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April 2024 by Dave Mastrella
Ryan M was super helpful and informative. He patched up my jacket quickly and with detail.
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March 2024 by John Newell
Got my old down jacket fixed in minutes for free! These guys rock
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March 2024 by Shawn Rogan
Great store with good selection, prices and super nice staff. They were super helpful on a recent zipper repair as well!
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March 2024 by Mike Keck
Fixed the zipper on my jacket. Great service
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March 2024 by Beau Giles
Best Patagonia shop I have been to.Outstanding customer service and great products. I bought a great ski jacket and got exemplary service from Armando. He is phenomenal!
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March 2024 by Sarah Hartman
Clean and modern shop offering all things Patagonia branded. Prices were high but expected.
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March 2024 by David Perkins
Ryan was super helpful and fixed one of my favorite jackets in minutes. Will be coming back!
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March 2024 by Danien Scipio
Cyomara, one of the sales associates at the Heavenly village location in South Lake Tahoe, went above and beyond the call of duty when we entered the store on 3/1/24. She truly was an ambassador for Patagonia, telling us why she enjoys working there, what benefits it has afforded her to be an outdoorswoman and why the brand is so trusted when playing in the elements. I hope that she is rewarded for her hard work and continues to be a bright light in this industry.
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March 2024 by Justin Lanoff
Came here to get a couple holes patched up in my puffer jacket. Armando was super helpful and I was in and out of there in 2 minutes.
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March 2024 by David Schwartz
Walked into store with a 20+ year-old jacket with broken zipper. 10 minutes later walked out with zipper fixed. Very helpful and effective. Plan to continue buying Patagonia equipment.
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March 2024 by Thomas Judd
5 star service, they now have a repair booth in the SLT store for smaller fixes. I had a tear in my down jacket and had it fixed in just minutes. Thank you Patagonia!
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February 2024 by Brandon Whitley
I love Patagonia for this very reason: I tore my bibs on the mountain today day 1 of a 4 day trip. I brought them in and Armando got me an exchange quick and easy, trip saved!
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February 2024 by Private Account
Terrific experience here. Three different staff members helped me and they were all extremely friendly and helpful. Armando went above and beyond and even helped me patch up the jacket I was wearing from another store. I've mostly been a NF and HH guy, but Patagonia just won itself a new customer.
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February 2024 by Todd Swalley
Cyomara was fantastic ?
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February 2024 by Dana Graefe
Armando was awesome! Needed a quick, small patch on my jacket and he took care of me in under 5 min!
