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“Jesse is so helpful and kind! I have used my own temperpedic for over 10 years and I will be getting a new one. I am not good at English but Jesse helped me find my exact pillow. 5/5!”
“If we could rate higher than 5 stars, we would. Daniel is the owner of Mattress Store Pasadena and manned the store over Easter weekend when we wandered in. At first, I thought we'd just get some info, shop around later in more stores and compare prices online, then make a final decision in the summer when we actually need the bed. Instead, we walked out not only having purchased a new bed, but having one of the best retail experiences, feeling confident about our purchase and feeling fully taken care of. I'm normally skeptical of any pushy or shady sales tactics, but Daniel slowly and patiently won over my trust. He is incredibly knowledgeable and experienced with what he's selling, and really took his time explaining each option, giving us tips on how to best shop and feel for mattresses in stores. He wanted us to make the right decision based on needs and price, and never did we feel pressured or sold to. Instead, it felt more like getting a unbiased lesson on how to choose a bed and how to sleep well. When appropriate, he voluntarily left the store and gave us space to discuss privately. The top notch experience did not end once he got the sale. He was incredibly flexible with post-purchase leading up to the delivery. 2 months after our purchase when we called to get the delivery scheduled, he was able to recall exactly what we purchased and action it straight away. He went out of his way to get the bed delivered for us over the 4th of July holiday weekend. All of the above felt so personal and a giant step beyond any uniform push to make a profit. Finally, the purchase itself: I personally hated Tempur-pedic products and they've had a bad rep, but in working with Daniel (instead of being sold to), over the course of this experience, we ended up buying a Tempurpedic ProAdapt. I've waited a month to write the review as it takes time to experience a new bed. Everything Daniel advised was indeed true. This is one the best beds we've ever had and we have had improved sleep and posture thanks to Daniel's help. We really can't recommend this store and Daniel enough, and wholeheartedly advise you go to him if you need a new bed, or want better sleep.”
“Yecina was very helpful and knowledgeable about mattresses. Been there for little less than 1 hour to try and talk about different options and differences between mattresses and made the decision.Thank you for saving me time in making the right decision for my mattress.”
“Great experience on March 23,2024. Charles S. Nicolas was very patient with what I was looking for. Didn't feel pressured to buy anything I wasn't looking for or needed. Overall a good experience.”
“I had a fantastic experience John Ruiz. John was incredibly helpful and knowledgeable, guiding us through the selection process and helping us find the perfect mattress for our needs. The customer service was top-notch, and we are extremely happy with our purchase. I highly recommend getting your mattress with John!”
10AM - 8PM
15267 Whittier Blvd, Whittier
Mattress Stores
“Had a great experience at Mattress Firm. Angelica was so helpful and explained everything. She was able to answer my questions and help me choose the right mattress and box spring for my son. Thank you so much!!!”
“Just bought a queen size mattress with the help of Paul. He really was informative and knew exactly what we were looking for. And reasonable prices at this location.”
“Pilar was a very good help I recently had back and neck surgery. I did not feel like going into the store but I knew what I wanted. She took really good care of me, so nice thank you Pilar.”
“Today , I experienced a problem with Ortho. In the event of trying to solve my problem I accidentally called ortho west Covina. I spoke with Lisa sales associate. She was poised and heard my complaint. She gave me advice and provided me with customer service that I wasn't receiving from the store I made my purchase . She was professional and knowledgeable and helped me solve my issue 100 %Thank you Lisa the lifesaver”
“Jesse provided us with great service.
He gave us all the information we needed to make a decision on our mattresses that was perfect for us. Best Customer Service I’ve had in a while. Very much appreciated.”
“Jake, at Mattress Firm, was a god-send for my wife and me. We were looking for the right mattress and adjustable base to improve our sleep, as it has been less than stellar these past few years. Jake was able to listen to our gripes and offer solid feedback and eye opening knowledge and (this was the kicker for me) all without being a pushy salesman. It was clear that Jake wasn’t just trying to make a sell but genuinely wanted to hook us up with the best options for our needs. At no point did we feel pressured or rushed to close. He gave us at least two hours of his time as we bounced back and forth from one bed to the next and then back again. We settled on a Tempurpedic combo and could not be happier or more excited about our purchase. We will ABSOLUTELY be visiting Jake and Mattress Firm again for any and all mattress needs. Thanks Jake!”
“I am searching for a matress and bedroom stubs. I searched here at online and they suggest memorial day discount. I went there and met Chris. He is so kind and has a good information. My new bed will be delivered till next week, but I am already satisfied about all the thing.”
“Mark was so knowledgeable and a pleasure to work with, he made my mattress buying experience easy. The Hastings Ranch store is A great location with easy access & good parking.Thank you!”
“Emmanuel was so helpful! Didn't try to upsell us. Just let us take our sweet time while we tried out all the beds. He knew the answers to all our important questions and was very personable.”
10:30AM - 7:30PM
5161 Pomona Blvd Suite 114, East Los Angeles
Mattress Stores
“Umbrella furniture!!Amazing service, great experienceI went there with juts an idea of what I wanted and the employee made it happen. The furniture looks exactly the same as it does in the catalogs and online, I have no issues with it. The quality is amazing, they stood under my budget.The thing with this place is that is locally owned, therefore their prices are super low compared to all those places outside… easily 30% less of what I’ve payed anywhere else.I got an accent chairDining set with 4 chairsAnd a sectional with an ottoman100% recommend this placeThey offer easy finance options and delivery was easy(they work with your schedule)”
“Walked in and walked out with two hybrid mattress bought. Jeffrey was very friendly and knowledgeable. Also very patient in helping me finding the right mattress for my new home. I had a great experience and satisfied with what I bought. Thank you Jeffrey!”
“Yolanda was fantastic in helping me choose the perfect mattress. She was knowledgeable, patient, and made the whole process easy and enjoyable. Her exceptional customer service truly stands out. 5 stars!”
10AM - 6PM
5102 Industry Ave, Pico Rivera
Mattress Stores
“Good value and price Good customer service. But varies from location to location. Had a much better experience at Industry (Pico Riveral location than I had at Covina location.”
“The importance of improving lymphatic drainage to assist with detoxification of the brain and body is an often overlooked aspect of the detoxification process. The incline provided by the Samina sleep system is a way to optimize lymphatic drainage as we sleep. In addition, the support it provides to the shoulders and back is incomparable to any other mattress I've used in the past.We are enjoying our sleep system so much and plan to purchase another for our vacation home. It took a bit of adjustment from our previous mattress but I am now 80% a back sleeper after being a lifelong stomach sleeper. My Oura ring data confirms improvement in my sleep quality. I recommend the Samina sleep system to adults and children for health optimization and an incredibly comfortable night's sleep.- Dannette Kallay MD, IFMCP”
“Excellent shopping experience with Alexander. He was very knowledgeable and explained details about all mattresses I tried.I’d definitely recommend the Alhambra location to my friends.”
“In 2019, we bought an extra-firm queen mattress with box springs from Paul at Mattress City. We were so satisfied with the purchase, we brought a relative to Mattress City to replace their mattress. Fortunately, Paul was there that day. Purchasing the mattress was a breeze. Paul was very attentive to our relative's needs, and did not try to upsell. He was very knowledgeable about the products. He not only explained the key differences between the products, he even demonstrated how the springs work. The prices were already very competitive, and on top of that, delivery, set up, and haul away were included. Paul assured us that even though the product we had selected would be manually assembled, it should be ready in about 1-2 weeks. Exactly 6 days later, we received a call from the delivery company. The delivery team arrived on time, and set up / haul away took less than 10 minutes. Our relative complimented on the quality of the mattress. For a first time in a long time, they did not wake up in the middle of the night due to poor mattress support. Thank you, Paul! We will definitely return to Mattress City for future mattress needs.”
“I had a great experience visiting the store. The salesperson Aaron wasn't a sales person at all. In fact, helped me like he was my friend. I loved the no pressure sales approach. He answered all of my questions without trying to push me in a particular direction. He was very knowledgeable and let me try out the various recliners for as long as possible.The store has many recliners from brands like HumanTouch, Cozzia and others. I got to try them all. I prefer the HumanTouch ones. Aaron was able to answer my questions regarding financing options and different warranty packages. My buying experience would not have been the same without him. 100% would recommend visiting this store.”
“Debbie was amazing , she had great customer service, was very attentive and informative. She gave great insight on products in store. Will recommend this store to my friends and family.”
“The store manager Zaman was very welcoming and helped us picked out good mattresses for me and my parents. We were unsure about what we wanted exactly, and he was still very patient with us. I highly recommend coming here!”
“We purchased an adjustable bed and mattress hereBest experience!!! Everyone was super friendly in the store and over the phoneOur sales person Josh was The Best! He was wonderful from start to finish can’t say enough good things about him ?Would definitely recommend this store !In fact the next day we brought our oldest daughter in to buy a mattress”
“Claudia Torres was awesome no pressure no haggle just let me sample every bed me and my wife wanted to try answered all of our questions gave us all the information we needed made the purchase so easy. Recommend coming to check out the Dream Center and trying this experience if you are shopping for a bed come here you won’t regret it !”
“Excellent customer service! The salesperson listened to my concerns of my back. Found the perfect mattress very comfortable and cooling for my back. This is a family owned business for over 30 years. I will always recommend them to my family and friends.”
“We bought our bed set and dinning room set here. Such awesome customer service. They were so accommodating plus we paid for delivery and set up and I've never had such great service. The bed set we did find on their store floor but the dinning room came from their catalogs, such great quality!”
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“Wonderful. We visited the showroom and Dean (the owner) was kind, helpful, and engaging. We all know the dread of purchasing a mattress based on the short time spent trying it out in a showroom, but Dean made us comfortable by explaining his guarantee and making it clear he ultimately wanted us to be happy with our purchase. We purchased two of the "Pure 12" in Twin XL and two corresponding adjustable bases. Delivery was within a couple of days, and the delivery guys were great. They set up everything- which was so helpful because it was our first time using adjustable bases. The first night, the mattresses felt a little too firm, so we contacted Dean & he immediately switched them out for a slightly less firm version of the same mattress, which turned out to be perfect. We especially appreciated the idea that because they make the mattresses themselves, the firmness is customizable, and we didn't have to start from scratch with an entirely different mattress. We've had our new mattresses for about a month now and finally look forward to getting into bed again. One last thing- the value is amazing. When a local business provides an equal (or better) product than the national brands for a much better price, I consider the decision to purchase from them a no-brainer. We love our new adjustable bed and wholeheartedly recommend this business.”