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July 2023 by Emily Santillano
Good customer service.
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May 2023 by Brenda L.
This is my first Yelp Review. Sally had a sale 40% off on some hair products yesterday only and I wanted to get some Ion hair products so I went in to this store last night at like 8:42 and they had the door locked already. The girl came and opened the door and asked me "do you know what you're going to get?" And I told her "yes, some shampoo and conditioner". So they let me in. I was asking them about the conditioner and they said they didn't have it. Which was okay, I understood that but I don't know why her damn attitude was so ugly, as well as the other girl who was the cashier. They didn't even offer to go to the back and see if they had anymore or anything. Maybe they did have more , they were just lazy to go because they were stocking things on the shelves. So I decided I was going to take the Ion shampoo and the Ion after color sealer and she was going to charge me already but then I thought about it and then I didn't purchase anything. I honestly would have made a bigger purchase too because I wanted to buy my hair dye products but guess what? I didn't end up spending anything at this store because their attitudes and annoying faces made me not want to. As I was walking out I thought to myself, "this is why I don't come to this store, and I rather go to Ulta Beauty" . It doesn't surprise me based on the other reviews for this location. I prefer to drive to the one on Eastern Ave in Bell Gardens
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April 2023 by Edwin V.
Where do I begin... the workers here must have graduated from Rude university. They are so rude in every aspect. The only one nice and friendly was the cashier. Todays date is 4/28/23.
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March 2023 by Briahna R.
I honestly hope this sally shuts down, too many bad reviews, here's my experience I wanted to TRADE some products that I bought from another store. Wasn't sure if they did that but she just gave me a "refund" aren't they suppose to need my card or something ? In the end I didn't get no hair products and I just got upset. She seemed like she didn't give a single f*** but that's $ your messin with.
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September 2022 by Michelle
2nd time I visit during business hours and it's closed\locked. There's two girls at the counter that didn't even bother to say "we closed early" the sign next to the door states closing time is at 9pm today. It was 8:10 and the door was locked, the thick girl with long black hair just looked at me as I had to walk away. Great customer service guys.
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August 2022 by Irma Garcia
Visit the store this evening and Leslie really came through with the great customer service high five to her will definitely come back
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August 2022 by Norma H.
SHITIEST customer service..... so called employees are a JOKE. DO NOT shop here. If I could rate it at Zero I would without thinking twice.
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July 2022 by Nina R.
Do not shop there . The girls there are rude and unprofessional . I've gone 2 times and both times they were super rude and they act like you're a bother to them . Note to the people working there if you don't like working with people then don't work in the customer service industry . Amargadas !
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May 2022 by Karina T.
Worst customer service. Workers were talking about wanting to go home already. They're lazy as hell on their phone leaning against the counter giving dirty looks.
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April 2022 by Bere H.
If I could give 0 stars I would. WORST CUSTOMER SERVICE. I walked in and 2 workers are standing by the door, starring out and commenting about every single person and car passing by. The tone they greet you with and ask if you need help is so rude. I didn't even want to ask anything and when I did instead of the Señora approaching me she responds with "what do you need" from across the store. I asked my question and all she did was point at the product and walked back to the door to continue gossiping. Another girl comes by me restocking and actually working and asks if she can help me with the sweetest tone, starts giving me options, recommending and tells me how to use a product step by step. I now go and pay and the cashier instead of asking ME "who helped me" she asking the workers standing by the door and one of them takes credit. When I'm about to pay I told her "the red headed girl helped me" and her response was like oh sorry and continued with the transaction. I counted about 5 girls, Sallys you don't need the 2 standing by the door, aside from rude, their attitude makes customers uncomfortable. Please give credit where credit is due a huge part of your business comes from customer service. Literally all your reviews are 1 star. And for the red headed girl thankyou for being so sweet and helpful. I would definitely go back and shop thanks to you but if you would have not been there this location would never be an option for me again.
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January 2022 by Samantha Lopez
Love coming here!! The skinny girl with brown hair and another with bright red hair, they are always super nice and helpful!! The last few months that I’ve came I actually have had a good experience shopping here, glad they got rid of the other girls from before that were super rude and seemed to be annoyed when helping people.
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January 2022 by LAURA Rodriguez
Great customer service! Hate that some people can be so rude to employees that are only trying to do their job and keep themselves and us safe. Went the other day to get some stuff as I usually do and this lady was being so rude because the girl charging her wouldn’t give her change in her hand and instead put on counter. Smh. Like if Covid isn’t a thing right now. I swear people have no common sense and get mad over the dumbest stuff ever.
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December 2021 by Rosie Angie
Loved shopping here!! This really nice girl with dark brown hair helped me so much!! These were all on sale and she was so kind to help me pick what I needed. Thank you so much Melany and great customer service!!! She’s the best!!
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December 2021 by Marisol Rodriguez
Melany was so nice and helped me pick what I needed. Great customer service! She’s the best. Definitely coming back more often!!
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December 2021 by Vanessa H
The service was great a girl with the red hair helped me. She had patience to help me very helpful ⭐️⭐️⭐️⭐️⭐️