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September 2023 by Basilia Polanco
Very bad service they don't answer and when they answer they don't give you appointments only for a two month wait the truth is very bad service since they changed to Villa care very bad Pih they served very well
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October 2022 by Luke C.
This place is horrible as soon as I walked in it smelled terrible and the place was filthy they took forever to attend to me and I couldn't stand the smell of that place that I left
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June 2022 by Kelly B.
I was not feeling good so I stopped by to this clinic. I regretted after. It was dirty, smelled bad and most of the staff were in a bad move and had an attitude. The only nice people were the receptionist. Will not be coming back.
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March 2022 by Amanda L.
Terrible customer service and the clinic is filthy dirty and smells bad. The doctors don't seem to know what they are doing. It was the first and last time I come here
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September 2021 by Claudia R.
I had the best experience in this facility all the staff are so friendly. I want to thank leonor and Rosalba for always being so nice and always answering my question. I definitely recommend this facility.
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September 2021 by Celisa C.
Don't come here staff has f***** up attitudes especially that fat b**** in front desk with blonde straight short hair up to the shoulders. Hire the right people for the job no professional skills whatsoever!
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June 2021 by Stephanie S.
Probably the worst service I've ever got we recently switched Dr offices, my son had a Dr appointment today at 9:50. We arrived at 9:30, he was not taken into a room until 10:55 at 11:40 as I type this up we are still waiting for him to get his vaccines. Going on 2 hour now 3. This is ridiculous, the usual time a patient should be in an office is 15-30 min. When taking in appointments make sure your staffed and time is flowing how it should. Oh and not to mention when I called to make the appointment they said only Day available is June 23 are you going to take it or let your son miss his physical. Talk about great customer service If you work in health care you know number one thing is customer service. I wish I could type something better since the dr I've been with since I was a child and not is the pediatrician for my children is there but I blame the appointment coordination I blame the medical assistants and phlebotomist for not knowing how to coordinate there time properly and check what appointments they have and if someone has been sitting in the waiting area for longer than an hour you as a MA should see why's going on if you keep seeing the same person sitting there after an hour.
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April 2021 by Jayne L.
I had no problems with the staff as a first time patient with this clinic. They were all very friendly, everything was done in a timely manner, COVID guidelines were enforced and followed. Dr. Robert Cons is such a sweet soul, and I appreciate his time to see me given how many times I had to cycle through different doctors and offices. They were great! Very pleased to be with them.
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February 2021 by Vivian D.
Great place. I brought my son today pediatric department... nurse Veronica was so professional and kind with my shy son. Dr Shue, Great caring doctor. If you are a momma bear.. this is the place to bring ur babies
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February 2021 by Iliana R.
I've been coming in for years with all my children and have had a few problems here and there. I've been placed on hold for hours, I've had to wait to be seen for hours, they have horrible customer service although there are counted few that are friendly but, today was just one of those days where I was overwhelmed due to my children being in online school and having to leave them for a quick doctor visit with my youngest. Drove out to the doctor got to my appointment on time!! Checked in online and filled out the paperwork. An hour latter I get called to the front desk just to be told they didn't drop me in the system as arrived because I never took the paperwork back. I specified she said to turn the paperwork in tot he nurse when called but she said there was a misunderstanding and I had to have brought the paper work back so now doctors were gone and could not be seen! Mind you the whole time she just gave me attitude as if she was the one who had wasted her time in a waiting room!! Maybe if she would've payed attention to her job instead of chitchatting with her other coworkers she would've "dropped me" into the system!! Oh, and if you ask to speak to a manager/supervisor they are Ima "meeting". More like they really don't care to take any of the patients concerns. Wish I had gotten the receptionists name.
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December 2020 by Wik Edkills
I can’t believe this place we are living in a pandemic time yet these people running this medical group center my son is 17 years old old enough to be in doc office on own the staff there wanted me the parent to be in building with the kid after I said no they proceeded to demand it if me you need to be better exposing the staff a family with no reason for me to be there they would not let me wait outside building after telling them I did not want to get exposed to it now if I get sick I’m coming after you with lawyers
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September 2020 by Natalie H.
I took my mom here for a physical. She was in an out with an hour. She said it was very clean and the staff was very helpful. There is a lot of parking towards the back and I believe that's the only entrance right now. They took her bloodwork and everything all in the same building. I was very impressed with the quality of service.
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July 2020 by Veronica Rodriguez
WORST!!!!!! health care center, staff is uneducated and no one knows what they are doing!
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March 2020 by Johanna Orellana
Have been going here since 2005 for my kids. But lately their service is terrible. you have to be calling them for referral information and no one ever answers the phone system. It is bad customer service sometimes you have to be on hold for over 45 minutes which is ridiculous. I really like the pediatricians there they are good and nice but I am not happy with front office. They need new personnel.
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February 2020 by Maria Moreno
Very professional and kind always listening to you, dr. Jordan loves his job..thank you very much ...
