estate Jewelers provides exceptional service. I needed to repair my engagement ring. The original design kept causing the diamond to become deattached. Was a bit nervous about leaving my engagement ring for repair. With the help of Marcus, nerves were calmed. My ring has a delicate design and intricate. The repair work was beaufifully done. The integrity of the ring design was kept in tact and diamond safely secured. I couldn't be happier with the repair and service provided by the Estate Jewelers team.
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February 2023 by Corinna F.
Great service! I went in looking for a wedding band and the woman who helped me was knowledgeable, friendly and had exceptional customer service. She was honest in what would look best with my engagement ring and I really appreciated that. I also got a great Valentine's Day discount to top it off! Can't wait to see it on me the day I say "i do!"
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February 2023 by Kris E.
My fiancé and I came to Estate Jewelers looking for an engagement ring after exploring several other jewelers. We were very impressed by the selection and quality of rings at Estate Jewelers, and pleased by the demeanor and expertise of Marcus and Vartan. They were patient and did not pressure us, making the experience joyful. My fiancé loves her ring, and we will be coming back for our wedding bands. We highly recommend them.
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December 2022 by Laurie T.
On the day after Christmas, I was in search of someone who could repair a watch band. Paul and his crew, although technically closed but with the door open, asked me in and took care of my needs. They are wonderful, caring group and would recommend them highly. Thank you.