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December 2023 by Martha Campoy
Wonderful place. Had a horrible experience elsewhere. But here the doctors, nurses and staff treat you like a human being not just a case. They seem to truly care about what you’re going through. The fear I had has diminished with their positive attitude no doom and gloom I love all of them
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October 2023 by Kevin L.
I had an incredibly positive experience at City of Hope Cancer Research Hospital in South Pasadena during my mom's battle with breast cancer at the age of 75. The staff at this specific facility, especially Dr. Schultz-Costello and Dr. Yeon, demonstrated exceptional thoroughness in reviewing the results, ensuring that every detail was explained comprehensively.City of Hope provided a language virtual interpreting service, enabling detailed explanations in Korean for my mom, who did not speak English. Their compassion towards my mom and our family was evident, taking the necessary time without rushing or making us feel hurried. The overall experience was not only professional but also surprisingly pleasant. We are grateful for the care and attention we received.Communication, both directly by doctors and through assistants, nurses, and receptionists, was exceptional. I highly commend them and recommend City of Hope South Pasadena, especially for those who may have had negative experiences elsewhere or felt ignored by doctors. City of Hope isn't just focused on curing cancer; it also emphasizes empathy and sympathy towards both patients and their families, navigating this challenging time together as a team.They demonstrated flexibility in scheduling chemotherapy and radiation for my mom. During her mastectomy, our surgeon collaborated with a plastic surgeon to achieve the best possible result. This collaborative approach proved critical, as my aunt recently underwent mastectomy in a poorly rated Los Angeles hospital. Comparatively, my mom's surgery result was phenomenal, with significantly fewer scarring and cosmetic issues. Kudos to City of Hope South Pasadena.
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August 2023 by Valeria Corrales
Dr. Feng and her nutritionist Jaqui have helped me get my blood sugar under control. I have never in my life as a diabetic (16 years) have had it this under control. Type 1 diabetes was such a devastating diagnoses. I fell into deep depression and her and her staff really helped me get my life back. I owe it all to them. I am eternally grateful.
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July 2023 by khalil musleh
The best crew ever saved my life Doctor paz and Doctor shen ??
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July 2023 by khalil m
The best crew ever saved my life Doctor paz and Doctor shen ??
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March 2023 by Coco Bracamontes
I have been coming here for years. The doctors are excellent. Thank you for supporting and listening to me when I need the most.
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September 2022 by Sharon A.
The worst experience ever!! Please stay away from doctor Paz!!! Don't go there Worst
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July 2022 by Daph H.
My mom was a cancer patient and treated here. The infusion staff was so warm and friendly that my mom felt like they were family. They made every effort to make her visits as comfortable as possible. Dr. Tina Wang provided excellent care for my mother, listening to all her concerns and treating her with respect. My mom felt like she was an active participant in guiding her course of care. Her experience at City of Hope South Pasadena was much better than over at the City of Hope Duarte campus. Duarte was extremely busy and they did not exhibit the same level of care and compassion. If you have to choose between the two locations, South Pasadena is much calmer (plus they have free parking).
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December 2021 by Olga Guerrero
I have been coming here for lynch Syndrome for years. The doctors are excellent. Very professional and caring.
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June 2021 by Roberto Cambron
It’s live a lot of action.
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April 2021 by Celine T.
My mom has breast cancer and after our experience with our first oncologist, we knew we had to go somewhere else. Luckily, my dad was able to find City of Hope and we are amazed with everything about this place. I have to give a special thank you to Dr. Yeon (though I have not met her myself) for being so welcoming to my mom. She has felt blessed being able to meet such a wonderful doctor and is no longer afraid. I'd also like to thank all of the receptionists and other nurses and doctors that made my mom feel welcomed as well! Definitely would recommend this hospital to anyone that needs treatment.
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June 2020 by James P.
Dr Lee performed a hysterectomy on my wife and she was very happy with The procedure. She has been recovering and is doing well.
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November 2019 by Linda C.
I have to say that everyone from the radiation department to the infusion chemo nurses are outstanding. They are so caring and thoughtful. Matthew, Pamela and Heidi in Chemo are so diligent and sensitive to a patient's needs..they go the extra mile. And Lettie, makes blood drawing so painless. She is wonderful. Renee, Ethan, Tran, and Kelly made the radiation sessions so much easier to go through. Always so pleasant. Anna who works with Dr. Helen Chen is so caring and involved. And Dr. Chen made me feel comfortable with the whole process and explained everything to me. All in all, the staff and facility here are top notch.
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October 2019 by Tomik A.
Hi everybody My mom is cancer patient My qustion is .doeas city of hope in (Pasadena) branch accepting pationt to be hospitalized there.not Duarte city.(Pasadena )thanks in advance.
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October 2019 by Vivian V.
Honestly I hate to leave a poor review but really the place is a dump. The infusion center has ants all around the sink, where cancer patients get water & tea from. The nurse argued w/ me about what vein to use, pretty sure I know my own body. I asked if there were any rules before my first visit they said no, on the second treatment, "are you wearing essential oils?" me "I asked if it was ok." Nurse "Well it's not ok and other people are complaining." Ok so there are secret rules, got it. Nurses are not in uniform & too busy gossiping to pay attention to my allergic reaction, sent me home untreated anyways. I have had this treatment many times before and only had to go out of pocket less than $100 per treatment. Now the bill is $900.00 for each treatment even after insurance. Called them to see what the deal is and if they billed it incorrectly, she said and I quote, "No this is a specialized facility so we charge extra" I said well no one told me that before hand, then she said "oh well we only divulge this information if we are asked." Go somewhere else. Terrible and super uncomfortable.
