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August 2023 by Dominic M.
This unit was quiet and comfortable. Nice and clean. Could stand a bigger fridge. Having a Pak n Play was helpful. Wish I knew in advance. Wouldn't of had to bring mine.Renovations were going on at the complex. They were respectful of quiet hours and everything they are doing is looking good. Perfect location, great beach. Would recommend to families.
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August 2023 by Jennifer M.
We had a fabulous time in Lake Tahoe at the Lux Villa property. Great location, minutes from everything Lake Tahoe has to offer. Plenty of restaurants, bars & nightlife at the Casinos. We would definitely use Lux Villa Properties again. They were excellent at communication through the entire process. I even left some items & they had them at their local office for me to pick up. Excellent service! Thank You!!
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August 2023 by Bob F.
Our family stayed at the Tahoe Mountain Property for a long weekend. A major plus was we were able to bring our pet along. The property was in a beautiful quiet neighborhood, close to 50 and close to the Lake Tahoe, and downtown area. The home was clean, comfortable, well stocked and there were no bad surprises during our stay. As a result we had a great time, enjoyed our daily adventures to come back and relax in a great home. I will definitely return again next time I am in town.
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August 2023 by Arthur N.
Nice home in south lake tahoe. Quiet, clean, private but close to activities.
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June 2023 by Krista R.
We had a great time in South Lake Tahoe! The home we stayed at was just as it was described and very clean. I use Airbnb a lot and always feel better to see that a property management company has their attention focused on my stay. Everything we needed was available and the Jacuzzi was clean and well heated (which can be an issue!). Very relaxing stay.
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June 2023 by clint h.
We recently stayed at a vacation rental in South Lake Tahoe managed by this company. They were very professional and pleasant to work with. The while process from booking to checking out was very easy. We had a small problem with a circuit breaker and they responded promptly and fixed the problem quickly. I would definitely stay at a cabin managed by them in the future.
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June 2023 by Jason G.
I and 11 friends stayed in a property managed by Lux Villa VR on High Meadow Trail that was perfect for our bachelor-party needs. Check-in was contactless and simply needed a code that was provided days to the start of our reservation. All communication with our host was prompt, respectful, and helpful! The house is outfitted exactly as-advertised with a beautiful kitchen / dining room / living room area. We cooked for 12 and had no issues at all - all we had to do was bring the ingredients as they had lots of cooking appliances/tools (food processor, blender, knife block w/ nice chef's knife, etc.) which was super helpful.The management company was proactive in reaching out to me in the middle of our stay to see if there was any way for them to improve our experience. They have a 24/7 urgent issue text hotline that is constantly monitored to promptly remedy any issue that might arise. We did not need to us it, but it was fantastic having people ready and willing to assist us to ensure we had a great stay. 10/10 would stay in a property managed by Lux Villa VR again, no questions asked.
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June 2023 by Michael R.
Lux Villa were excellent Airbnb hosts. There was a minor problem with one of their rentals and they offered a different rental option in that price range and area. Incredibly accommodating. Most Airbnb hosts would just cancel and leave you to figure out the rest. The house was beautiful and we had an incredible time. South Lake Tahoe is beautiful with lots to do but we enjoyed just staying in the rental and playing board games or gaming on the massive TV when we weren't out and about. They were responsive to all of the messages I sent. Will look for them in the future.
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May 2023 by Jade R.
This house was absolutely fantastic for our group. As the previous reviews mentioned you cannot use the deck past 10 pm, but we did not find this an issue at all and the neighbors were very friendly. What we loved most is how comfortable and stocked the house was. The furniture and fixtures are all very beautiful and we were glad to see so many extras included in the rental. Truly an amazing vacation!Thank you again to the host for helping make it easy for us to enjoy our time!
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April 2023 by Michael C.
We stayed here for our spring break ski trip. It's really close to the mountain. We skied Sierra. The house was very spacious as we had 5 kids and they had plenty of space to run around. They especially loved the foozball table! The hot tub was roomy and clean. The kitchen and dining area is perfect to sit with friends and family to have a great cooked meal. We originally planned to eat out. But because the kitchen was so great we ate all three nights!
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April 2023 by Google user
SCAM LIKELY! Do not book with them. I booked a AirBnB with in Lake Tahoe the biggest storm in 10 years hit. I couldn’t drive up safely according to CalTrans. Flights were canceled. Lux Villa advised me to this:\\n\\n1. Check weather forecast before driving. Look for lulls in storm. 4WD is highly recommend, always carry chains.\\n\\n2. Check Cal Trans Hwy Lookup for real time road conditions\\n\\n3. Carry food and water and be prepared for some delays.\\n\\nWhile CalTrans stated Travel could be very difficult to impossible. Blowing snow could significantly reduce visibility.\\n\\nThey did not give me an option to rebook at a later date. Just took $5695.14 and ran. They forced me to cancel with the threat of a no show fee but it all actually they just want to take someone else’s money!
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March 2023 by Home Owner
SCAM LIKELY! Do not book with them. I booked a AirBnB with in Lake Tahoe the biggest storm in 10 years hit. I couldn’t drive up safely according to CalTrans. Flights were canceled. Lux Villa advised me to this: 1. Check weather forecast before driving. Look for lulls in storm. 4WD is highly recommend, always carry chains. 2. Check Cal Trans Hwy Lookup for real time road conditions 3. Carry food and water and be prepared for some delays. While CalTrans stated Travel could be very difficult to impossible. Blowing snow could significantly reduce visibility. They did not give me an option to rebook at a later date. Just took $5695.14 and ran. They forced me to cancel with the threat of a no show fee but it all actually they just want to take someone else’s money!
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March 2023 by Anxious Mom P.
Great cabin! Extremely well stocked. Comfortable beds and furniture. Great communication with host. We had a blast! Will definitely stay again!
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February 2023 by Brian D.
Their property fell apart during a long-term stay. The upstairs heater broke and they failed to fix it during our stay. Temperatures were about 50 degrees Fahrenheit on the second floor as a result (for 45 days). The dryer did not work for over 30 days. They claimed that there would be snow removal if over 4 inches falls in a 24 hour period. However if ANY car is in the driveway, the snow remover will ignore your house and not ask you to move the car. Given that parking in the street is illegal for vacationers in South Lake Tahoe, snow removal was rarely performed. When confronted with the above issues, we were met with rude, inconsiderate employees doing their best to minimize and ignore our complaints. We were forced to go through AirBnB to have their listings classified as inaccurate and seek compensation. After leaving the rental, we were asked what kind of "compensation" we would like to ignore the issues we experienced and write them a 5 star review. Hopefully for all readers, this makes clear that this company buys their reviews and all 5 star reviews should be distrusted.I strongly suggest you avoid this negligent and incompetent company at all costs.
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February 2023 by Brianne B
If zero stars were an option I’d give it. This company has been nothing but horrible. They do NOT respond via email or answer phone calls. We had a written agreement for a refund. Once the check was deposited into my account, it gets flagged and a stop payment issued by the company. This is such a poor way to run a business and just a horrific company.
