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December 2023 by Jordan W.
So today I was in Tahoe with my fiance and I want to get a kratom shot and so I go to kratom shop is OPMS black I called around and the store had what I needed. It was $20 for a single item which is normal price. Looking at this person selection some thing seem to be off as every item I looked at had white floating things in it. He let me pick my own I picked one that looked like it did not have any. I opened it up and it did and the seal was already open even though the outside plastic seal shut. So I call the store and I ask them to make it right and I will even accept a purchase of lower value as a compromise. He told me he would not and he said that I can refute it with my card company. Knowing that my bank would ask me if I tried to resolve the issue prior to disputing the transaction I went in there in person an hour or so later after I was done doing what I was doing with my family and talking to him face to face he was not interested in giving me my money back he was not interested in making the transaction right He pretty much told me go ahead and refute it with a card company I'm not calling my boss I'm not calling anybody You picked your own shot It's not my fault if it's bad which it is as a retailer if you sell a bad product and the consumer would like to request the return or an exchange and you don't try to rectify the situation. Needless to say this will never be a location I visit ever again and I recommend it to no one there are several other smoke shops in the area try them as they're definitely not as bad as this one
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October 2023 by Ripsi Lee
No service at all! Guy just talked on the phone the whole time we were there. Didn't even greet us! Rude!
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October 2023 by Princess De Anna Gosselin
This place is better the the other one bye Grocery Outlet
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October 2023 by Reno Martinez
Like I said about there other location if u need it they got it
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September 2023 by Jessica T.
Super cool! Lots of variety of literally everything and lots of random cool stuff to look at!!! The guy at the front is super dope and nice!!! Will come again!!!
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August 2023 by Nick McAllaster
Told me they had an item but wouldn’t tell me the price over the phone. Drive all the way to the store and they didn’t have the item I was looking for. Owner doesn’t even know what he is selling.
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March 2023 by Trevor Vichas
Items are marked up well above msrp.
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February 2023 by Timothy Spano
No more flavored nicotine vapes for sale here.
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December 2022 by Nate Johnstone
Went there and met the worst sales chick of a lifetime
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October 2022 by Maria I.
Do not go here they over charged me for an elf bar! I sent my friend to get me one who doesn't vape and charged me $32 for a freaking elf bar what the heck. This place WILL RIP YOU OFF
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October 2022 by Michelle Sandoval
Not only are they extremely over priced but they tried selling me a used $100 mod. I got home and was going to set it up and realized it had used coil with oil in it. The man that helped me was extremely rude when I asked to return in.
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August 2022 by Kari H
Great customer service. I've been going here since they opened their store.Very large selection. I don't go anywhere else anymore
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August 2022 by رامي حرب
I buy Vape from this store on the vape it doesn’t work and then they tell me this is my luck most the stuff they have is very old
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June 2022 by Blaire R.
Correct store hours? Doesn't open at 8am as advertised on Yelp. No business hours posted on the door. Waste of a trip.
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April 2022 by T Millz
Cheap over priced items & overcharge for the same item thing you’ve bought from them before. So instead of a 18$ Like last time they’ll make it almost 30$ if it’s a different guy & he feels like it.
