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March 2024 by xuan liu
If the mail carrier is unable to directly put letters or packages into your mailbox from their vehicle and needs to get out of the car to deliver, they will say it's "undeliverable" and return it to the sender.
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February 2024 by Agustín Reiden
Impossible for a shipment to arrive correctly
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January 2024 by Jessica Wilcox
Nothing but problems with the post office in town. Workers don’t give a damn about ppl and there mail/ packages. As a business owner employing 25+ ppl in town it’s hard to manage it with a post office like that. Mail and packages are arriving so late. Delivery attempts that were never made … etc. just recently I haven’t received mail for two weeks… packages were “attempted to be delivered” which wasn’t true (I have a door bell camera). Had to file an official report with the post office online and all of the sudden someone from the local office could call and promise I’d get mail the next day. Miraculously we did receive mail the next day but two packages I’ve been waiting on for 18 days!!!!! We’re not attempted to be redelivered. No tracking updates on 12 days. So I came down here to see jf they know where it is and the lady at the counter just told me and I quote “ I found them in some box in back”. WTH.. really they couldn’t care less. USPS should be ashamed who they have working in there Tahoe location, drivers and clerks, lazy, rude and careless
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January 2024 by James Pepper
Long line around opening times but goes by quickly great post office staff employees very helpful and curious!
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December 2023 by Bèr Kim
I dropped off a trade in iPhone at their returns counter and it was never marked as received or delivered resulting in $800+ in lost promotional credit with tmobile. I’d appreciate a store phone number to be able to inquire directly
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November 2023 by Judye Cooper
Most awesome services and handling of my mail and packages.I went in yesterday to get my mail & packages. Presented my ID and my paycheck stub with the current address on it. The very kind man went to the back for about 3 minutes and returned with all of my mail & packages.
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November 2023 by Nicole Dunn
Love the smell off mail! Clean and safe
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October 2023 by Eric Imhoff
Was a distribution clerk here formally. The most toxic workplace is here. Survived 5.5 months here and then my physical and mental health took a tumble. Lost 15 lbs here working 10 hour shifts as a clerk. Poorly managed. Good pay, but if you want to keep your health and sanity, go elsewhere. Questionable manager to say the least. Lots if staff turnover
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August 2023 by Matthew Allan
They send back so many packages and make it so difficult for everything. There’s one sweet old worker who I feel bad for has to work with the rest of the miserable people working there.
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July 2023 by Claire G.
Went in today at noon to inquire about a package that was on hold AT THE FACILITY and not delivered. The old woman with box dye red hair and witch glasses immediately assumed we were tourists and threw a form in our face gesturing to a line and refusing to look for our package before it is sent back today. After losing our home in a fire and the community being so supportive this was disgusting behavior and was honestly lazy.
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May 2023 by CarrieS
This branch evidently gave my package to someone else...who is not me? I went to check my po box today for a package. It wasn't there so I came home and entered the tracking number. It says that the recipient picked it up yesterday. I never went to the post office yesterday and it wasn't there today. I've had more problems with this post office in the 4 years I have lived in South Lake than in the 10 other years of adult life that I have lived in other places. With so many people in town needing good paying jobs, this branch needs to consider hiring some competent employees.
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April 2023 by Chris Porter
Worst most incompetent post office in the known universe. We need a private sector mail service in Tahoe. Tracking on 3 packages that say they are there ready for pickup and they say there are no packages for me. Countless issues since I’ve moved to Tahoe 4 years ago with this post office. Sometimes it says package not deliverable and they send it back to sender without ever attempting to deliver it. I live a block away… Tahoe deserves better.
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April 2023 by Moe F.
Regular mail delivery stopped 1 week shy of four months ago, with not notice. So, I'd go wait in line to pick up my mail at the branch. Then they began loading the mail onto a truck every day, would never attempt delivery (I watched them drive on by, because of snow, but FedEx and UPS and food deliveries never once had an issue) and mail and packages were just disappearing. They said it was because I didn't put a hold on delivery. So I did. And a couple of weeks after that...they delivered three random pieces of mail. Because I'd stopped delivery, I foolishly stopped checking my box, so several pieces of mail just sat out there. I get it: harsh weather, but I've lived here 20 years and have seen worse. They lost staff. Yes. But if you can't deliver it, and you can't hold it, and you report "item delivered" on things that never even had an attempted delivery...what do customers do? The people sending bills into a black void don't care about snow or personnel challenges. At this point, closing the USPS completely might be better, because people sending bills would have to find a reliable way to send them and not have the crazy idea that mail will reach its destination.
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March 2023 by James Fox
they my lost package, and won’t do anything about it. they made an “attempted delivery” of a package that was already supposed to have been delivered several days before hand, after which there were no other attempted deliveries. after almost two weeks I went in to see if I could pick it up. they told me there was no package and they wouldn’t bother helping me investigate what had happened to it.your only job is to handle people’s possessions. things that might have incredible value. I have gotten used to thing running (very) late here but completely losing track of my items is TOTALLY UNACCEPTABLE.
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March 2023 by rob tuttle
They were short handed today, probably because of the snow storm. Hopefully they will be at work tomorrow...
