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December 2023 by Graham Pike
I originally went to a furniture store in Pacific Grove. I spent an hour looking at couches and recliners and was totally ignored, not even a good morning!So, my wife and I went to SC41. Even though it was over an hour from our home in Carmel Valley. There, we met Lori, who welcomed us. She was friendly, helpful and extremely knowledgeable on the different products. We took a few sample leathers home for color comparisons and ordered a couch and two recliners.For first class service and a pleasure to deal with, my wife and I would absolutely recommend SC41.
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December 2023 by Vicki Leisses
This is the 3rd purchase from SC41 and they have our business for life! We bought our 1st Berkeley bed system 13 years ago and just purchased our 2nd mattress set. I like the natural fibers and extra support. The sales staff are extremely knowledgeable and friendly. The installers arrived ON TIME! And knew exactly what they were doing, something that seems rare these days. Kudos to your whole operation!
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December 2023 by Laurence Meyer
We bought a sleeper sofa. They kept us informed as it was in transit, and delivery was great. 3 guys got it upstairs and it is very heavy. Best of all it is beautiful and comfortable as a sofa and as a bed.
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October 2023 by Julie Kimball
We really like having SC41 locally. I've been pleased with my office chair and a cabinet bed we purchased there. There was a slight flaw with the bed cabinet and not only did they bring us a new one, but made a slight detail paint adjustment to fix a spot I might not have even noticed. We're looking forward to purchasing our couches there - fantastic selection of styles and fabrics.
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October 2023 by Ed Colligan
We had a fantastic experience with SC41. Vicki is great and was totally customer focused. She never wavered even when a supplier made a mistake. Every interaction with SC41 was great from furniture and color choices to warehouse pickup to home deliveries to extended service. We are very happy we worked with SC41.
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October 2023 by Alex Mohr
The showroom is spacious with natural lighting but it also feels cozy. I asked them how they do that and they told me it’s Lori, their in house interior designer.The staff are helpful and friendly. They take time to get to know you because they want you to feel good about your new furniture or mattress every time you see it in your home for years and years.
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October 2023 by L “Nickname” G
Finally found a great furniture near our area. We drove up from Pacific Grove. We were lucky to have Lori help us decide on a sleeper sectional. Something I would have failed at. I had pictures of the room to show her on my small iPhone
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August 2023 by Jay Stamps
Once we discovered it (thanks to a TV ad of all things), SC41 quickly became our favorite furniture store, even though we live in Monterey County. We've been furnishing our first house, so we've also had a lot of furniture to buy, and we've been proceeding slowly and purchasing nice pieces - mostly from SC41, taking advantage of their occasional sales (each April in particular). Lori Hannum is an award-winning interior designer, and she also works at SC41. We've never failed to profit from her good taste and expert advice. They also have an excellent showroom. Highest recommendation!
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August 2023 by Bill Philipps
We ordered a sofa and it was easy. The clerk was knowledgeable and friendly.
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June 2023 by Gerald M.
I was looking for a recliner chair to place in my living room as I was scheduled to get my two hips replaced and I wanted a chair that allowed me to adjust it by battery power or A.C. plugged into the wall for easy adjustment.Mentioning this to a friend in Monterey, California, my friend invited me to her home and sit in a leather chair she had just purchased at SC41st Furniture in Santa Cruz, California. She told me it was the most comfortable chair she had ever sat in for the past 70+ years of her life.That few minutes in that chair was unforgettable. The next day I went to that showroom and found that same chair but in a different color. I was hooked. A representative told me I could order it and have it delivered when it arrived from the factory in Europe. Upon arrival their professional and friendly staff delivered it to my home and the service team was 5 Star. From the first greeting in the show room I was treated with respect, they were polite, never pushy, never impatient, and helpful.Recently, I needed a little service at the house and again they were 5 STAR.They were on time, never late, and called ahead to let me know they were on the road and would be arriving in a few minutes. This type of service is rare but I have ZERO NEGATIVES and only admirationfor those that work at SC41st. I listen to PBS Radio in the morning and I hear the Radio Station MENTION themas a supporting Member along with Shopper's Corner every day. This is the first, perhaps 2nd time, I have stopped to write a review. For excellent service, I typically write a letter and send it by United States Post Office. This local business is a hidden gem and I take my hat off to them for being oneplace I will never forget. If I need something of high quality, comfortable, and long lasting SC41st is the place to look and shop first. B.T.W. they wear a mask to prevent Covid-19, they take off their shoes or cover their boots, they have you sit and test the product before leaving and respect the care taken making the product that shipped from Europe and do not in anyway scratch, dent, or mark your floors, walls, furniture, etc.BRAVO SC41st !Jerry MattosSanta Cruz, California
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December 2022 by Deborah Cypert
Lori was instrumental in helping me and my significant other select the perfect couch and recliner that didn't look like a recliner :)). We had very different ideas what we wanted in home furnishings. Lori guided us effortlessly, with a beautiful smile I will add, to fine the perfect furnishings. Buy local! Buy quality!
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December 2022 by Robin Berman
Finally bought real furniture, no more IKEA TV cabinet and bookshelf. Found the perfect craftsman style painted in the perfect white wash color, and designed to fit in the perfect spot. Thanks Lori and SC41. They look great. I'll post picture later
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December 2022 by gina vargas
I'm so happy with my bed! Great customer service from purchase to delivery.
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November 2022 by Helen Waller
Everything about our experience was positive. From the showroom and ordering experience to delivery. We highly recommend SC41.
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October 2022 by April Stearns
I had a wonderful experience finding and purchasing the perfect new sleeper chair for my home at SC41. All aspects of the purchase went so smoothly, including the delivery and set up! I absolutely love my new chair! I'll definitely use SC41 again. Thank you!
