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May 2024 by Alex Gosselin
Sports LTD is far and away the best sporting goods shop in Tahoe. They have a massive selection of great brands and run incredible deals. The rewards points stack up fast, which is great for locals.My favorite part about the shop is their staff. Every person I’ve interacted with at this store is extremely cool, knowledgeable, and helpful.You don’t get customer service like this too often anymore… except for maybe at Cannablue. ?Well done. 5 stars ⭐️
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May 2024 by Johnny Lenz
I’ve bought a handful of mountain bikes at Lake Tahoe Sports LTD over the past few years. Today I went in with an emergency fix of a bike repair that another shop had done out of town, they jumped right on it and got to work. When they determined they couldn’t fix it today but knew I was headed to a ride, they arranged for me to get a bike from the rental shop. What a classy group of people, customer service like this is rare these days. Thanks Patrick and Tianna the rental shop and Paul in the repair shop. You guys are the best!
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May 2024 by TeamZ
Always been one of my favorite places to shop when in the Tahoe area, and our latest visit reconfirmed this. My 15 year old needed new snowboard boots and bindings...Christopher was amazing! He took his time working with my son to make sure he had the right fit on the boots, the right bindings for how he rides, and even educated him more on snowboards for when he's ready for a new one. He was so fun and encouraging to my son. We will definitely be back to see him when we visit next year. Thanks for the great selection & service
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May 2024 by Jess Carlson
Ashley was extremely helpful and very knowledgeable. She answered all of our questions and was patient with us. Thank you Ashley for going above and beyond and giving such amazing customer service!
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March 2024 by JD R
SWAP MEET QUALITY STUFF!! I bought a $270 pair of boots, tried them on, and felt okay enough. But that first session felt weird. So I pull out the liners...and of course the right one is all wonky, defective. Very poorly sewn and misformed, while the left one is perfect, new and well made. Who pulls out the liners trying them on at the store??? So now I'm probably stuck with one foot positioned all screwy and messed up bcuz it's directly in THIS LINER that's NO GOOD! (See photos) If the liner is misformed, your whole stance feels off and boots are uncomfortable. ?(Update: Even more suspicious considering how RIDE claims to make them.?)
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March 2024 by Carina D
The best place in town for new outdoor gear and apparel. I also get my skis serviced here. The staff is super helpful and friendly and the selection is great.
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March 2024 by Paige B
Found the perfect women’s snowboard boots! Christopher was very helpful and knowledgeable. The whole staff was so kind!I had a great new boot day at Kirkwood!
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March 2024 by Lior Noyovitch
Go see Patrick for boot issues! Extremely knowledgeable and professional. He diagnosed the problem very thoroughly, offered cost effective solutions and helped us with our skis too! I'm so glad we saw him today!
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March 2024 by E
Nice shop. I had a BOA issue on a pair of boots I bought online and wore 4 times. Technician went the extra mile to get me fixed up in a very short amount of time and it only cost $30. Much appreciated. Good place!
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March 2024 by Rohan Rajiv
We went to them as we were in a bind with our goggle's sticky strap and they helped us understand the problem and the fix. They also went out of their way to clean up our helmet.They could easily have said "not bought here and not our problem." It would have been an understandable response.But they cared, and it showed. Very grateful.
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March 2024 by David Harris Photography
This is a great shop with lots of gear options and some really cool and knowledgeable people working there that can really help you make good decisions .That’s the upside, the downside is there are a few people there that are more interested in maximizing profits over customer service. I’m a ski instructor at a local resort and I’ve worked at other ski shops. The shop I worked at has guaranteed fit, if it didn’t fit after we sized we’d offer options to custom fit and we stood behind gear we sold, if it broke within 30 days after sale we’d exchange and make it right. Unfortunately not so at Tahoe Sports. I’ve heard a few less than glowing endorsements about them not standing behind a product and by their recommendations for boot fit and proper equipment sizing selection. Basically pushing product that they want to move. My own experience recently was purchasing a product that failed after one use. I attempted to return and exchange the product and was told I need to warranty it with the manufacturer or I could have it repaired at my cost which would obviously void a warranty. So if you need a product on your ski vacation or if you’re an industry professional that needs a product for work I advise the old adage “let the buyer beware “ is in Full effect at this shop. If you’re purchase is defective or boot fit is off you’re stuck. They do not stand by the customer is always right. I was going to purchase an avalanche safety package for my significant other but not there after this. I try to support local shops but I’ll be ordering elsewhere. I’ll also be advising my students to buy their ski gear elsewhere. Boots and skis are expensive and many can’t afford to be stuck with broken, defective, or ill fitting boots. This especially sucks if you’re on a ski vacation and then out needed equipment. Save yourself a headache and go to REI or Heavenly ski shops.
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March 2024 by Kyle Mathews
Christopher got me into some great snowboard boots and was extremely helpful along with the rest of the staff
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March 2024 by Constance Noziere
Great selection, super friendly and knowledgeable staff!
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March 2024 by Steve B
Vega was awesome! (Snowboard dept) He was an encyclopedia of knowledge and helped me pinpoint the exact boot for my foot type! Also, Bryce helped me (in helmets/goggles) and also was extremely helpful. No question was unanswered, and he struck a perfect balance in helping me find the right match. Thanks!!!
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March 2024 by Nick Wright
The good folks here absolutely bailed me out with a quick binding replacement after damage from the flight and saved our trip. Incredibly friendly and helpful staff and great selection of gear and clothing.
