-
February 2024 by Mary Jo
I went in for gas today and was treated so rudely by the attendant. He was busy playing with a toy gun outside and very reluctantly eventually came in to take my money so I could pump gas. The pump I wanted to use it wasn't working and the air machine wasn't working. I will not go back. I do like to support local business when I get good service.
-
December 2023 by tricia robinson
Wow, I live across the street from the other Great Gas Station on 7th avenue, and this one in Soquel is well lit with merchandise that catches one’s curiosity…. Anyhow it’s an upgrade and the gas prices are the cheapest in town! Good deal for Great gas ?
-
May 2023 by Hrushikesh Mohapatra
The gas dispensing pumps are very slow takes almost double time to fill up. Prices are good though.
-
February 2023 by Molly Sims
They’re not doing smog checks anymore! Feb. 2023.
-
August 2022 by Tatyanna T.
Went there for a smog check bc they had great reviews. The FIRST time I was told that the DMV's website was down so they couldn't send in results and I'd have to come back. OK, sounds plausible. I went back the SECOND time on a Saturday after checking the hours and confirming they'd be open and also attempting to cal to confirm--but no one picked up the phone. When I got there I was told 'we usually do smogs Saturday but 'he's not in today'...you'll have to come back.' The THIRD time is obviously on me, because I went back!!!!! And was told 'he probably won't come today but maybe in an hour or two, we'll since it's your third time I'll call him and ask...nope he's not coming in today.'
-
January 2022 by Aniko M.
Excellent customer service still exists at Falcon, especially by super technician Martin! My car broke down just down the street and I looked for the closest mechanic. Martin surprisingly said he would take time to look at it same day when I had it towed in. When it was towed he had a yard full of cars yet he got back to me within 3 hours with a diagnosis. That was so unexpected and appreciated, especially when my own mechanic said they would get to it in 3 days! Martin ordered parts and fixed my car immediately. We discovered it had more issues and Martin got right back on it, standing behind his work. He made sure my car was definitely fixed with a real road test, then cleaned the filthy little beast before calling me for pick up. He was reasonable with the charges and explained everything thoroughly. I will be back with my other cars in the future and am thrilled to find an honest, professional auto technician.
-
October 2021 by autumn m.
Martin fixed the hose in my car and I was super happy with how helpful and friendly he was. This place is the best choice in Santa Cruz, better then f****** Honda lol. Hit these guys up!
-
May 2021 by Galen P.
Fast, friendly and efficient! I have probably driven past this little shop 100 times, but when I needed a smog check I took a chance on them. Very pleased with how courteous and helpful they were. Definitely recommend.
-
April 2021 by Peg S.
No appointment needed for smog check. $50 including certificate. Fast, easy, friendly. I won't go anywhere else.
-
April 2021 by Damian OJEDA
I have an older truck that needed smog. I had to do a lot of work to get it to pass. Martin was beyond helpful when it came to assisting me with my process. He must have diagnosed my truck at least 3 times using his computer and each time he told me what I needed to do. He was beyond professional and you will never get this type of service at a large corporation chain smog stop. I highly recommend everyone go here. Tell him Damian sent you. Support your local mom and pop smog shop. Go see Martin at Falcon group.
-
February 2021 by ian harlen
I cannot say enough about this shop-- it's is just outstanding! Everyone there is so helpful, friendly and professional. Martin sets this high standard, both with regard to the friendliness, and the mechanical skill. The place was recommended by a mechanic friend, who told me that the nearest auto shop to our home happens also to be the very best! He then told me that Martin- who now runs the shop, is both an amazing mechanic, and a super nice and honest guy. We have taken all of our cars and trucks to Martin, and he has been able to accurately diagnose and fix an assortment of problems.We recommend this place to all of our friends, and now to you strangers.
-
January 2021 by Susan O.
Martin did a fast but effective smog check on my car, and he was very nice. It made having to register my car so easy this year
-
January 2021 by Bobak Bakhtiari
Went in for a smog check recently and also requested the removal of my weatherman storage units on my truck. Wasn't quoted, assumed that's included based on the friendly enthusiasm and manner in which mechanic intimated that it's included. Anyhow, it cost 100$ for just the removal of two units, 16 inches x 90 inches. I embraced that cost. More importantly, a day and a half later discovered that the mechanic did not re-bolt down the main rack frame on the truck. This could have been a huge liability on my drive to SF, as it could've flown off, wreaking havoc on the road and causing a major accident. Not sure why they'd manifest a major safety hazard and remain mute about it. Assumed it's a given they'd bolt it back down. Mechanic very easily could have conveyed that the large frame is not bolted down after he did the job. Amateur and negligent in my opinion.
-
January 2021 by Jonathan Kaufman Scher
Martin helped me with a walk-in smog check. It was quick and only cost $50!
-
December 2020 by Bobak B.
Very friendly staff, great service, wonderful vibe at this location. Been here often since I moved into the area a few months ago.