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February 2024 by Erika Sanchez
I've been here several time to get small amounts of change, the tellers drawers are never prepared. Even with the most minimal amount to change, $1 in pennies. What should be a quick exchange takes 20+ minutes. Today, a different teller tried to ask if it's a business or personal.... does it matter? He said business accounts can call in to order in advance. This should not be the case with small exchanges regardless of the account type. Tellers should be prepared. I've also been there when the bank has been completely out of change. OUT! This location is simple unprepared and the manager needs to be more responsible for ordering the proper about of change for the bank to function properly.
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January 2024 by Meg
Super polite and helpful staff.
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September 2023 by Yolanda Moore
The staff is awesome
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May 2023 by C. A
Great helpful staff
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March 2023 by rube. villanueva
Alenna and Kaitlyn were very knowledgeable about finances and helpful!
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January 2023 by Clear Biotics
Was helpful with a contract. We appreciated their time and assistance.
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October 2022 by Nehama J.
I signed up for Private Client Services-- waste of money. Chase branches are understaffed and there is a lot of officer turnover. However, Tellers are invariably nice and professional. That and the Chase app (which is very easy to use) are the only reasons I would recommend this bank. And if you travel abroad, lots of branches in foreign countries.
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October 2022 by Sonny Link
Most chase banks close at 2pm on Saturday now!
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September 2022 by Peter Chang
worst bank in the US
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August 2022 by ka mi
Nanda was really helpful. Thank you!
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July 2022 by Nikki B.
I've been coming to this branch for a number of years. The tellers have always been friendly and helpful. However, one stands out above the rest - Dominik. When it comes to outstanding customer service Dominik outshines them all. I'm there once or twice a month and, somehow, he remembers my name. I know he assists many customers, and I'm sure he knows all their names as well. Dominik is always a delight. He's friendly, engaging, courteous, and polite. It's such a joy to be helped by him. Dominik will be finished with college soon and I know that whatever he ends up doing in life he will be successful because he has an amazing personality and winning attitude.
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May 2022 by Michelle L.
I was in need of a last minute, same day notary appointment for a very important transaction of mine. I called all CHASEs and none of them would pick up, but when I called this CHASE bank, they picked up every single time and I was sooo lucky that JORESS picked up my first phone call because he was one of the two notaries there that day (and usually it is hard to grab ahold of notary appointments at other CHASEs and nearly impossible for same day appointments), and not only was Joress extremely knowledgeable, professional, legitimate, and took care of every single concern and need, he was kind enough to squeeze us in for a same day notary appointment and if it wasnt for him it would have been game over for that important transaction. JORESS, I am incredibly beyond thankful for the absolute stellar experience and service that you provided for me, and answering all my questions and concerns with very helpful info and details, and for saving the day by picking up calls and squeezing me in on the same day for something that was very important to me, and offering stellar service and knowledge in response to all of my questions which was beyond helpful. We know you see so many clients a day, so in case it helps you remember us, we were the clients that had a conversation with you about your lovely watch lol. You have no idea how much this has changed the experience for me, thank you, thank you, thank you ! P.S. also, Dominik (i believe thats how you spell his name) helped us do my cashiers check that day, and he was also a very nice guy as well. Thank you CHASE team!
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December 2021 by Andrew Torres
The tellers at this branch are absolutely wonderful. However, the bankers that work in their cubicles need a little bit improvement with their costumer service. I had a few questions about my new flex freedom card but two employees brushed me off and told me to call the number in the back in such a cold and callous demeanor. Shameful
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September 2021 by Sergio Z.
My wife and I have come to Chase Bank for couple of years it also our banks we like the service and also their costumer service. We have to different Chase banks in different areas.
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July 2021 by Steven P.
Oh the employees are such sweethearts. I have chase bank as my bank. Wait this is rly funny Bc I'm currently sitting in the parking lot about to go into chase to use the ATM (not this same chase tho). I always get excellent customer service in person although why the heck isn't the chase customer support phone number 24/7?? They close super early. Like whaaaat?! Anyways thank you to the in person employees who always brighten my day.