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March 2024 by J S.
While trying to shop the guy with the ponytail was very rude and called us tourists (even though we live here) , provided little help with the location of shoes and gloves. Initially he had said it was going to be a 45 min wait and that we should wait in the car to a now 5 min wait and to only allow the people that are going to buy something in.
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February 2024 by Jonnathan Gracia
There is a need for staff to help guide about sizes and products, I asked people at the store for help and I didn't see much interest in helping. But I gave it 4 stars and not 3, because the store was well organized,
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December 2023 by Donna Baker
Hard to find items in the sale ad. Employees looked overwhelmed as they seemed short of staff
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November 2023 by Carter
Nice, clean, and organized location. Employees super helpful.
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September 2023 by Garet Sutton
We got here at 930. Manager came out finally at 940, pulled the sign with the hours that said 930, told us 10m. We walked around the plaza and came back in 10m, manager had replaced the 930 on the sign with 10am. Only came here because of the early hours. Wasted 30m of our lives on vacation. Disappointed.
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September 2023 by Bob O
They were out of 6 pound test, which is really a bummer because now I have to use 4 pound test. Hopefully I don’t break off otherwise it’s fine it’s big five.
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September 2023 by Marty Hughes
purshased heavy dutybeach chairs there good selection of everyting from beach to mountain.
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August 2023 by Robert Hayes
This my be my favorite chain. Definitely my favorite store in Tahoe the service is always so friendly. As a BIG guy they always have my size. Love this place. If you can't find it in there it doesn't exist.
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July 2023 by Krista Marie
Same as every big 5 I’ve ever had to shop at. Meaning. They have the product at a good value. But their service is average at best and the store is ALWAYS being merchandised. It is what it is…
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July 2023 by laurie r
First no public bathrooms. Second the kid behind the counter had no customer service skills he was however knowledge.
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July 2023 by IrvinislostSG5
Great for last minute camping stuff and some essentials..I should of returned all the stuff the way the staff was acting..white guy before me got a backpack both cashiers didn't check his large back packBut then I put the mid size camelback in the register and he looks right me and started opening pockets and looks back at me and says " its company policy to open all bags purchased in store"He didn't even open the biggest pocket in the backpack if that was the case.What's up with that ?? Why wasn't the other gentleman's bag opened?
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July 2023 by Christina Nunes
Bought some sleeping bags from here and realized about two hours later that they were the wrong ones. Went back right away and exchanged with no issues or problems. Customer service was great. Store seems to have everything you need for camping or anyting outdoor.
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July 2023 by Kate Plas
Craig is a superhero, this is the best place to buy tents in town!
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July 2023 by Tyler Allmon
Great prices and very helpful staff.
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June 2023 by William M.
They pack a lot of sporting goods into a relatively small location. Good selection of clothes, sports gear and accessories. They have a very good selection of sunglasses. The people here are helpful and the prices are reasonable.