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March 2024 by Minerva Mendez
I thought it was a nice place and the service was excellent ? ?
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March 2024 by Claudia Alvarez
Buy some strawberries and cream!! I like strawberries with water!! Very bad taste for me!!! I would like to improve the
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March 2024 by Suzanne morales
Didn't have to wait long for my orderParking: Alot of parkingWheelchair accessibility: Yes there is a wheelchair accessible
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February 2024 by Fernanda Gomez
There is a line and the employees do not serve...4 employees, 3 women and only 1 person serving, it should be the customer first, one putting napkins, the other inside, 1 serving and the man cleaning windows and the line of people
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January 2024 by Alexis Garcia
Loving this place and the palettes... shout out to CARMEN THANK YOU FOR ALWAYS BEING SO KINDLY
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December 2023 by Samantha G.
Love coming to this Michoacana, though I have one a little closer to home. Shocked about the bad reviews here. My husband and I love coming here because the staff is always friendly. Nadia helped us and was polite and has a friendly, welcoming voice. She always gives out nice tia vibes.
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October 2023 by Jean garcia
Best hot dogs in town. Fresh fruits, food and super clean. Positive environment.
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October 2023 by francisco caro
First and last time going to this location asked for a agua fresca and it tasted like it went to waist. Notified one of the employees and they totally disregarded it…I don’t recommend plus they have poor customer service.
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October 2023 by Hector Mansancar
This is one big location, also a busy one depending on the weather outside. On a hot day, lines are long. The selection of frozen treats (and some not frozen ones) is very intensive. I use their earn points system with my phone number and have scored some great treats for free. One suggestion to management is to maybe hire a couple more people to handle volume on busy hot days. I've seen up to 15 people in line with 3 workers trying to rush orders since not only do they prepare your ice cream, but they also act as cashiers to ring your order. Sadly, some homeless individuals tend to venture inside and ask for change, but that is not very common.
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October 2023 by Angelahh H.
The corn is NOT " sweet corn" the esquite was not tasty at all ... I asked if the corn is "sweet corn" the lady said yes but when I tasted the esquite I couldn't taste the sweet corn at all...! Disappointed...
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August 2023 by Belen Lopez
I got an ice cream scoop with chamoy and I was informed in the front that it’s an additional .75 cents. Usually I’m never charged for chamoy at other establishments. Their aguas frescas are water down and warm. Customer service wasn’t great. Tbh not worth the drive.
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August 2023 by Aaron Magana
Very good stuff , will be back like a jumbo jack !
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August 2023 by J F.
This place is horrible. I asked for a cup of water after spending almost 50 dollars in ice creams and being so thirsty because of their Ice creams, and not only they don't offer complimentary water but they charge you $2 per 16.9 oz small bottles of pure life water. Their greedy business model is a disgrace to ice cream parlors: I will never come back to this location and will highly recommend against coming here to my multiple friends and family members.
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July 2023 by Rosalinda Moreno
I love all the flavors of ice cream they have not to mention the variety of all the other snacks. I dislike one of the managers who is very rude. She seems bothered by the amount of people who go there and makes faces. Then when there's 30 minutes left before closing, she starts cleaning the tables an tells customers that they're about to close so people can start leaving. Close time on the door states 11pm but she wants to be out by 11
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July 2023 by Sopheab Caballero
This is my first and last time in this location. La Michoacana is my absolute favorite and there customer service is always so great and friendly however, I came in at 1:30 pm with my 3 kids in this location. There were two woman working the counter and did not acknowledge us which I found strange. There was a couple that had already ordered and was at a table waiting for there order. We waiting in line for about 5 min and the two ladies still didn't acknowledge us. After 2 guys came in and waited behind us. I told my kids to stay in line while I look at the ice cream. I was barely 2 feet away when she call the two guys completely ignoring my kids and even myself being there way before them. There was literally no one in line but us until they came in. I said excuse me 5 times until the guy told her I was calling her. Extremely rude and not considerate. Does not understand or even care to let the customer in line know you will be right with them nor call you in order. I told her you saw us waiting, why did you call them. No reply of course. I felt really mistreated and if it wasn't for my kids wanting ice cr3am I would of just left. Something that was suppose to be fun was ruin my two ladies. Smh.