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November 2023 by John Nunes
Frank and his crew did such an awesome job repairing my wood floor. I can't thank him enough. He's been doing it a long time and the knowledge that he has really proves that. With his experience and know-how, it's no wonder he's so fantastic at what he does.My hardwood floor had expanded and had buckled up. Frank knew exactly what to do and how to fix it. I've included before and after pictures. Thank you so much Frank.
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September 2023 by Pete Popov
Frank was absolutely great. My floor looks better than new now. I gave him access to our vacation house and he did it all and I came back to a perfect floor.
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May 2023 by Eileen Paredes
Frank and his team are Professional! I am beyond thrilled with hiring them . Frank and his team walked us through the job make sure any questions or concerns we had along the way were answered so we were all comfortable with the end result!We cannot be more pleased with the job and how great are hard woods turned out.Attached as a photo of partial floor being done.. I'm not the greatest photographer, You can see how great the floors turned out!!!!
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April 2023 by Shannon B.
horrible experience!!!!!absolutely in tearsmy beautiful old house needed floors refinished. they were in great shape and I had gone all around making sure everything was clean and any nails were sunk below the surfacefirst day was sanding my bedroom is upstairs so I only saw the front room...gorgeous pine floors but had discoloration from years of carpets and rugs so there was tack strip scars all around the perimeter. nothing I mean nothing was done about the floors to make them better. actually what did happen was lots and lots of holes were made in my gorgeous 1/4 inch wood floors by his new worker that used a tapper that sunk into the floors 1/2 way into the depth of the boards! it was actually pretty badly damaged. But this was only noticed after the floors were sealed!!!! I was at work and wasn't aware of these issues. I was told that the stain and top coats were extra???? what. my contract was for refinishing hard wood floors for $4,000 in a 900 square foot home 3 small rooms. nothing was done about the holes. Frank did attempt to fill these ugly holes with wood filler he had but I just couldn't believe what I was seeing!!!! I'm looking at this light colored floor that I once had vintage looking and now it was like a wrecked up floor of a cabin!!!! I couldn't even stand being in the room with Frank!!! his words were not coming across as though he had any intention of making me happy and giving me the floors I had discussed with him I just wanted home to leave!!!! so yes...wood filler in a handful of holes after sealer and 2 coats of finish shock also wasn't right!!!! no stain. only 2 coats. I was promised 3 finished coats and no yellow/orange floors!!!! I paid him cash as the floors were already done in his words but I had asked about sanding them again to make it right and he replied "for an extra cost to you". all this time he came by and buttered me up..flirting and telling me how great his work is and he hoped to make me happy. i honestly expected him to be doing some work but he never did any. just brought more sand paper then the top coat. I'm devastated I knew it wasn't right. I knew he had just did a fast no care quickly job in 3 days!!!I thought 4days. sucks being takin advantage of like I was...I'm a do it my kinda person but this was my first home ever and I wanted these floors to be the star!!! now they're going to be done by me and make it right. hopefully these huge holes and gouges will smooth out and I can fill and sand them to blend intothe new stain and sealer! I'm just so tired of being told "it's not our fault your house is old"I've never seen anything like this before. such bad behavior from a well known person in Tahoe!!! I really exp to be taken good care of and to be so happy I would cry. all I do now is cry!!!! it's awful I'll sell some items around here and rent a machine and get the right materials for my floors. wish I had a place to submit pictures!!!!
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January 2023 by Mihail Iotov
I had extensive water damage on hardware floor that Aquilina had installed for the previous owner. I am so happy that I found Frank and asked him to repair the water damage. Frank and his crew, replaced about a quarter of the hardwood floor and blended it with the existing flooring, refinishing all of it - the result is excellent, all of the flooring looks like new! Frank is also very responsive to messages and quickly calls back. Frank also gave me good advise on the finishing products and the overall repairs as well. They kept me updated on the progress with photos and finished the work on the promised schedule.Services: Wood floor restoration
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May 2022 by Mike Lindelsee
Frank and team are true professionals. As shown in the attached photos, their work is stellar. Paul is a true craftsman and his attention to detail is unsurpassed. For instance, the stairs were all custom made from two pieces of wood. Paul matched the grains so well, that you can't tell each step isn't made from a single piece of wood. Kevin was incredibly helpful and helped to keep everything moving and on schedule.As many other people have said, Frank did a great job of understanding our house and our goals and then provided very solid recommendations for the best approaches to wood, layout, finish, etc. He knows flooring inside and out. I've never worked with another contractor that communicates as clearly and professionally. And, believe it or not, the job was finished on time and under budget. How often do you hear that?I can't recommend Frank and team highly enough. These are the right people for any flooring job.Services: Install flooring
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April 2022 by Robert J.
Aquilina Hardwood floors refinished the 5000 sq. foot wood floors in our new Tahoe house. Frank's attention to detail is exceptional and his experience and knowledge is world class. Our wood floors are engineered wood which is integrated with our hydronic/warm floor heating system; we needed a partner who was familiar with this type of wood floor to ensure optimal performance in our heating system. The floors look fantastic and the heating system runs flawlessly. Frank and team were very quick and reliable and delivered an excellent result on time and budget. I would not hesitate to recommend Aquilina Hardwood floors for your floor project. Frank is a wealth of knowledge, runs a great team and is a really great person.
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March 2022 by Kevin Prior
Hiring Aquilina Hardwood Floors is the best decision we made when installing all new floors and stairs in our home! Frank and his team are true professionals providing some of the best customer service I have ever experienced with any company. Frank answered all our questions and truly cares about what he installs in your home. His team removed our carpeting and tile and installed custom hardwood stairs and floors throughout our home. They were always on time, worked very hard, and finished the job on time and budget! They are true craftsman in their trade! Rest assured, when they finish the job you will have an addition to your home you can be proud of!Services: Oak wood
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January 2022 by S. H.
My Brazilian Cherry Wood floors look spectacular! Their attention to detail and craftsmanship is second to none.
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December 2021 by Wendy V.
Frank and his team are THE hardwood flooring experts in all of Tahoe. We asked him to refinish our hardwood floors in the middle of a snowstorm right before a ton of family arriving for the holidays...what could go wrong?!? NOTHING! He got the job done on time with absolutely no glitches. He used a dustless sanding system which wasn't very messy at all. His team worked with incredible attention to detail on our old yucky floors--filling holes, dealing with gaps, adding filler, smoothing out corners. Then he put a sealant on our floors which did not even smell bad. The floors look fantastic! Like brand new floors. Frank and his team are super responsive during these weird times. If you're thinking of refinishing your hardwood floors, call Frank! He'll rock your job!
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October 2021 by Michael Guarino
We had Frank and his very expert crew perform two tasks for us. First, we replaced all the carpet in our three upstairs bedrooms and the stairwell with new hardwood floors. It came out better than we could have expected. Their work is exceptional.Second, we had the downstairs kitchen and dining area refinished. Again, the final product was outstanding.They started on the agreed upon date and finished a day earlier than expected and there were no surprises with the cost. It was exactly as agreed upon.Of particular note was the work Frank did on the stairwell. He had to improvise and create sections since it wasn't a replacement of an existing floor. We are very pleased with the result and would recommend them for any hardwood floor project.Ceci and Mike GuarinoServices: Floor fitting
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August 2021 by Cate Neal
Thank you Frank, Frankie and Paul! I can't say enough about the service and the results. My floors are beautiful. Not only did Frank and his team refinish my floors to perfection, they were professional, respectful of my work-from-home schedule and incredibly prompt. Thanks again Aquilina team!
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July 2021 by Sunny C.
Aquilina Hardwood Floors did an amazing job. Frank was incredibly knowledgeable, easy to work with and accommodating with my schedule. My floors were worn old looking and now and now it looks like I have brand new floors! Honestly, my floors look better than I could have imagined.
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May 2021 by Kevin C.
Frank's rad. He's a no BS guy who is committed to giving you a good result and keeping you in the loop as to what he sees, what's going on with his team, and what you can reasonably expect in the floor. Thanks He pushed me a bit away from what I thought I wanted. I trusted his expertise and opinion and couldn't be more pleased with the outcome. Dude knows his craft.
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May 2021 by Marcia Maire
Out with the 70’s sunken living room along with its potential tripping hazard and in with the new updated 2021 relaxation zone.We have a beautiful Red Oak hardwood floor that extends throughout our house, but after building up our subfloor to bring our living room’s floor level even with the rest of the house, we realized that lacing inthe new hardwood flooring to seamlessly match the existing flooring, would be a job better suited for professionals. So, we reached out to several different hardwood flooring companies, and after a few thankyou, but no thanks interviews, we were lucky enough to get in contact with Aquilina Hardwood Flooring.After speaking over the phone with owner Frank Aquilina for several minutes we could tell he was a true professional, so we set up an in-home meeting with Frank for the very next day.When Frank came out to look at the job, we showed him where we were in the process and what we werelooking to achieve. He then laid out in great detail the entire process, an estimated time frame for completion, and a detailed cost estimate. Frank also took the time to explain to us what to expect andexactly what he and his team were doing, and why.Many thanks to Aquilina Hardwood Floors. It was such a pleasure to have you and your crew finish the living room floor that we started. We couldn’t have asked for a better result! These guys are truly professionals in all aspects of the job.It took a week to complete the job and we couldn’t be happier with our beautiful floors. At the end of the week when Frank, Paul, Frankie, and of course Mika, were packing up to leave, it was like having to saygood bye to family and dear friends after visiting for a week. We hope to stay in touch with all of them.A few days after completing the job Frank came down the mountain to help carry in our dining room table which we had temporarily stored outside. Not too many would go so far out of their way to makesure the client is taken care of. But for Frank it was just part of the job.We highly recommend Aquilina Hardwood Flooring for your Hardwood Flooring needs. We Appreciate your honesty and your professionalism!Steve & MarciaServices: Floor fitting
